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September 6, 2006 9:30 AM PDT
MacBook (13"): Apple acknowledges sudden shutdowns in Knowledge Base article
Apple has finally acknowledged an issue we've covered extensively in recent weeks: sudden, seemingly random shutdowns exhibited by various MacBook (13") models.
The Knowledge Base article states simply:
"If your MacBook is shutting down intermittently, please contact AppleCare for service."
As such, if you are experiencing sudden shutdowns, you should refrain from attempting any do-it-yourself repairs and return the unit to Apple for service, as they have likely identified the proper defective components and should offer a quick turnaround time.
A recap of our coverage:
- MacBook (13"): Possible hardware fix for sudden shutdowns
- MacBook Special Report: Sudden shutdowns -- possible fixes
- MacBook (13"): More on sudden shutdowns
- MacBook (13"): Suddenly shutting down
If you have submitted your MacBook for service regarding this issue, please drop us a line at Late-breakers@macfixit.com.
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