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December 26, 2006 2:15 PM PST

Success with iPod Shuffle (first-generation) Reset Utility 1.0.1?

by CNET staff
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Last week, Apple released a revised edition of the iPod Shuffle Reset Utility, numbered 1.0.1.

The utility should be used in the following troubleshooting scenarios for first-generation (white) Shuffles:

  • With the iPod shuffle switched on, pressing the Play button will cause amber and green LEDs to flash for a few seconds, and the unit will not play any music, nor can you sync music to it from iTunes.
  • The unit will only be recognized in Apple System Profiler under Hardware -> USB and will not appear or mount in the Finder.
  • When attempting to restore, the unit may not be recognized at all. However, if it is recognized, the restore may fail with an error dialog ?Firmware update failure. Disk write error? or another error. It may take 3 restore attempts before the error appears. Note: iPod shuffle may take several minutes to be recognized.

We've covered a number of related issues on MacFixIt, e.g.:

We're curious about the success rate of this new edition of the iPod Shuffle Reset Utility (1.0.1) in resolving these issues. The last edition of the Reset Utility (1.0) was moderately successful in resolving these issues.

Feedback? Late-breakers@macfixit.com.

Resources

  • iPod Shuffle Reset Utility...
  • iPod Shuffle: Not mounting...
  • iPod Shuffle: Only recogni...
  • iPod Shuffle USB connectiv...
  • iPod Shuffle failure: Soft...
  • moderately successful
  • Late-breakers@macfixit.com
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