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January 29, 2008 9:05 AM PST

Forget the iPod. MP3 players for the Long Tail.

by Donald Bell

After walking the floor of this year's Consumer Electronics Showcase (CES), I've seen the future of MP3 players, and it's dull. In 2008, it seems manufacturers are becoming more content with the idea that they'll never compete with the iPod in the hearts and minds of consumers. Unfortunately, there's still a noticeable lemming effect that keeps manufacturers pumping out Nano clones despite their better judgment. As Apple's own iPod prices keep declining, however, and their iTunes software becomes stronger, the incentive for consumers to buy non-iPod MP3 players will inevitably shrink. In order to adapt (and possibly coexist) with an increasingly iPod world, why don't manufacturers throw out their stale B-grade MP3 players and start seizing the unique opportunities to create niche devices for today's Long Tail marketplace? After all, there are problems to be solved with MP3 players that no one--not even Apple--has been able to figure out yet.

Photo of Encore music store in Ann Arbor, MI.

Where's the MP3 player for the real music nerds?

(Credit: Donald Bell/CNET Networks)

For instance, here's something that has always puzzled me: Why is it that most of the MP3 players that cross my desk aren't created for the people who truly love music? Almost any off-the-shelf MP3 player is enough to keep a casual music listener entertained--but what about the serious music nerds? What about those die-hard music savants who lurk on Pitchfork or tidy up their favorite band's entry in Wikipedia? These guys shouldn't have to suffer the indignity of being restricted to basic ID3 tag sorting or thumbnail cover art. And yet, among the parade of MP3 players on my desk that are made for joggers, commuters, business travelers, or gadget geeks, not one touts itself as being the superior device for people who consider music central to their lives. In short, most manufacturers are creating gadgets for themselves, catering only to the out-of-touch executives and technically-minded engineering teams that fill their ranks. It's a familiar problem that plagues many industries, but because music lovers are such large and intensely devoted consumer group, ignoring their whims just seems like bad business.

For example:

  • Where's the MP3 player for the record store employee who wants to sort his music by record label and create his own sub-genre tags?

  • Where's the MP3 player for stoners who want trippy interactive visuals to accompany a lossless version of Dark Side of the Moon?

  • Where's the MP3 player for the indie rock vinyl collector who feels lost without life size album artwork and liner notes?

  • Where's the MP3 player for the groupie who wants to know where their favorite band is touring?

  • Where's the classical music MP3 player that allows you to sort by historical period and display sheet music?
  • Photo of Dolphin Swimmer MP3 player.

    There's a specialty MP3 player for swimmers, so why not make one for music-loving stoners?

    Despite my whining, I understand why these manufacturers are slow to change their strategy. First off, these companies are global in scope and the market for MP3 players in the US is not identical to other parts of the world. Secondly, most of these companies don't simply make MP3 players. Companies such as Philips, Sony, SanDisk, Creative, and Samsung, manufacture everything from cell phones to electric toothbrushes. Not surprisingly, these companies seem to conceive and market their MP3 players the same way they would an LCD TV or an SD memory card. The result is usually an incrementally improved product, with a competitive set of features and a mass-market design. These products make a lot of sense financially. An iPod alternative from any of the previously mentioned manufacturers typically offer retailers healthy markups and easy sales. Unfortunately, marketing an MP3 player made specifically for fans of audiobooks, or techno DJs, takes more than just an endcap display at Best Buy and a listing in the SkyMall catalog.

    Photo of Trevor Baylis wind-up EcoMedia player.

    The Trevor Baylis wind-up EcoMedia player might not be for everyone, but it solves a very real dilemma for one niche of consumers.

    The question is: is it worth it for these companies to break away from the product formula they've come to depend on, just to create an MP3 player that may only appeal to a small group of people? Well, it depends who you ask.

    There are hundreds of thousands of people, people far more obsessive than I, for whom listening to music is one of the most cherished and enriching experiences in life. For the majority of us, however, music is just entertaining filler. I'm not here to say music savants are better people than casual listeners, I just want to point out that Apple has already made the best MP3 player for casual listeners, so why not chase after the group that's not being served? As the iPod becomes more entrenched in its strictly mainstream appeal, serious music aficionados will want portable music players that distinguish them from the herd and provide a deeper connection to the music and artists they love. If we dig further, beyond the scope of music savants, there are other overlooked opportunities to create devices for people with poor eyesight; weatherproof MP3 players for extreme backpackers; or an MP3 player for people who just want podcasts and newsfeeds.

    In terms of numbers of units sold, however, there will always be a place for inexpensive, nondescript MP3 players. After all, the majority of people consume music slowly and passively, using it as an escape from their daily commute or as a distraction from their gym workout. There are far more people looking for a cheap MP3 player to take to the gym than there are indie rock nerds seeking an MP3 player that embeds All Music Guide reviews into their song files. If you can get past the numbers, however, there's incredible power to be won by creating an MP3 player taste makers prefer over the iPod. No one's done it yet, but as Apple's focus shifts to the iPhone and the playing field for music downloads is being leveled by DRM-free content, there's never been a better time to try something risky.

    So please, MP3 player manufacturers of the world, make 2008 the year that you rethink your product strategy. Society has all the utility MP3 players it will ever need and the iPod retired its claim to hipness the moment they called themselves "Classic." There's some unexplored opportunities out there worth pursuing. You might not be able to convince big-box retailers to stock it, but you will have made the world a better, more interesting place to live.

    If you have an opinion on why I'll never see a stoner MP3 player or if you have a fantasy MP3 player of your own, sound off in the comments section.

    Donald Bell is CNET Reviews' senior editor for MP3 players and portable audio, and one half of the MP3 Insider blog and weekly podcast. He also likes getting his hands dirty with digital audio tools for musicians and DJs.
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    Add a Comment (Log in or register) Showing 1 of 2 pages (46 Comments)
    by Jerry A January 29, 2008 11:22 AM PST
    iRiver tried something like this a few years ago with the ihp-120 which for its time was the music nerd's audio player. I can't recall any other player in this category that offers digital optical i/o. I still use it today with rockbox (which greatly increases its capabilities and usability as well as solves some bugs with the original firmware) to record my band's gigs and to listen to music. Couple this with a decent stereo mic and you can capture some very nice recordings. You can adjust levels w/ vu meters (thanks rockbox), enable the limiter (again, rockbox), or even throw in a high end ADC in the chain if you are that serious. Sending a lossless file out through lightpipe into my receiver's DAC at home with real speakers is sweet. Plays any drm free format you could think of. I use my ipod-touch for browsing the web or video. For serious music listening, its the ihp-120. I wouldn't know what to buy today if I wanted upgrade the ihp-120 with a more current serious "audiophile" friendly player...i'm guessing its not a big enough "niche" to make good biz sense for the manufacturers. Until I find it, I'll stick with my relic.
    Reply to this comment
    by pacair January 30, 2008 4:08 PM PST
    You got that right... I have played with a large number of mp3 players in the last 3 or 4 years but I keep returning to my trusty iRiver iHP-120 for its superior audio quality (driving a REAL set of headphones, not cheap ear buds) and wide format support (with a lot of wav files on the hard disc).

    Believe it or not, I am still running it using its original firmware! I'll have to "Rockbox" it and see what all the hub-bub is about! You are not alone!
    by iff2mastamatt February 2, 2008 5:39 PM PST
    Your Right. I use Rockbox for my Sandisk Sansa e250 and it adds many awesome extra features and simple games.
    by drummeralone January 30, 2008 1:13 AM PST
    I think the reason that the big companies dont creat these niche players is this one simple reason. people will settle for what you give them. i dont care how big of an audiophile anyone is, as long as no company makes a player for it, everyone will go ahead and buy the ipods or irivers or iwhatevers and settle with that. and just off the top of my head i can say what they would say. "if you want to arrange classical music a certain way just create that playlist." or "if all you want to do is listen to podcasts then buy a 4gb model and dont spend as much money." there is no demand or large group waiting or screaming for these players, so no one will make them.
    Reply to this comment
    by rdlink January 30, 2008 10:04 AM PST
    You hit the nail on the head, and made your whole article moot when you said these words:

    ".with a competitive set of features and a mass-market design."

    When did the iPod become big? Two years after it was introduced, when Apple decided to make it work with Windows, and appeal to the other 96% of the market they weren't reaching when they were only making them for Macs.

    Manufacturers are never going to develop a product from whole cloth that they know going in doesn't have a chance of selling more than 50,000 units. Niche markets are irrelevant in this technology. Sorry.
    Reply to this comment
    by tomaras January 30, 2008 10:05 AM PST
    While I agree wholeheartedly that we need better players that offer more information....the category I see the most opportunity in is for the Elderly and Vision Impared. Where are the MP3 players with huge single purpose buttons and a display that a mature adult can read? My 81 year old father doesn't need a Sansa Clip, he needs something the size of a book with big buttons in bright colors that only do one thing per button. No menu drilling, joy sticks etc. Amercia has grayed and there is a huge marketplace out there that is totally unserved for both Music Players and Cellular Phones.
    Reply to this comment
    by lindajunec February 1, 2008 9:48 AM PST
    I couldn't agree more! Many elderly have vision problems so they need audible books. Putting them on MP3 players makes sense only if they are large enough and simple enough for them to opperate. I'm surprised in the search for the "grey dollar" someone hasn't already done it!
    by sirothe January 30, 2008 10:14 AM PST
    Several good points. There are multiple chicken and egg problems. Discounted components (flash mem, HDD) will not be as available to the little guy as to the megacorps. And megacorps like Sony and HItachi want home runs, so afre less likely to aim for niches.
    OTOH, a design that could enable replaceable upgradeable compnents might be the ticket. The niche player might be able to stir some interest with the premise that a year from now they can upgrade firmware and install higher capacity memory or disk space. To the display issues raised in the article, I don't see how these are cpompatible with a portable device: displaying album covers or sheet music.
    Reply to this comment
    by paoconnell January 30, 2008 10:38 AM PST
    Rdlink and tomaras have it down, more or less.

    MP3 players should be for music, and be able to import that music in any of the standard audio formats, preferably without an external program. Videos might be OK if the player can use any video format. FWIW I don't like cell phones that can play music but won't let you fill the player with your own music. In short, no proprietary formats.

    A waterproof, shock resistant player (with water resistant earphones, good for anyone that uses their player outdoors, including walkers, hikers, runners, and skiers) would have broad appeal.

    A simple MP3 player designed for those that have eyesight problems (same with cell phones), would be good if they could be produced at a reasonable price.
    Reply to this comment
    by lee.gee January 30, 2008 10:47 AM PST
    Been trying to find a useful MP3 player for months, now, and was cursing you all htere for your lack of reviews, until I relaised there really is very little variety on the market. The electronics are so simple, you can't go wrong, but try to get decent output levels and connectors, battery life, and meta-tag support ....

    Apple? DRM.

    * MP3 player ...to sort ... music by record label and create ... sub-genre tags?

    Good idea. Meta-info is poorly supported in all media players, Media Centre onwards.

    * ... for stoners who want trippy interactive visuals to accompany a lossless ve rsion of Dark Side of the Moon?

    Unncessary: we close our eyes and are transported by the superb headphones on which we spent the money we saved when buying a ****** little MP3 player.

    * .. for the indie rock vinyl collector who feels lost without life size album artwork and liner notes?

    Would a 12 inch square display count as portable?

    * ... for the groupie who wants to know where their favorite band is touring?

    Is anyone ever that far from an internet connection these days? If the groupie is that into the band, they'll have the tour shirt already, or be pinged by the latest trendy social network.

    * ... the classical music MP3 player that allows you to sort by historical period and display sheet music?

    Not many classical fans (sic) play something solely by period. By conductor, recording date - that brings us back to meta-info.
    Reply to this comment
    by tomaras January 30, 2008 11:01 AM PST
    On the subject of additional information: As a jazz fan pushing 50, my knowledge of jazz music and history was culled from hundreds of hours of listening while reading liner notes on albums. I learned who all the sidemen were, who composed the songs, who the recording engineers were, which studios things were recorded at etc. ALL of this is lost to the new generation of music listener. ID3 Tags as we know them do not suffice and I think there is an opportunity out there for something new. As connectivity and bandwidth increase exponentially we should have new improved online data banks that seemlessly connect all of this information to the listener. We can take it far further than vinyl album liner notes ever did but we have to reconnect the listener with the music and the musicians and the history. I think this is a value added area that record companies could leverage to keep people "paying" for music.
    Reply to this comment
    by UKposter February 2, 2008 7:34 AM PST
    I think that you've made a really good point here, I certainly learned a lot from browsing the sleeve/liner notes, both of LP's and CD's. Who knows much about why certain tracks seem to have similarities in sound these days, we can't find out that the producer, engineer, studio were the same on different artist's music, all those, now unsung, people are due credits too. The idea of extending the info contained in tags should be pursued, we can all delve as deep as we wish when listening if that were done, for some the cover art may suffice, for others the supplier of the coffee, or whatever they want to know, would be available.
    by cyberDJ-2038765336053745013836 January 30, 2008 11:16 AM PST
    If you want a niche player, get a non-iPod. You'll get a better player with features Apple still hasn't added to the iPod.

    After using the iPod, I realized that the reason it has a dominant market share is because nobody bothers to research what's out there. They just buy what they are told.
    Apple understands the sheer stupidity of the buying public and they are getting rich from it.

    Tthe competition have been making better players for 3 years now.
    Apple has quietly adopted a very "Microsoft" approach to the iPod now; wait until the competition does it and then do the same.

    Here's my answers to some of the bullet points in the story:

    # Where's the MP3 player for the record store employee who wants to sort his music by record label and create his own sub-genre tags?
    --If you need to do this, create a playlist based on these tags and sync it to the player.

    # Where's the MP3 player for stoners who want trippy interactive visuals to accompany a lossless version of Dark Side of the Moon?
    --Get a player that handles video, buy a pair of video goggles, rip the Floyd DVD into the player and enjoy your trip.

    # Where's the MP3 player for the indie rock vinyl collector who feels lost without life size album artwork and liner notes?
    --These people wouldn't settle for "digital" in the first place.

    # Where's the MP3 player for the groupie who wants to know where their favorite band is touring?
    --Use your damn phone for that.

    # Where's the classical music MP3 player that allows you to sort by historical period and display sheet music?
    --Again, make a specific playlist and sync it to the player.
    Reply to this comment
    by tbutler67 January 30, 2008 1:24 PM PST
    I think a couple of the posters above came close when they talked about niche markets, but I think it's even more direct than that: MP3 players aren't cheap to develop, especially ones with specialty hardware abilities like some of the ones the article describes. The Long Tail is predicated on reduced marginal costs of production/distribution - digital media that has a tiny marginal cost in 'warehousing' and digital distribution, for example, or a centralized highly efficient physical warehouse/distribution system like Amazon. In other words, the Long Tail says that serving a tiny niche marketplace is profitable when it can be done cheaply. If you're having to do specialized hardware design for every market niche, it's not going to be cheap, and the development costs will be spread out over far fewer players, so I can't see how this will happen without making such speciality players very expensive.

    I don't think *all* hope is lost, however. An MP3 player like the iPod Touch has its interface implemented almost entirely in software; this would make it entirely possible (though I'm not sure how feasible) to do a lot of the specialized players on a single generic hardware platform, doing all the specialized implementation in software. The interface could morph as needed to handle things like extra sorting/classification fields, or special displays like sheet music and interactive visuals. (The Touch does some of this already; it has large album art displays that fill the screen, and with the latest firmware revision it displays song lyrics stored with a file.) Of course, software development is still not trivial, but it's an order of magnitude easier than having to do a specialized hardware interface for each player.
    Reply to this comment
    by richardlawler January 30, 2008 10:48 PM PST
    There are already a couple of applications for the jailbroken iPod Touch and iPhone that present specialized interfaces to your music.

    One is called Tap-Tap-Revolution that allows you to tap along to the rhythm of songs in your music library much like the popular Dance-Dance-Revolution. Rhythm patterns for popular songs are downloaded from database. And you can submit your own patterns for songs.

    Another is a application called TuneWiki that downloads and synchronizes lyrics to songs in your library.

    And this is just the skunkworks, shareware applications. It will be interesting to see what might be possible with using more sophisticated software development tools and methods.
    by fondy January 30, 2008 2:01 PM PST
    I would have to classify the old Rio Karma as the best 'music-only' MP3 player I've ever used. It had absolutely everything that a dedicated listener could want: big clear display, simple menu navigation, sound quality, OTF playlist creation/editing.

    The Karma suffered from two problems though: quality-control and size/shape.

    Rio is no more, but the Karma's firmware was adopted for use in the Trekkstor Vibez. The problem with the Vibez though, is that they never gave it much storage space. I'm not even sure that the Vibez is still being made.

    You know, for all its faults, the iPod isn't so bad. The touchwheel and lack of graphic EQ are annoying but Apple has a made a few improvements along the way (like gapless playback). I wouldn't consider it the ideal MP3 player by any stretch, but you could definitely do worse. One of the lessons I had to learn the expensive way is that all the features in the world aren't worth a dime if the player is fragile and unreliable.

    Last year at my dad's funeral, my mom asked me to handle the song selection for his service. My dad loved his music, so I went to work ripping his favorite songs from his CD collection (which he willed to me, back off RIAA). I decided to use my Rio Karma to create and play different playlists of his favorite songs during the service.

    Being all too familiar with Murphy's law, I also loaded the music onto an iPod (just in case). One hour before the funeral service began, my Karma's scrollwheel (which had already been completely replaced) stopped working... again. Long story short, the iPod works fine, and the Karma still sits where it landed when I chucked it (with extreme prejudice) into the closet.
    Reply to this comment
    by haegertson January 30, 2008 2:36 PM PST
    For two years i've been looking for a good player for audio-books--one that is not limited by proprietary software and which has a better bookmarking feature. My book souce is NetLibrary where once can download FREE books from the public library. Most of the better book players I've tried only work for the book subscription sites. Since books are such long files, losing one's place is a very big deal and i've tried all sorts of time-consuming work-arounds for that, including rerecording the book into hour-long segments on thrid-party software--not a good use of time or resources. Right now i'm getting by on a 2-gig Sansa, but the bookmarking feature is dicey. by the by, I would be considered a senior citizen and I don't want a big unit since I walk with it. Less sensitive buttons would be helpful. My next cell phone will have an MP 3 player with the hope that I could load books. I suspect I will have the same difficulties finding one with a good bookmarking feature. I hope it doesn't mean going back to Chapter 1 every time the phone rings. I think seniors are a big market share and the number of us who use this technology for this purpose will only grow. Those of you who have grown up with it will be that market--someday!!!
    Harriet
    Reply to this comment
    by MMRudy January 30, 2008 4:04 PM PST
    I use my MP3 player for NetLibrary books as well as podcasts. I have a Creative Zen Vision M. The bookmark feature works great.

    Unfortunately, the Vision M died this am at the age of 1 year, 1 month, 25 days. Looks like I'm going to need a replacement, something smaller, or at least lighter.
    by Greg Morgan January 30, 2008 3:50 PM PST
    Thanks for the super article. Seldom do I find a penetrating new idea on line, but though I am familiar with the long tail in statistics, I never enetrtained the connection with merchandising dot-coms. I own a $20 MP3 player that I use at the gym. It's all that I need there. My tastes in music, outside the collection of 60's and 70's Rock and classic CD's on my shelf would lead me to download, at a price, esoteric music (that I can't find) at top resolution. The I-Pod is nice--my brother-in-law has one and loves it--but I haven't found the player I want, and I-pod certainly doesn't have the music I'd like to obtain.
    Reply to this comment
    by elt10 January 30, 2008 4:46 PM PST
    Not to speak for all audiophiles, but it doesn't really have to be that complicated. FLAC-capable storage space, a decent DAC for the headphone jack, and TOSLink or S/PDIF out for everything else. Doesn't have to be tiny, but don't be a brick, either; and decent (rechargeable) battery life is a must. We are used to getting clubbed over the head on price, so it can be expensive and we'll still pay. You won't sell millions (who besides Apple does), but you will sell thousands, or even tens of thousands if you're really good. The time for this has arrived; I just punted my megabuck CD transport after ripping my library to an Escient box for the house, and I (effectively) didn't lose anything in sound quality (love that FLAC).

    Any takers out there?
    Reply to this comment
    by luismvalentin January 30, 2008 5:07 PM PST
    Music is central to my life, and I am a music collector the hard way. That is, I am of the rare breed that buys CD's (1,159 so far) and rips them to .mp3 files (15,959 tracks so far). I have purchased 4 different .mp3 managing programs, even though the one I use most is MusicMatch 10 (now obsolete). I do read every liner note, and the AMG (and others) data on the artists, songs and albums. My computer has a dedicated hard drive for the 56.8 GB collection, that includes almost every genre and period. As have a 2 - 3 hour commute to work, I hear a few CD's every day, and I rarely listen to the radio. My car unit is a Neo 35 with an 80 GB hard drive, and my portable unit is a 60 GB Creative Zen (my third Creative unit) with Bose noise-cancelling headphones. My short-term plans are to buy a car DVD unit that plays .mp3's, so I could have my collection in around a dozen discs, and navigate through the files using its touch screen and big display.
    Reply to this comment
    by 315517 January 30, 2008 5:31 PM PST
    Great hardware is nothing without seamless software integration.

    I think the biggest problem for non-iPods isn't the hardware, it's the music management software and the inability to efficiently manage files with DRM encoding. They're hard to move around on a network and several services would only work for certain players if those players supported their flavor of DRM. Couple that with the big fish gobble little fish music download companies and then you also have to keep up with ever changing account names and passwords on top of the DRM - this happened when music match was bought by yahoo (I prefer music match version 7, myself). I also use winamp and windows media player, and even their partner sales companies have undergone several buyouts with different rules, different account info, etc. We've had long car-ride vacations almost ruined because of trouble trying to download ebooks with DRM on supposedly registered, compatible devises.

    My kids liked their players (sansa and zen), but I got really tired of having to play tech support to my family every time they wanted new songs. I finally caved and bought them iPod nanos. iTunes works with it and it does what it is supposed to do. It's easy enough for the kids and since the all have iPods, they can listen to each others players and know how to use them already. Usability and standardization are key here.

    For myself, I have a 4 year old iRiver mentioned in the first post and it still works great. I primarily download music from emusic because they have a good independent label music offering. Due to historical DRM, I couldn't play any songs downloaded from iTunes or any of the other commercial music sites without burning them and re-ripping them. I'm thinking of getting an iPod for myself so I can take advantage of podcast subscriptions that automatically update when new information is available. I don't think my iRiver can handle this (and it's completely full of music I love).
    Reply to this comment
    by forkboy January 30, 2008 6:47 PM PST
    Forget about niche markets and serving the audiophile - how about making a player that lasts for more than 18-months. Our family has owned five MP3 players in the last 2.5 years. They are used casually and around the house; maybe for a walk. But of these five three of them have failed within 16-months of purchase, including one that died within 1 year. And from what I read out there I'm not alone.

    Back 'in the day' when I used a Sony Walkman to play tapes while I jogged (when I could still do such) I would get three to four years of usage and these units were used outside and under less than ideal circumstances.

    Screw the niche market.....build a more reliable device. There isn't any reason that flash or hard-drive based players shouldn't last for years.
    Reply to this comment
    by mkaz91 January 30, 2008 7:11 PM PST
    I think the 2nd Generation Zunes are a small step in a new direction. Wireless sync, Social, Radio, easy-to-read menus with nicely animated navigation. They have extra big screens for full album art, not the tiny square iPods use. It's a slow start, but Microsoft, if they play their cards right, might end up with a good iPod competitor. Now if it would only work with WMP11...
    Reply to this comment
    by spork27 January 31, 2008 8:35 AM PST
    The things you bring are a lot of the reasons that the Rio Karma had such a huge underground following, even after Rio went out of business. With it's lossless format support, ability to rate songs on the go, and it's little extras of remembering how many times a song has been played it was the de facto player, at the time, for audiophiles.
    Reply to this comment
    by x.killeddestiny.x January 31, 2008 9:13 AM PST
    This article basicaly read my mind. I'd love an amazing sounding mp3 player with ease of use, good id3 tagging ability, trippy visuals, good design and ust a really good mp3 player. I am a bit of a music nerd in the sence that I like to have everything organised and tagged right and usualy I only look at the album art when skipping through tracks because I'm just to lazy to read and it makes it alot faster to find a track. I think what we all need is a really good mp3 player that just works and can do everything, somethin made for the music geek. It'd defenitly make the world a better place.
    Reply to this comment
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