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August 26, 2008 5:00 AM PDT

Navigon 7200T GPS going for style and substance

by Bonnie Cha
Navigon 7200T

Navigon 7200T

(Credit: Navigon)

Having to compete with the likes of Garmin and TomTom is no easy task, but Navigon is hoping to woo some new customers with its latest portable navigation system. Today, the GPS manufacturer announced its new Navigon 7200T, a high-end in-car GPS that's out to win you with style and substance.

The Navigon 7200T is certainly a stunner as far as design. It largely keeps in line with the company's previous models, such as the Navigon 2100 Max, with its slim profile and black lacquered chassis. On the front, there's now a 4.3-inch, flat-panel touch screen and in addition to the standard 2D and 3D map views, you get 3D landmark views. The feature is similar to the 3D building renderings found on the HP iPaq 310 Travel Companion, but brings them to landmarks, such as the Empire State Building and Golden Gate Bridge. You also get the Reality View Pro and Lane Assistant Pro capabilities that provide a "photorealistic" 3D view of complicated intersections that show you which lane you should be in and what direction you will be turning.

Moving beyond appearances, the Navigon 7200T comes preloaded with maps of the United States, Canada, Puerto Rico, and the U.S. Virgin Islands and offers Zagat ratings and reviews of various points of interest. You get a number of advanced features, including text-to-speech functionality, a voice recognition system for address entry and more, free lifetime traffic alerts, and integrated Bluetooth.

Now, while the Navigon 7200T certainly looks good on paper, we're a little reluctant to get our hopes up since we haven't had the best real-world experiences with the company's GPS. The user interface isn't the most intuitive and there's been problems with sluggish performance. However, the 7200T is sporting a faster processor and new software, so perhaps this time will be different? Fingers crossed. The Navigon 7200t is expected to hit store shelves in October with a price tag of $499. We'll, of course, publish a hands-on review as soon as we can get a unit, so stay tuned.

The following product mentioned is available.

On Sale Now: $499.99
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Bonnie Cha is a senior editor for CNET, covering smartphones and GPS. When she's not testing the latest gadgets, you can find her chasing after her crazy lab or surfing in the chilly waters of Northern California. E-mail Bonnie.
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by roadlife August 27, 2008 7:17 PM PDT
I had a 7100 for quite some time. The company doesn't really stand behind the device. We waited and waited for updates that would fix routing problems. updates were very late, didn't fix the routing and introduced new bugs. For example it will lose all your favorites meaning you have to keep entering addresses.

We were promised accessories such as their proprietary mounts (which many users report break in the first few months) and car chargers (which have a USB which is wired in a proprietary way) in November 07, then in March, then in May. Look on Navigon's site today. Their accessories are screen protectors, but not things you may NEED. Can you even buy a mount for a 7100? NO. European users can but for US users the only way is to pay $30 AND $100 shipping from Germany.

This company decided to enter the US market on the cheap. No optimizing of their software for US road system, hence the idiotic routing; no needed parts for US customers -- after almost a full year.

Stay away.
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by akawys November 3, 2008 12:23 PM PST
I have the 5100 and they let me exchange the mount for free, I called customer service and they email a shipping slip. I owned it a few months shy of a year. I have to agree with about them fine tuning the software. I"ve taken some really goofy rounts.
by whizkid454 August 28, 2008 3:27 PM PDT
I think free lifetime traffic should be included by all manufacturers. Hopefully Navigon will start a trend.
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by bigjack5577 September 4, 2008 6:49 AM PDT
For the money the 2100 is far and away the best value on the market!
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by Texan62 November 2, 2008 2:14 PM PST
I have had the Navigon 21 for going on one year now. My wife and I drive a truck all over the U.S. This GPS works very well for our traveling. HOWEVER, what I have had a problem with is with the Navigon customer service. I had received an e-mail from Navigon with a 50% off on line order coupon on their lifetime traffic. I submitted the order with the 50% off code. My credit card was charged the entire amount. I called them about it and was told that since it was their first day of doing the half off sale, that there had been a glitch in their system. I would be refunded the other $50.00 within 2 to 3 business days. That was on Sep. 19, 2008. Since then I have called the Navigon service center MANY times and have been promised reimbursement withing 2 to 3 business days. Today is Nov. 2, 2008 and I still don't have my $50.00. I would recommed the Navigon 2100 for it's features. But I WOULD NOT recommend trying to get any kind of service after the purchase from Navigon.
G.G.W. in America
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About Miss Direction

Bonnie Cha is a senior editor at CNET.com, covering PDAs, smart phones, and GPS. Though she didn't grow up in an era where GPS was widely used or readily available, she really wishes she had. Perhaps then she wouldn't have gone through the horrifying experience of her dad putting the car in reverse on busy I-95 just to make the exit for Disney World. In Miss Direction, Cha answers your questions about GPS, discusses the latest industry news and trends, and shares her tales from the road.

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