• On mySimon: Skullcandy Hesh Headphones
August 13, 2009 4:59 PM PDT

Zune HD gets the grand tour on video

by Donald Bell
  • Font size
  • Print
  • 52 comments

We were lucky to have Microsoft's Brian Seitz visit us this past Tuesday to talk all about the Zune HD on the MP3 Insider podcast. One thing we couldn't twist out of him, though, was a straight-up on-camera walk-through of all the Zune HD's features. The folks at Seattle's TechFlash, however, seemed to have caught Brian a little closer to today's preorder launch, and understandably a little looser with the on-camera details.

The following video hits on a lot of the features we're digging on the Zune HD, including the unique alt-menu on the main screen for "pins," history, and recently added content. The browser's touch-screen keyboard also gets some attention, as well as the music player's media playback controls.

Donald Bell is CNET Reviews' senior editor for MP3 players and portable audio, and one half of the MP3 Insider blog and weekly podcast. He also likes getting his hands dirty with digital audio tools for musicians and DJs.
Recent posts from MP3 Insider
MP3 Insider Podcast 170: Holiday hullabaloo
Car docks for the iPod--Ask the Editors
The LP/CD smackdown
MP3 Insider Podcast 169: On wood and water bottles
iPod scale puts bounce in your ounce
How to set up an iPod Shuffle
Cowon iAudio 9 first impressions
3D games come to Zune HD
Add a Comment (Log in or register) Showing 1 of 2 pages (52 Comments)
by tipoo_ August 13, 2009 6:38 PM PDT
Left me drooling, as usual...But still no word on a launch outside of the U.S, which stinks.
Reply to this comment
by TheDiplomat78 August 14, 2009 1:32 PM PDT
MOS DEF!!!
by August 13, 2009 8:05 PM PDT
The features look nice, particularly HD radio and high quality video output. But the GUI is incredibly awkward compared to that of the iPhone/touch or Palm Pre. Is Microsoft serious about a user interface that has elements that overlap each other, different typefaces that compete with each other, and a text based menu system up front that harkens to the days of DOS?

This is a product doomed to failure. By the time it is available in the stores, Apple and Palm will have moved even further ahead with the next iterations of their mobile OSs. The Zune does not appear to be a serious contender for the space in which it has to compete. In a year or so it might be a techie's collectors item, but it has no chance of becoming a mainstream competitor. And this comment is based on the video which I assume is trying to show the Zune in a most favorable way.
Reply to this comment
by iamrta August 13, 2009 8:45 PM PDT
august...just wow dude. all i read was "blah blah blah blah" in your post.

this thing is FREAKING RAD.
by amlex614 August 13, 2009 9:00 PM PDT
Are you serious? The interface is actually pretty clean and straight forward ... it builds upon the current Zune interface which is reviewed quite favorably compared to the iPod classic and Touch based players.

So let me see if I follow you? You prefer the Dos based look to come into play when you are actually picking the band or song to listen to? ... as opposed to that actual media selection using album art like the Zune. The Zune is a media player first and foremost, designed to give a better experience and quality compared to the iPods - which have lower quality sound and video playback.

Apple has already released their OS update for the year and the Pre was just introduced, so I find it highly unlikely that either of them would be releasing anything significant within the "long time frame" of four weeks before the Zune hits the store shelves.

The original Zune was designed to compete with the iPod classics and from top to bottom it was a better device and software combination compared to the iPods. Unless the iPod Touch completely changes what it is designed to do it is very likely that this player will be a better device as well.

I believe that Apple added the apps to their products to hide the areas where their players where lacking compared to some of the other true players on the market. People lapped it up and have never held Apple accountable for creating a better music and video experience. This device may not dethrone the iPod, but it should still do quite well. I plan on upgrading my Zen to one and my wife's current Zune 120 ...
Reply to this comment
by Hike_Every_Day August 13, 2009 11:52 PM PDT
Where do I start? DOS based look? I'm sorry but maybe you've never heard of cover flow. That's the feature on the iPod Touch where you just tilt the device and the album art appears and you can select the music that way. Personally, I like just looking up the artist's name; it's faster.

OS update for the year? Apple is probably going to be coming out with new iPods in a couple of weeks and may do a few tweaks to he OS then but the main thing is they'll have new products that'll blow this thing away. Count on that.

MS is an also ran in this space and will continue to be so.
by lazycat202 August 14, 2009 5:08 AM PDT
people will get ripped off again! sighs
by amlex614 August 14, 2009 6:11 AM PDT
@Hike_Every_Day

A lot of the reviews of the Touch music player are using the text based interface for song and band selection. I'm glad you like that aspect as I don't have any issue with getting to where you want using text. The original post I was responding to did and I found it funny that the Touch had text elements as well.

Apple may have tweaks to the OS but once again the original post made out like there would be a full upgrade ... likewise the Zune will hit the shelves before Apple even announces the lineup changes. The original post makes it seem as if the Zune won't be released for a long time. Most are expecting Apple to possibly upgrade the memory, which may or may not happen and match the features of the iPhone (of course without the phone). Neither of those would blow the Zune away.

Why make an assessment of something until you have tested it for yourself. Seems that most who have, have been impressed by it ...
by pbarnes7 August 14, 2009 10:02 AM PDT
> I believe that Apple added the apps to their products to hide the areas where their players where lacking

On the other hand, I'm totally drawn to the iTouch BECAUSE I care more about the apps than having an MP3 player. I need a device for the productivity apps that sold me on the PalmPilot years ago. But the iTouch does WiFi better than the PalmPilot (bigger screen, etc) and many, many more companies are writing apps for iTouch than for the Palm, or the Zune or the PalmPre. So for people who want a better information tool, the iTouch/iPhone is the way to go. Nothing to do with their music player not being up to snuff. I'm 50 and I could care less about having all my tunes with me at all times. But give me a little camera, browser and some productivity apps on the same device (I'm waiting for the hopefully-soon-to-be-released iTouch) and I'm a VERY happy camper.
by jacobdrj August 13, 2009 10:10 PM PDT
This looks very nice. I think the interface is clean. The problem with non Apple PmPs are that they have bad interface software with the host computer, unless you have MTA, which none of the main stream players seem to have. The killer app here for me is the HD radio. As the only portable HD radio on the market, this will be the object of my desire until competing brands can offer me the features I want (expandable memory, user replaceable battery, GPS, dual cameras, MTA, etc) included.
Reply to this comment
by loopazilla August 13, 2009 10:41 PM PDT
Why go with a loser ? The iPod does everything it should with no glitches. Microdaft lost the plot years ago and Windoze is like sailing on the Titanic.
Reply to this comment
by lindtdale August 14, 2009 10:18 AM PDT
really? Microsoft losing to Apple? Are you serious man? So people shouldn't but Macs at all because they "lost the plot years ago"? If 95% marketshare worldwide "is like sailing on the Titanic" then whats Ipod's 70% marketshare? Jeeeez.
by Kip720 August 14, 2009 10:34 AM PDT
how about go for a device based on quality and not a device that looks shiny and is popular.

The zune can play music at a higher quality then an ipod.

If you're a true music lover go with zune.
by August 13, 2009 10:48 PM PDT
LOL! Nice interface? You have to actually push a button to get to the transport controls? ROFLMAO

Another flop from MS. Give it up guys
Reply to this comment
by FlyingNinjaTurtle August 14, 2009 2:10 AM PDT
no you can just tap the now playing screen and the same things come up. the side button is just so if your somewhere else from the now playing screen and you want to get to those controls without having to go back to your now playing screen
by slapppy August 13, 2009 10:59 PM PDT
The UI looks as if its all over the place. Not intuitive and too much useless eye candy.
Reply to this comment
by amlex614 August 14, 2009 6:14 AM PDT
What doesn't seem intuitive? You select music and it takes you to the music ... select video and the videos are there to choose from. Sounds like it is intuitive to a 'T'. Eye candy? ... so there is nothing about the iPod line that isn't just useless eye candy?
by J.G. August 13, 2009 11:08 PM PDT
I agree that thing is awkward looking. A microphone port in the bottom? Clashing fonts on the various screens? A barebones browser? HDTV output requires a special kit?

The Zune has dropped to 2% of MP3s sold in the U.S., while the iPod has 76%. HD radio is not going to change that.

I think the Zune defenders perceive themselves as heroes, much as neo-Confederates do. They rely on false claims about the Zune (e.g. it has better sound and video than the iPod) like those guys marching around in gray uniforms rely on the false claim that slavery was a good thing. But, in reality, both groups look really silly.
Reply to this comment
by jc283 August 14, 2009 6:03 AM PDT
Zune defenders are grouped with slavery supporters? Really? Let's be serious.
by amlex614 August 14, 2009 6:21 AM PDT
Do the iPod Classics and Touches offer native TV outputs? I thought they required a docking station to do that as well ... you know a "special kit". Also what are you guys watching it on that you can pick out clashing fonts? I can't see anything that clashes, especially from that youtube stream ...

What do the Apple defenders in the PC/Mac perceive themselves as? ... the market is skewed even more in Microsofts favor in that market. Some people might actually like it because it looks like a good quality player. Others just seem to be tearing it down because they don't like Apple being challenged in this area - where they hold the upper hand.
by pmpfan22 August 20, 2009 9:41 AM PDT
@amlex614

The thing is, when people are buying touch-screen mp3 players, they expect a little more than just a great music player. The iPod Touch is a great multimedia device, with an excellent web browser, SUPPORT FOR FLASH AUDIO AND VIDEO (which the Zune does NOT have... meaning NO YOUTUBE), excellent music and video support as well as thousands of awesome apps. If you want a strictly great music player, then touch screen is not the first thing that comes to mind because Touch Screen players attempt to offer MORE than the average music player. This is why Apple will win out. Microsoft is trying to put a touch screen on a great music player that doesn't really do a lot of other things great. The iPod touch is for people who want a great multimedia device that offers it all. Also mac users can't use Zunes whereas PC users can use iPods. Epic fail on microsoft's part.
by BurninatorX1 August 20, 2009 10:09 AM PDT
@ pmpfan22

I am sorry to be the one to rain on your parade, but the iPod Touch does not have Flash support. Yes, it does play YouTube videos, however, this is done ONLY through its special YouTube client. If you visit the YouTube site (or any other Flash-based site) from the iPod Touch browser you will notice that it doesn't work.
by August 14, 2009 1:16 AM PDT
Microsoft may be an "also ran" in this segment, but that's perfectly fine. Apple was an "also ran" for a number of years in the 1990s. There's no logical reason why there should be a single design paradigm for DAPs all based on Apple's iPod. As an iPod Touch owner with a small collection of other iPods, I rather like the Zune HD's UI. I rarely use Cover Flow. I find myself making selections based on alphabetical order. My iPod carries many songs. I respond to words faster than to album art in doing searches. Additionally, album art isn't always available for my albums. For example, I have several albums which aren't available on CD, either currently or ever. I have to manually insert album art in order to really use Cover Flow to its fullest.

I'm not concerned about HD radio, being a satellite radio subscriber with an investment in other gear, but I know this will be a plus for others. I'm not sure what other HD features would be useful to me. But two things are for certain: were I able to use Zune HD with first party software on Mac OS X and were I able to play FLAC and APE format audio on it, then I would buy a Zune HD, and most likely use it more than my iPod Touch.
Reply to this comment
by pairof9s--2008 August 14, 2009 2:38 AM PDT
Apps are the killer for the iPod Touch over the ZuneHD. Don't believe me, ask anyone who has a Touch.
Reply to this comment
by JazMac2 August 14, 2009 8:04 AM PDT
I have an Itouch. I also have 27 apps on it. I use 3 of them. Its a music player, it's a video player. That's about it. You guys have turned this into the reason to get up in the morning... which is mad funny to me. I'm not trying to hate on your enthusiasm as such, this is what teens do after all. The article is about the Zune HD and it's interface. You are on a different topic altogether.
by J.G. August 14, 2009 11:30 AM PDT
I agree. I would not be able to switch to another cell phone partly because of I love using the apps on my iPhone.

Anyone who uses only three apps doesn't understand how useful they can be. At the very least, a person should have a synchronization utility, a document reader, Kindle or another ebook reader, a movie data base and a business card app. Publication apps such as USA Today, NYT, AP and the Wall Street Journal (free only on the iPhone/iPod touch) are also neat to have directly at hand.
by neebski August 14, 2009 3:00 AM PDT
Love it. If I only had sizes and prices I would actually replace my Zune 30 finally.
Reply to this comment
by medoofus August 14, 2009 3:31 AM PDT
Any company or company rep that refers to it's new iPod copy as a "device" has already confirmed that they don't have a clue.

"Device". HA HA HA. Wakeup bozos, that very term is such a turnoff for your target market that you've already sunk it.

No Apple rep would ever call an iPod or Mac a "device". That's a nerd, idiot, loser concept. Extrapolate from that, and you know some uninspired committee designed their boring, RIAA-compliant, me-too "device".

"I'll just bring this up on the "device". HA HA HA. FAIL!
Reply to this comment
by medoofus August 14, 2009 3:32 AM PDT
Any company or company rep that refers to it's new iPod copy as a "device" has already confirmed that they don't have a clue.

"Device". HA HA HA. Wakeup bozos, that very term is such a turnoff for your target market that you've already sunk it.

No Apple rep would ever call an iPod or Mac a "device". That's a nerd, idiot, loser concept. Extrapolate from that, and you know some uninspired committee designed their boring, RIAA-compliant, me-too "device".

"I'll just bring this up on the "device". HA HA HA. FAIL!
Reply to this comment
by amlex614 August 14, 2009 6:29 AM PDT
Umm ... it is a device. What word would Apple use to describe theirs? ... iDevice? Seriously, you have to be completely off if you are getting caught up on the use of the word device.
by Hanoveur August 14, 2009 6:00 AM PDT
You know this is important when the religious Apple users get all defensive about the iPod. Especially when they start nitpicking about terms such as "device."

The fact is, Microsoft has been hitting usability out of the park lately. With XBLA, Windows 7 and now the Zune HD. Seems like MS might be catching up after they stumbled for so many years.

"HDTV output requires a special kit? "

Um, let me try to hook my iPhone to my HDTV right now without a special kit. Hey, I cant get this round plug to fit into the HDMI port of my TV set...what, do I need a special kit or something?

:)
Reply to this comment
by J.G. August 14, 2009 11:39 AM PDT
You are claiming products that have not yet been released are "hitting usability out of the park." Apparently, in your fantasy world products need not be used before receiving that accolade. One of the products you are praising, the Zune, lost most of the scrawny market share it gained in just two years. BTW, there is no mention of the Zune in Microsoft's plan for their concept stores. Take a hint. The other product is meant to replace one, Vista, that was an utter failure.

You apparently lack an HDTV with a USB port. That is not Apple's fault. Besides, a smart person would buy an Apple TV for that use anyway.
by amlex614 August 14, 2009 1:33 PM PDT
@ J.G.

So you would spend extra money on a HDTV with a USB connections because you want to be able to connect your iPod up that way? ... or even better you suggest that people go out and spend over $200 on an Apple TV unit? In both cases you probably spend more than the cost of the iPod dock station and the Zune dock station combined! The Zune is meant to connect to a HDTV through the HDMI connection - the connection point that most on the market come stock with (I say most because I'm sure there might be some legacy HDTVs that don't have it). As far as that goes my Xbox 360 works as a USB connection by I wouldn't expect someone to spend $200 on a base 360 so they could plug it in to their USB port ...

As far as the Zune and Microsoft's plan goes - the Zune falls under their mobile umbrella and all signs are pointing towards the Zune software being a part of Window Mobile 7. Microsoft isn't dumping the Zune but expanding its reach, hence the Zune marketplace being added to XBox LIve. Will the hardware continue on after this iteration? I don't know ...
by Hanoveur August 27, 2009 2:08 PM PDT
A smarter person, like me, would have enough know how to build their own customized Media PC from scratch so they don't get trapped into having to buy proprietary hardware for their system.

Does your AppleTV play DVDs AND streaming video AND watch HULU AND watch TV.com AND have a DVR and allow everyone to share the media on your network?

...All that and it only cost me the same price as your AppleTV.
by jc283 August 14, 2009 6:01 AM PDT
The device looks good, but will need to have apps or something similar to really compete with the iPod Touch even if it is listed a lower price point. The iPod Touch appeals more to people because the usefulness of the device stretches beyond the typical portible media player.

That being said, I do own a Zune 80gb and love it. I think it is one of the few good MS products available. I'm not familiar with the audio or video comparison with the iPod Classic, but I have no complaints with the excellent media quality of the Zune. Personally, I also prefer the Zune media software over iTunes based on appearance and ease of use.

I like my Zune, but I don't think I could justify upgrading for my current Zune to a Zune HD just because of a HD radio upgrade. I do believe the Zune family is a great platform with a high ceiling. Hopefully MS will push more customer-focused innovation to further the Zune family.
Reply to this comment
by darylmonge@mac.com August 14, 2009 6:20 AM PDT
Press and hold the top button to shut off? Obviously not for your pocket....
(and the funny bit? No HD Youtube option on this video)
Reply to this comment
by Hanoveur August 14, 2009 6:31 AM PDT
And what would be on top of the HD Zune in your pocket that would cause the button to be held down? The iPhone/Touch is the same way, the only difference is you have to swipe to confirm.
by aed808 August 14, 2009 6:51 AM PDT
If zune hd has some sort of variable audio speed playback, I'd definitely buy it. Right now, I'm very happy with my SAMSUNG YP-P3 WITH ITS HIGH QUALITY AUDIO AND DNSe 3.0 for variable audio playback speed--old songs really sound like new versions when played slower or faster.

I have an old zune 80 which I just use at home now to play Dr. Jeffrey Thompson's when I go to sleep.

I also have a sony nwz-a729; both sony and zune 80 reached obsolescence when I got my Samsung YP-P3.

zune hd could have added some sort of variable audio speed playback software akin to Windows Media Player's audio playback speed control; then, and only then, I'll buy it. This hd offering is similar to Sony's X crap==same old crap just dressed up. Why can't they create something similar to Samsung's DNSe 3.0?

I'm BIG on variable audio speed playback (specially Samsung's DNSe 3.0) since I listen to a lot of recorded lectures, lessons, and review courses (speed -2).

I also like to "CHILL-OUT" (speed -1) some of my songs (like Enigma's) when I feel like it.

Or 'enTRANCE" myself to an already trancy Tiesto tunes (speed +1).

I also enjoy slow songs by Pink Floyd and Slowdive played even slower (speed -1 or -2).

Just can't wait for Samsung to incorporate their DNSe 3.0 into some smartphones in the future.

For now, zune just won't cut even if it's super hd.
Reply to this comment
by JazMac2 August 14, 2009 7:42 AM PDT
You use an MP3 player to go to sleep? You are big on variable audio speeds? Why are you here dude? To impress us with your Sony Walkman. smh
by FutureGuy August 14, 2009 7:25 AM PDT
Looks like the Mac fanboys are out in force. Its a slick device with a great interface, end of story.
Reply to this comment
by JazMac2 August 14, 2009 7:28 AM PDT
The new Zune is very nice. Love the features, love the navigation on it too. Reminds me of what Compiz does for Ubuntu in a lot of ways.

I am seriously considering putting my iTouch 32 on craigslist. Of all the apps I've installed (about 27) I only use 3 of them. The rest are hardly used or never used at all. A lot of people I know say the same thing about the apps on their iTouch too. So in that respect, I really don't see a major need to keep it around. I hope the open source community will support the Zune. Banshee supports my Itouch on my Linux box, maybe it will do the same for the Zune. Would make it easier to drop the Itouch and I won't miss it.

Good Job MS. OLED screen, HDMI 720p support, Wifi and smooth scrolling, gets it done for me.
Reply to this comment
by tetrasell August 14, 2009 7:54 AM PDT
When I purchased my Zune 120 - it was because of the greater capacity than the IPOD. I like the look of the new Zune but don't think I will get it until the capacity goes beyond 64GB - I like the fact that they are still using the Market place, and would hope there is an option to turn off the screen saver - a blank screen would probably allow for longer play time. Just wanted to ask - did any one notice in the web section of the video - one of the favorites was Google mobile - I wonder how big daddy MS feels about that. I would think if your going to demo a product for the media you would at least make sure it had your site on it. Can you say BING, BING, GOOGLE!
Reply to this comment
by JazMac2 August 14, 2009 8:17 AM PDT
I read where the default search would be Bing. Maybe Google was used in the vid for familiarity sake. But 33-hours of music playback and up to 8.5-hours for video playback and takes 2-hours to fully charge it up? I could work with that.
by tetrasell August 14, 2009 8:33 AM PDT
JazMac2 - - I think it was just a gaff on Mr. Seitz's part. I am pretty sure any advertising guru would tell you that you don't put a competitor's product anywhere near yours when introducing a new product. I think if Brian Seitz worked for Apple and made this video, Steve would see to it that he his next assignment was at the Golden Arches - but yeah 8.5 hours is nice but thats video - I was referring to music - the video for a screen saver has to suck more juice than a blank screen - How many people watch the screen when listening to music, pretty cool at first but I would think it would get old quick.
Showing 1 of 2 pages (52 Comments)
advertisement

About MP3 Insider

MP3 Insider is a blog and weekly podcast created by CNET's MP3 technology experts, Donald Bell and Jasmine France. Each week, Jasmine and Donald discuss the latest digital music (and video) news, hardware, software, and media services, and address reader calls and e-mail. Send us e-mail at mp3insider@cnet.com or call us at 1-800-720-CNET (2638) and be a part of the show.

View all MP3 Insider podcast episode blog entries

Subscribe:

RSS Podcast

MP3 Insider topics

More on MP3 Insider
MP3 Insider on CNET Live
CNET Reviews: MP3 players and PVPs
Music posts at Crave blog
Music downloads at Download.com
Audio and video software at Download.com
Donald's Zune Social profile
Donald's Last.FM profile
The hosts of MP3 Insider
Donald Bell Donald Bell is an electronic musician, a veteran record store employee, and a fearless hardware hacker. He's also CNET's Senior Editor for MP3 and digital audio.
Jasmine France Jasmine France is CNET's resident digital audio doyenne, writing and editing product reviews, crave blogs, and feature stories on all things MP3. And if you need advice on headphones, she's your girl.

Latest posts from Crave

MP3 Insider Weekly/newsletter
MP3 Insider Weekly Delivered on Wednesdays. Brings you the latest reviews and tips in the world of digital music. view all CNET newsletters