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August 13, 2009 8:01 AM PDT

Zune HD up for preorder, more colors soon

by Donald Bell
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Image of Zune HD pre-order advertisment.

Gentlemen, start your engines.

The Microsoft Zune HD portable media player is officially available for preorder today. Outlets ranging from Best Buy, Walmart, Amazon, and Microsoft itself are taking preorders on a black version of the 16GB Zune HD, or a silver version of the 32GB model. As Tuesday's pricing leak suggested, the players are retailing for $219 (16GB) and $289 (32GB). Preorders of the Zune HD are expected to arrive on September 15, the same day we expect they'll hit store shelves.

Also on sale today is the Zune HD AV Dock, which allows you to connect the player to your television or home entertainment center and output videos and menus at 720p HD resolution. The dock retails for $89 and includes an HDMI cable, power adapter, and a remote control.

Microsoft has also sent out an e-mail (see above) showing off three additional color options (blue, green, and red) of the Zune HD along with 10 designs, that will be available from the Zune Originals online store starting September 15.

But Microsoft may be shooting itself in the foot by not offering these custom colors and designs for preorder. By not doing so, it's effectively telling customers that they can preorder a dull version of the Zune HD now, or wait to order a cooler version on September 15. With new iPods likely to drop in September, I would think Microsoft would want to put its full weight behind preorders before Apple potentially spoils the enthusiasm.

For more on the Zune HD, check out CNET's Zune Central.

The following product mentioned is available.

On Sale Now: $289.99
View the latest prices for Zune HD (32GB - platinum)

Donald Bell is CNET Reviews' senior editor for MP3 players and portable audio, and one half of the MP3 Insider blog and weekly podcast. He also likes getting his hands dirty with digital audio tools for musicians and DJs.
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Add a Comment (Log in or register) Showing 1 of 2 pages (63 Comments)
by tipoo_ August 13, 2009 8:32 AM PDT
Awesome, both custom engraving and different colours...I still like the black/silver versions though.
Reply to this comment
by george_liquor August 13, 2009 12:31 PM PDT
I like the fact that it has an OLED screen. Let's face it: LCDs suck.
by RockaTech August 13, 2009 2:04 PM PDT
I hope the 32GB model comes in black too not just platinum/silver
by tipoo_ August 14, 2009 11:26 AM PDT
I'm fairly certain it will, since it will have all those colour options.

I for one am completely sold, if only they would launch in Canada at the same time as the U.S!
by AppleSuxLeo August 15, 2009 9:23 PM PDT
Canadians are good people. They deserve to get it at launch.
by tipoo_ August 16, 2009 4:47 PM PDT
Thanks :-P
by jjolsen August 17, 2009 10:53 AM PDT
Custom engraving is a trick. They only offer that so that people will be less able to resell the item in the future. Apple does it for the same reason.
by hafenbrack August 13, 2009 8:53 AM PDT
Tried to get on the http://www.zune.net/en-us/mp3players/zunehd/default.htm site to see the pre-order process. It either times out or takes a LOOOONNNGGGG time to load. I am assuming this means MS is getting quite a lot of traffic.
Reply to this comment
by zunereviews August 13, 2009 8:56 AM PDT
I get to it right away actually. It's an intense flash page, so maybe your internet connection is the hold up.
by August 13, 2009 8:59 AM PDT
Get it at Newegg. Bonus is that it's free shipping and no tax.
by hafenbrack August 13, 2009 9:03 AM PDT
Finally got it, after a few refreshes and tried out the store links on the site, the BB one just goes to an ad for it being available this fall, smae with Walmart. Agree with above that Newegg has the best deal for the pre-order, but the dock isn't available there.
by zunereviews August 13, 2009 8:55 AM PDT
I agree with you Donald. Why not give the people, who want to commit to buying the ZUNE HD a full 33 Days before it comes out, all the perks customizations of the Sept 15th date? I have been following all information ZUNE HD for the past couple months and I watched your webcast yesterday with Brian. It's a bit funny to think back on the video now because stuff like release date and price was stuff he wasn't going to divulge.

If I am going to spend $290 on a device, I would like to have all options available for the pre-order. Granted I am still probably going to get silver, but that engraving is cool!
Reply to this comment
by heygeo August 16, 2009 1:06 AM PDT
if they did that then you would have those same people putting them on ebay for 5x that amount... you would get the whole Wii availability problem all over again.
by Slick1of2 August 13, 2009 9:02 AM PDT
Does the 32GB come in black? I fine with silver, but I have been planning on getting black. I won't be getting any design, so that hold up doesn't bother me. I'm a simple guy.
Reply to this comment
by hafenbrack August 13, 2009 9:04 AM PDT
nope. black for 16 GB currently and platinum for the 32 GB
by ch777p August 13, 2009 2:38 PM PDT
I also would like the 32GB version in black. I believe if you get it through Zune Originals you could get this setup as they say it will be available in 5 colors and they show blue, green, red and silver. I'm assuming (and hoping) that means the 5th color is black. You wouldn't have to get a graphic on the back if you didn't want.
by Rod Roddy August 13, 2009 9:41 AM PDT
This is bananas, Zune rocks!!!!!!
Reply to this comment
by ZodiacPup64 September 13, 2009 10:32 AM PDT
Of course not!

Microsoft is leaping backwards with the Zune. While Apple is making their music store widely available, Microsoft is making their little toys USA-exclusive. Sure the OLED screen is nice, but imagine how crippled that device will be when they decide to release it to the rest of the world if they will ever do that.

We are not living in little islands to do that, and that shows how headless people at Microsoft are. They aren't selling any Zunes, how do they plan to raise sells?
by cbaisa August 13, 2009 9:42 AM PDT
i want either a 32gb black or blue with engraving. i wish i could pre-order these options. oh well. i'll just get it a few days later then.
Reply to this comment
by CCCCnetttt August 13, 2009 9:58 AM PDT
I'm a big Zune fan and like what I see. I really think the Zune is the device for those who love music and want to share, explore, and find new music.

Interesting that the Zune 120's are still $249. I understand some need that kind of capacity but it seems so outdated now you'd think you'd see them cheaper. And the 8GB for $139 seems expensive since you get twice the memory, better screen, battery life, HD radio, and a web browser for $90 more. Perhaps they don't want to canibalize sales, but I am looking to pick an older model if the price drops.

Do we know what might come out in September to spoil the Zune enthusiasm? From what I've read, the $100 price advantage, for example, will likely decrease or go away as they traditionally move the higher capacity models into existing price points; and they might have a 64GB model at the high end. It looks likely there will be a camera for pictures and video but no OLED screen, no FM (or HD) radio. If not for these changes I think Zune would be the hands-down winner but, unfortunatley, this might only be the case for a few weeks.

The hardest part has been explaining to my teenage son why we have Zunes while all his friends have iPods. It would be nice to have reasons that make clear sense to him. Unfortunately a camera will likely be more appealing than HD radio and I think kids are less passionate about music so the advantage of the Zune music focus is hard to explain.

I'm saving up for mine, but after the other colors come out.
Reply to this comment
by gex1980 August 13, 2009 5:59 PM PDT
Why are you forcing your son to use a Zune if he wants an ipod.
by CCCCnetttt August 14, 2009 6:17 PM PDT
@gex1980: I believe Zune is a better device as far as music discovery is concerned and I want to share my love a music with my son. He wants an Ipod simply because his friends have one and he finds the fart apps amusing.

Frankly, going along with the crowd is something I'd rather my kid not do in a knee-jerk fasion. If the Ipod had any real advantage over the Zune for his age then it would be a hard choice, but it doesn't. The music sharing features (he sees what I listen to, I what he listens to) allow us to talk about the music we like and I we can recommend music to each other.

Some day my son will have to buy a car, a house, and myriad other things. I hope he doesn't just by what everyone else is buying but really looks at what he needs his purchase to do and gets the best value. It's sort of "Think Different" in the true sense. It's OK to be different.

There are also pragmatic reasons for this, such as having to support different kinds of devices in a household (think charges, syc cables, docs), being able to share a Zune pass, and having to run different programs.

Understanding MS is a big corporation with lots of quirks, Apple seems to be the one currently a bit over the top with control issues concerning who can use iTunes, making sure you can't use aps that compete with them, loading software you don't need, etc.
by uclapril76 August 14, 2009 9:13 PM PDT
Bravo.
by gex1980 August 15, 2009 5:54 AM PDT
Your response seems well thought out unfortunately it falls flat when you really think about it. Your whole point of music discovery is lame and weightless since that can be done with any mp3 player. Also let me get this straight he's just following the crowd when you're defending the maker of Windows? I think its safe to say that the only reason Windows is as big today is because of everyone who does follow the "crowd" and not because of innovation.

Zune pass seems to be very good since you get to keep 10 songs per month, though I would prefer a $10 5 song model.

Again you're just trying to force him to use a product you want him to use instead of one that 1. his friends have which fitting in is IMPORTANT when you're a teenager 2. find accessibility to 3rd easily, meaning he will be able to "discover music" more easily with his friends.

Finally you're defending MS? MS? Really? A company that's been known to payout developers of software, hardware so that only their products can be pushed. The only reason the 360 is even a worthy product is because of all the "Paid" exclusives since the 360 hardware wise is a piece of junk. Sorry I believe that may the best product wins not in who pays off the most, and although the Zune HD is an awesome product to say its better than the iPod is an opinion not a fact. Again you're forcing your son to use a product "YOU' want and not one that he considers "important" especially one during their teenage years where fitting in and finding yourself is a job unto itself.
by gex1980 August 15, 2009 6:08 AM PDT
I would like to point out that I am not defending Apple since I don't have a Mac nor an ipod, what I am arguing against is you forcing your soon a product he does not want. Sorry but giving a gift with conditions is not much of a gift no matter how you try to explain it. In this case the gift is a PMP the condition having to be a Zune, that's not going to buy you much points with your son. Offer to pay up to the amount that the Zune is worth and have him come up with the rest, if he really wants an iPod he'll pay and if he doesn't find it worth his trouble he won't. Give him a choice and let him be himself and not a clone of you and using things only you find worthy.
by CCCCnetttt August 16, 2009 8:13 PM PDT
@gex1980: Comments are really only opinion, so no arguement there. I believe the Zune is better for music discovery because that intent was built in from day one not only because of the Wifi but also because they encouraged a model where you could sample each others music. Granted that failed because not enough were sold, but I think the philosophy permeates the software (i.e. mix vies, artist bios, photographs), zune cards that are shared not only on the net but also with other social networks, and Zune pass where it doesn't cost you much to try and you keep what you want.

I don't really care about the history of desktop software; I think both compainies are perfectly willing to exploit their dominance in their respective areas, use lawyers to excess, and deceive their customers. I am just looking at what I think is the best device. I think the Sony X series is excellent as well.

I don't know much about sharing with an Ipod. I do know that it is not usual to be able to get one song from one device to the other. Can you do that with a touch? Can you email a mp3 or directly transfer it? Doesn't iTunes tie your iPod to one computer? Maybe that's changed; I honestly don't know. As I see it, if five guys have iPods or four guys have iPods and one has a Zune, its kind of the same. No one can share except by lending the unit to each other; isn't that right? Change that around and have two or three or more Zunes and you do have an opportunity for genuine music sharing. This isn't just "squirting"; he could see what his friends are listening via their online presence _and_ download the music automatically via Wifi (with Zunepass) or recommend a channel. I think sharing is more than putting one earbud in your friends ear for a few seconds.

You must be a young person since you feel somehow I'm obligated to get my son such a thing. I understand you might think it unfair but it is really my perogative to choose to not get him something. If he wants to get an iPod with his own money, more power to him. I hardly think a Zune HD at $220 could be classified as "not much of a gift" and I have enough "points" with my son that I think our relationship will survive. I don't buy "points", I earn them by talking to him and sharing interests and, as far as I can tell, that happens more with a Zune. (OK, I did buy 500 microsoft points so I could use the marketplace, but those are different than the points to which I think you were referring.)
by GEO2003 August 19, 2009 7:51 PM PDT
@CCCC
Good answer CCCC, you are the parent and you set the rules BUT IT IS MUCH MORE THEN THAT AS YOU STATED, everyone comes to make their own decidission beginning at a certain age. I applaud you for being A TRUE PARENT in guiding your son which eventually will result in a lot of respect between both of you but I guess by your comments it is already there. Want thing that is clear is the understanding the no matter what, no everyone gets to have what they want, opening new doors of direction and thinking for your son in this case.
Geo
by iruka* August 23, 2009 1:17 PM PDT
I laugh as I read all these nicely long comments. I love seeing long comments and reading the well thought-out arguments.

Reality is, what he does for his son is his job as a parent, no anyone else's. It's not a real serious issue, it's only about an mp3 player.

And personality, just to put it out there, fitting in with everyone isn't necessarily a good thing. I mean, I used to like iPods about 5-7 years ago. I thought they were adorable and geniusly made. But as time went by, too many people had it. I felt like I'd be some kind of clone if I had it. Yes, the apps are fun and I do enjoy playing with them......on my friends' iTouches. Every time I see them, I just play with them for a few mins and then I'm good.


Forcing anything on a child isn't a good thing (unless of course it's a life or death situation). Instead, I'd just tell my kid about the issues of fitting in and individuality instead of basing it around an mp3 player. Then after that, if he stills wants an iPod, then fine, I'll just wait till he gets tired of it.
by cyclonica1980 August 13, 2009 10:54 AM PDT
I will wait before I buy this. I want to see what the average person thinks of it before I invest in such a device.
Reply to this comment
by theusblues August 13, 2009 11:13 AM PDT
Even though the retail price of the Zune is going to be lower than the iPod, you can always find online stores that are discounting the iPod, however, i don't see this as much with the Zune. Hopefully if this starts getting put on sale around the holidays i might give it a try. I've already made a list of the MP3 players I'm interested in getting and am using a free shopping service called ZingSale.com to let me know when any of them go on sale. http://www.zingsale.com
Reply to this comment
by redmarine August 13, 2009 2:04 PM PDT
Hmm, I live in Europe and I would really like a Zune HD. Does anyone know when it will come to Europe? I want to pay Microsoft for doing something great.
Reply to this comment
by hellhound63 August 13, 2009 3:44 PM PDT
amazon is reporting48 hours of standard def video! is this correct!
Reply to this comment
by SuPaGrAm August 13, 2009 8:51 PM PDT
Maybe 4.8?

I hope its better than the touch, I'm so sick of this thing.
by streamline35 August 13, 2009 9:32 PM PDT
I think they mean that it will HOLD 48 hours of standard def video, not play for 48 hours one battery charge. Notice right after 48 hours of standard def video, it says 10 hours of HD video.
by Ram9595 August 13, 2009 4:07 PM PDT
Im gonna wait till 2010 on this
still have my zune 4 and have no excuse to replacing it whatsoever!
Hopefully, Microsoft will release a 64 gb version around the 200 mark in 2010
Reply to this comment
by quikboy2 August 13, 2009 5:04 PM PDT
Well there's one sure benefit you won't receive with iPod's next's generation iPod Touch: No need to use iTunes!
by streamline35 August 13, 2009 9:37 PM PDT
I really want one, but like you, I'm probably going to wait a while. My 8GB zune is still functioning perfectly after 2+ years, so it's kind of hard to justify getting a new one right now (as much as I would love one). I'll probably go for the 32GB when I do get one, since I've only used about 7GB on my current zune. Perhaps if they have a 64GB model out by then, then 32GB will have dropped a bit in price (maybe not though, I don't think I'll wait too long)

And quikboy2 - I agree completely. Aside from crappy value (price to feature/storage ratio), the main reason I switched away from iPods was because of the bloated, power hungry piece of software known as iTunes, that kept trying to install another piece of apple software everytime it updated.
by bacteria1984 August 13, 2009 4:38 PM PDT
awesome, I have been anticipating Zune HD, I reckon it would be a big hit to the music device market....

but personally I would like to wait for the reveal of new Gen Ipod touch and Sony X series...
Reply to this comment
by JTL2230 August 13, 2009 4:40 PM PDT
Why can't the Zunes be Mac compatible?!!!!!!!!
Reply to this comment
by quikboy2 August 13, 2009 5:03 PM PDT
Mac Support = Using Boot Camp or Parallels, loading a copy of Windows, and installing the Zune software. That's it.

Isn't one of selling features of Macs that it can support Windows?..
by Staszek August 14, 2009 5:14 AM PDT
@quickboy2

Yea but that is a pain in the a$$. It would probably be easier to use parallels or something like that.

I thought when I bought my Mac I would be boot camping to windows 7 all the time. I did at the beginning but it was mostly to play with 7. I havent boot camped in a long time, there is really no need. So to do that just to connect a Zune is annoying.
by Dan7637 August 13, 2009 6:47 PM PDT
wow microsoft cant do anything right on its own so they copy apple's design style and colors

and the way the zunes are arranged on the ad, reminds me of a certain apple product

but finally a good product from microsoft
Reply to this comment
by streamline35 August 13, 2009 9:41 PM PDT
When has the ipod touch ever offered colors? And please don't try and tell me that apple started the idea of marketing electronic devices in colors, or you are going to have a long, long list of other "copycats" to name off.

As for the style, the large screen the covers the whole face is pretty much standard for a touchscreen PMP... other than the screen, the zune hd definitely has it's own unique style (which I think many people will agree looks alot better than the ipod touch)
by aerotjk August 13, 2009 8:12 PM PDT
Okay Donald, GREAT podcast yesterday with Brian. Now that the cat is out of the bag on the hardware, can you go fishing on the software and what great things this will do as well???
Reply to this comment
by GamerCore August 13, 2009 10:15 PM PDT
WHAT HAPPENED TO THE 80GB 120GB MODELS!?!?!?! Guess I'll have to wait... =/
Reply to this comment
by Staszek August 14, 2009 5:15 AM PDT
Not going to happen for the HD. These will be flash only. And flash just isnt up to those sizes in the consumer space.
by koolerz1569 August 14, 2009 1:20 AM PDT
I want one!!! I'm getting tired of my ipod touch's UI... I want something new!!! wait for me Zune HD!!!!
Reply to this comment
by play7 August 14, 2009 6:13 AM PDT
WOW I love this concept!
Reply to this comment
by clszm August 14, 2009 2:29 PM PDT
WHAT!!!!! No brown?
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MP3 Insider is a blog and weekly podcast created by CNET's MP3 technology experts, Donald Bell and Jasmine France. Each week, Jasmine and Donald discuss the latest digital music (and video) news, hardware, software, and media services, and address reader calls and e-mail. Send us e-mail at mp3insider@cnet.com or call us at 1-800-720-CNET (2638) and be a part of the show.

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Donald Bell Donald Bell is an electronic musician, a veteran record store employee, and a fearless hardware hacker. He's also CNET's Senior Editor for MP3 and digital audio.
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