• On mySimon: Pea Coats Are Another Wardrobe Staple
May 13, 2009 7:09 AM PDT

A brief history of Zune economics

by Donald Bell
Photo of iPod Classic and Zune savings calculator.

Funny, I don't remember spending $30,000 to fill my iPod.

Microsoft's latest anti-Apple campaign has set its sights on the iTunes music store. Using a 30-second video and an interactive calculator, Microsoft makes a case that their $15/month subscription music service is an awesome value compared to the $30,000 it would take to fill a 120GB Apple iPod Classic using iTunes.

Microsoft's argument is riddled with fallacies. For starters, it's naive to think that people are filling MP3 players with purchased music. I'm no pirate, but at least half (probably more) of my MP3 music library comes from friends, freebies, CDs, eMusic trials, and God-only-knows--which doesn't account for the movies, photos, and podcasts that make up a healthy chunk of my MP3 players.

Also, how many people completely fill their MP3 player (especially the 120GB iPod Classic used in the example). Or what about the fact that Microsoft's $15 monthly fee adds up to $180 a year? The reality is, the numbers don't matter. History has already played out this fight enough times to show the futility of Microsoft's economic pitch.

To refresh everyone's memory, here's a brief history of products and services that sought to unseat iTunes by appealing to consumers' wallets.

Napster

In a famously bad 2005 Super Bowl ad, Napster pitched their monthly subscription music service using fuzzy math similar to Microsoft's. Granted, 2005 was a different economic environment than the one we find ourselves in today, but the campaign was such a spectacular flop, you'd figure Zune would steer clear of using such a similar approach.


Sirius & XM

Why own your music when you can get over 130 channels of commercial free radio beamed to you from the sky for as little as $12 per month? For years, this has been the argument used by companies like Sirius and XM and portable satellite players/recorders such as the Stiletto. With both companies collapsing into one another and generally retreating from the portable market, Apple won't be losing share to satellite any time soon.


Sansa Connect

Sansa Connect
iPod-schmipod! For just $14.99 a month the Sansa Connect can use Wi-Fi to download and stream all the music you want directly from Yahoo Music. Hell, you can even use it to check your Yahoo IM and browse through Flickr photo galleries (try doing that with a Zune).

The SanDisk Sansa Connect was the tech journalism toast of 2007, walking away with a four-star CNET rating and a Best of CES award. Unfortunately, in spite of promotion from Yahoo, and a major retail push by SanDisk, no one bought the thing. By the end of 2008, Yahoo pulled the plug on their subscription music service and rolled their customers over to Rhapsody.

URGE

If anyone can take on iTunes and make this subscription music thing work, it's got to be MTV, right? That was the thinking back in 2006, when MTV and Microsoft launched the URGE music service, offering on-the-go subscriptions at... you guessed it, $14.95 per month. A year later, URGE shuttered its virtual doors and MTV took their business to Rhapsody.


eMusic

I still have a soft spot in my heart for eMusic. These guys have been offering inexpensive, DRM-free music downloads years before iTunes was even on the scene. I see eMusic billboards in the subway, on bus benches, and in magazines, and their promotional fliers promising "50 free downloads" seem to litter my desk every time I open a new MP3 player. The problem with eMusic isn't price or promotion. Limited selection and monthly subscription model have probably turned off some users, but in the end, eMusic's biggest problem is the one faced by all the other products and services mentioned above: they're not Apple.

I don't mean that last statement as some kind of Apple fanboy praise. In fact, the Zune and Zune Pass service still power most of my day-to-day listening. But as someone who spends a good deal of time talking with people about MP3 players and music downloads, I've come to realize that the runaway popularity of the iPod and iTunes defies logic. Even Apple has to be a little surprised that they have a product that recently enjoyed a peak market share of 92%. How do you fight a phenomena like that? Where do you begin?

I don't know how to topple Apple's domination over the MP3 player market and music downloads. What I do know is that devices and services offering unlimited music at $15 a month haven't survived on value arguments alone, especially with DRM-free options such as eMusic (or, let's face it--piracy) are out there offering a better deal.

As a Zune user, it's my hope that Microsoft spends less time slinging mud at Apple and more time bringing the quality of the Zune Marketplace experience on par with iTunes.

Donald Bell is CNET Reviews' senior editor for MP3 players and portable audio, and one half of the MP3 Insider blog and weekly podcast. He also likes getting his hands dirty with digital audio tools for musicians and DJs.
Recent posts from MP3 Insider
Shazam iPhone app gets a premium Encore
Slacker Radio now playing on Android phones
How to record streaming audio
How to set up an iPod Touch
MP3 Insider 167: The munchies take over
iAudio E2 now available, still confusing
Cowon prices iAudio 9 for U.S.
When the Rolling Stones were the world's greatest band
Add a Comment (Log in or register) (18 Comments)
  • prev
  • 1
  • next
by brandoshido May 13, 2009 7:53 AM PDT
the zune marketplace is superior to itunes already. They need a that new (rumored) zune to be on par with ipod touch. I hate to to say it needs to match that, but people seem to be in love with paying for hundreds extremely useless apps.
Reply to this comment
by sirtikalot May 13, 2009 8:25 AM PDT
the fact that you can just "do more" with an itouch is what i believe makes it sell more. yeah its a touch screen but if you want you can do this. Its like having a car w/ and w/o an ipod attachment within a few dollars of eachother. even if you don't buy an ipod you never know if you'll need it. you don't need useless apps, you also don't need alot of useless things in a Mercedes but people still buy em
Reply to this comment
by dannosliwcd May 13, 2009 9:01 AM PDT
Whenever I look around at people using iTouch devices (at a university), they are either listening to music, browsing facebook, or checking ESPN stats. The problem is that American consumers are big suckers for big numbers and more features on advertisements, and love to fit in. "I don't care if I'll ever crop my pictures that close, all I know is that it has higher megapixels!" Or "Everybody else has that personal media player, so it must be the best deal!" Heads-Up: Microsoft and Apple aren't the only PMP manufacturers on the market.
Reply to this comment
by BusterBlocker May 13, 2009 9:10 AM PDT
Here is my Law of Portable Music Players :

All other things being equal, the company which delivers the easiest-to-use device to market will enjoy the dominant market share.

Face it, folks - Apple literally wrote the book on user interfaces. The iPod is the penultimate definition of easy-to-use. Until such time as Apple decides to make a boring, mundane, frustrating media player (anyone remember the ROKR?) nobody has a prayer of catching Apple. Since that won't happen in this lifetime, all that is left to any company is to out-Apple Apple.

And by all evidence at hand that isn't going to happen this lifetime either.
Reply to this comment
by envirolab May 13, 2009 9:10 AM PDT
Let's take a look at that "fuzzy math" which Microsoft is purported to have bowled us over with. Let's say you only filled up one-fourth of your iPod with iTunes purchased music, that would still equate to $7,425 (based on the $29,700 price mentioned above). That's still a sizeable amount of money. We could even look at one-eigth of the Microsoft quoted price ($3,712.50) and that's still a substantial cost.

Now let's look at the Zune subscription plan. You get unlimited music downloads for $15 per month and you get to permanently keep 10 songs per month. It would take 20 years for a Zune subscription to equal the cost of filling up one-eigth of an iPod with songs and during that time you would have had unlimited access to the Zune music catalog. You'd also have made 2,475 songs part of your permanent library.

I think the numbers speak for themselves and I think Microsoft is on the right track with their message. Unfortunately there are many people who have bought into the branding of Apple and won't hear anything except the word of Jobs. I'm not saying that all Apple products are bad, but to dismiss a Microsoft product simply because it's going up against Apple is poor form.
Reply to this comment
by BusterBlocker May 13, 2009 9:16 AM PDT
There is only one problem with your fuzzy math and logic - to fill up an iPod the Zune way (keep 10 songs per month, $15 per month) would result in a $45,000 expense, which still makes an iPod / iTunes way more economical at $30,000.

Then again, to be completely illogical one could simply quote The Macalope :

"The Zune must really *************** if it can?t compete against a device that costs $10,000".

'Nuff said.
by AaronCT123 May 14, 2009 5:29 AM PDT
Not sure I agree, BusterBlocker. As long as you have the Zune Pass, chances are you will be downloading enough of the DRM'd music to fill your Zune for as long as you have Zune Pass. So yes, for X amount of time your Zune will, technically, be filled with music, which I think is what the ads are getting at. And you'll steadily be getting 10 songs a month while you continue your subscription, which is more than other services can say.
by jj2me May 15, 2009 12:55 PM PDT
BusterBlocker,

"Fuzzy math and logic..." "quote The *Mac*alope" ... "'Nuff said"

You can put down others, quote another Apple fanboy's simplistic slight, and state it emphatically, but that doesn't make it true.

To fill in what you obfuscated: You can fill your Zune the first month you pay $15--you don't need to wait till you have spent $45,000 to *own* the same number of songs. Which, by the way, would require you to live for 250 more years after you started Zune Pass.

There are better answers to Apple's success in this thread above, in particular, the one that stated that Apple led with design and simplicity of use.

Both Zune and iPod are very good products. Learn about them, and choose one based on your individual requirements.
by rvassar May 13, 2009 9:12 AM PDT
Just love it.

When the Mac came out, the PC people complained that it was 'limited' due to lack of software and 'what can you do with it'. Now that the iPhone/Touch is out with 40,000+ Apps, the PC/Microsoft people are saying it does too many things.

What a turn-a-round. So maybe everyone should have bought a Mac years ago to avoid all the useless PC programs?
Reply to this comment
by cbaisa May 13, 2009 2:42 PM PDT
I'm a power zune user and love the subscription service. I download at least ten new albums a month which is something I could never afford to do with iTunes. Being able to keep ten songs permanently a month is just a great plus. $15 a month is a small price to pay for being able to download all the music I can handle forever. I don't ever see myself losing interest in music and therefore I won't mind paying $15 a month in the future either.

People who don't see value in subscription music services are blinded by their love of illegal file sharing. While "pirating" may be a harsh word it is not an untrue statement. Musicians and the labels that they are signed under deserve to be paid for the work that they have created and promoted. Anyone who doesn't pay for his/her music is killing creativity by not rewarding the musicians responsible.

iTunes may have a larger library, but it is not a viable option for someone with a limited entertainment budget. Subscription music services provide the best legal bang for your buck hands down. If you disagree you most likely have enough money to buy albums individually or illegally file share.
Reply to this comment
by downloader_Vegeta May 13, 2009 3:07 PM PDT
Wow. There are a lot of professional comments here. But to add to the sting of how badly the Zune is doing, I'm just gonna say that the iPod Touch Rules/Owns every other mp3 player, spawned ever.

But to stick to subject while not straying from my outburst, there are just so many things you can do with an iPod when in comparison to any other portable media player. And I don't know whether what I read on an external site was rumor or not, but iTunes should be offering a subscription based service as well. It will cost a little more than what the Zune offers (from what I read it was 3 dollars more), but it's far more worth it than paying for limited music ownership. Last I checked, you can buy music from iTunes and keep it + use it on an unlimited number of iPods forever! Yet if you buy iTunes plus songs, you can use them anywhere.

Oh yeah. When it comes to filesharing, I feel that it's pretty ok when sharing with friends. What harm comes from that, especially if both friends like the same song, but don't want to both pay for the same thing? It's like sharing a pizza. Yet in the same breath, I understand how much of a bother mass filesharing is.

To Conclude my comment.......

Get an iPod Touch. You won't regret it.

http://bangindomaignin.page.tl
Reply to this comment
by madheroesfan May 14, 2009 4:39 AM PDT
if you do the math its turns out that instead of dishing $30 000 at once to fill your ipod completely with music (which i doubt will never happen, no-one fills up an iPod classic, and not with all music either), with the Zune proposition, it takes a whopping 250 years, yeah one quarter of a millenium, to fill up a same sized Zune with music. thats 3000 months, times that by $14.99 (is there tax?) and looky here, and end total of $44 970 compared to $29 700 (iPod songs are 99c each) for 30 000 permanent songs. Thats a little over $1.51 a song versus 99c a song. Microsoft you fail.
Reply to this comment
by AaronCT123 May 14, 2009 5:24 AM PDT
Really? They're finally actually advertising the Zune, after sitting back for the longest time and tossing out a single commercial that only concerned the software while everyone criticized them for taking losses. At least they're advertising now (I've seen the ad on several sites now), and it's not as if the Zune software/marketplace are some horrible place. The only thing wrong with the Marketplace, as far as I'm concerned, is that it uses Microsoft Points exclusively and isn't completely DRM-free yet.
Reply to this comment
by fire1fl May 14, 2009 6:24 AM PDT
Original post: "I'm no pirate, but at least half (probably more) of my MP3 music library comes from friends, freebies, CDs, eMusic trials, and God-only-knows--which doesn't account for the movies, photos, and podcasts that make up a healthy chunk of my MP3 players."

Not to re-Kindle the great debate, but just what is the threshold for "pirate" + "I'm no"? In a world that followed the actual rule of law (say ... Denmark?) then the Zune ad would not be fuzzy math at all.

But since predicting the threshold of piracy might be important to calculating ROI (for both the artists and the device-makes), on a scale of stealing, from 1-10 (10 = Somalis with AK-47's and boats), where would you place the above quote from your column? (Doesn't "piracy" sound ever so much more swashbuckling than plain old thief?)

p.s.Some Navy SEALS would like to know, too.
Reply to this comment
by agriffith96 May 14, 2009 2:54 PM PDT
I used to have an iPod. I didn't dislike it. I did find it annoying how long it took to go from the A's to the M's spinning my thumb as fast as I could. I decided to buy a Zune to replace it just for the Zune Pass alone. So far I have no regrets. The Zune is not a stronger product but it works better for me. I just want to listen to songs for awhile and then dispose of them. I might find 10 songs I want to keep a month. Most times I don't though. Zune has almost zero support for accessories. There is no car stereo with an interface to a Zune. This is my only grip. iTunes vs Zune software? Not much difference I think. Both do the job.

If Apple ever starts up the subscription service, which I doubt they ever will (wihy would they if people are paying per song?) I would drop the Zune and get he iPod Touch very quickly. Or the iPhone.
Reply to this comment
by empryean May 16, 2009 3:43 PM PDT
First, the Zune "sounds" better. It ain't even close, iTune's equalizer and all. Second, Zune's interface is simple to use, just like Apple's is and has been. Apple has a great product, but for me, the whole point of my mp3 is to "listen" to music, and Zune's quality is matched only, maybe, by Samsung's P3.
Reply to this comment
by megdoot500 May 17, 2009 12:52 PM PDT
Looks good......
sounds good.......
the game starts when you have to identify yourself to the Home ministry...........

the controller game is a played out game.............

once you are asked for ID most people , 99.9999% of them will back-down ......

Now MP3 or MP4 means nothing when you are talking about tiff files.......

salil.
Reply to this comment
by Sumatra-Bosch May 24, 2009 3:57 AM PDT
This trashy bit of misinformation is all of a piece with MSFT's usual Big Lie strategy: keep barking abject falsehoods until everyone in the world takes note of what a mendacious bunch of clowns must be working in marketing in Redmond. This is actually even more beside-the-point and disingenuous than the famous Linux attack white paper "Get the Facts" that was so ridiculously and obviously a Big Lie that even Microsoft pulled it and the website that distributed it. iPod and iTunes are crappy and Zune and Marketplace are crappier. Anyway, all you silly doofuses, real music playback happens on vinyl or reel-to-reel tape.
Reply to this comment
(18 Comments)
  • prev
  • 1
  • next
advertisement

About MP3 Insider

MP3 Insider is a blog and weekly podcast created by CNET's MP3 technology experts, Donald Bell and Jasmine France. Each week, Jasmine and Donald discuss the latest digital music (and video) news, hardware, software, and media services, and address reader calls and e-mail. Send us e-mail at mp3insider@cnet.com or call us at 1-800-720-CNET (2638) and be a part of the show.

View all MP3 Insider podcast episode blog entries

Subscribe:

RSS Podcast

MP3 Insider topics

More on MP3 Insider
MP3 Insider on CNET Live
CNET Reviews: MP3 players and PVPs
Music posts at Crave blog
Music downloads at Download.com
Audio and video software at Download.com
Donald's Zune Social profile
Donald's Last.FM profile
The hosts of MP3 Insider
Donald Bell Donald Bell is an electronic musician, a veteran record store employee, and a fearless hardware hacker. He's also CNET's Senior Editor for MP3 and digital audio.
Jasmine France Jasmine France is CNET's resident digital audio doyenne, writing and editing product reviews, crave blogs, and feature stories on all things MP3. And if you need advice on headphones, she's your girl.

Latest posts from Crave

MP3 Insider Weekly/newsletter
MP3 Insider Weekly Delivered on Wednesdays. Brings you the latest reviews and tips in the world of digital music. view all CNET newsletters