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January 12, 2007 4:30 AM PST

Portable Macs waking up from sleep while closed, not going to sleep; "hot laptop in bag" syndrome (cont.)

by CNET staff

We continue to report on an issue where some Mac portables -- particularly MacBooks and MacBook Pros -- fail to go to sleep automatically when the lid is closed, or wake up from sleep involuntarily while the lid is closed.

Analysis of reader reports and in-house experience indicates that this issue may be machine-specific in some cases rather than effected by other circumstances.

MacFixIt reader Charles Reeves writes: "I had this problem with the second of the three MacBook Pro's it took to get one that worked properly. It was asleep when I put it in the bag, not Safe Sleep mode, and when I took it out of the bag some time later the fans were running at full speed and it was so hot I could hardly touch it. I don't recall exactly what I did at that point, but it seemed OK after I charged the battery. But it died soon thereafter (would not boot) and the local Apple Store replaced it. As I mentioned, this was the second unit; the first had problems with the SuperDrive. The third has worked flawlessly in the six months or so I've had it."

Again, it is imperative to make sure your portable Mac has actually gone to sleep before putting it in a bag or otherwise ignoring it. Sleep is indicated by a gently pulsating status light. However, this does not guarantee obviation of the problem:

"I just wanted to report that my MacBook (2GHz Intel Core Duo model) will often not sleep correctly. I have safe sleep disabled. I have started waiting until I have visually confirmed that the computer has gone to sleep (by waiting for the pulsating status light)."

Other tips for preventing this issue from happening include:

Unplug/plug first Avoid connecting or disconnecting devices, or connecting/disconnecting power after your portable Mac has gone to sleep. USB devices in particular can trigger a wake from sleep.

Turn off safe sleep Try disabling safe sleep as described in this article and check for persistence of the issue.

Previous coverage:

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    Add a Comment (Log in or register) (9 Comments)
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    by kmf@fischer.org.za January 12, 2007 6:33 AM PST
    I had similar issues but the are gone after I had my Battery Replaced.
    Reply to this comment
    by dkauper January 12, 2007 8:18 AM PST
    I seem to have a related problem with my 2.1 Ghz MacBook Pro Core Duo. It sleeps properly and when the battery runs down it drops into Safe Sleep mode. However, when power is applied, even after waiting a considerable time for the battery to build up a minimal charge, the machine will not resume from Safe Sleep. When I press the power button, the computer reboots but not from its saved image...
    Reply to this comment
    by MacFixItUser January 12, 2007 10:24 AM PST
    <p>One thing to try is disabling wake-when-unlatched. Some portables think they've been unlatched even if they haven't (e.g. after they get jostled). I've done this for mine just to be on the safe side. After doing this all you have to do is press a key to wake it up.

    <p>I learned this from a <a href="http://db.tidbits.com/article/8702">tidbits article</a> by Genn Fleishman (which includes a recipe)
    Reply to this comment
    by GeorgesBeaudoin January 12, 2007 10:24 AM PST
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by null</i></div></class><br />
    This has happened when I did put the MBPro in the bag and the fan had not stopped yet. Now I wait for the fan to have stopped even while in sleep mode, as shown by the beeping light (SafeSleep disabled). Never happened again. I supposed that the MB tries to cool down the unit after going to sleep with the lid closed, and if in a bag, just is not able to cool it down.
    Reply to this comment
    by Lou Zer January 12, 2007 12:53 PM PST
    Is there any way to fix OS X so that it doesn't keep waking the computer because you plug in or unplug a USB device? I am always annoyed when I put my computer to sleep, turn off the monitor, and then watch the computer come back to life. Or, worse, just plug in an iPod so I can get it to charge somewhat (never have these problems with the ipod through firewire, just USB).

    Perhaps Apple could fix this for Leopard, if they aren't too busy spending time working on software for phones, set-top boxes, iPods, etc, etc, etc.
    Reply to this comment
    by Rick Auricchio January 12, 2007 12:53 PM PST
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by Lou Zer</i></div></class><br />
    When the system is asleep, there is probably no power being sent from the USB connectors. When you plug in something, they have to wake to power the device. (Many devices need the power, and would not work properly otherwise.)

    So if you want to charge an iPod, you'll need the system awake to do so.
    Reply to this comment
    by bergerda January 14, 2007 2:55 PM PST
    Same issue with my 15" 2.16GHz Core Duo MacBook Pro - it wakes up in the bag. Apple Store Genius Bar played around with PRAM to no avail. Computech changed the logic board, equally to no avail. Duplicating the conditions when this problem occurs is hard for technicians because, in my case, the sleep disorder occurs when the MacBook is in my Brenthaven bag, being transported - either hand carried or from the motion of being in the trunk of my car.

    It makes no difference whether I manually put the MacBook to sleep, or close the lid. I plan on disabling the lidawake function, but that really isn't the answer. Apple can and should find the answer to this - my G4 Powerbooks do not suffer from this problem at all. It is going to take more complaints before Apple will solve this. My feeling is that it is something to do with the very tight fit of the lid to the case. That probably means a recall and replacement, something Apple will not want to do unless enough people complain.
    Reply to this comment
    by fgphoto January 15, 2007 6:38 AM PST
    I had the same problem with my 17" MB Pro. It is a problem with the hardware in the bezel where the little hooks come down and connect to keep the lid closed. The circuit in the lid that tells the computer when it has been opened (so the computer wakes back up) is most likely faulty.
    Eventually with mine, if I even touched the top of the screen when it was closed or started to move the laptop, it would wake up immediately. When I first bought the laptop it would only do it on occasion but the problem got progressively worse.
    The solution is to send it in to Apple, they will replace the entire bezel and top cover that surrounds the screen and the hardware inside and the problem will go away. I have not had one false wakeup since sending it in... good luck!
    Reply to this comment
    by drmoseley January 15, 2007 5:18 PM PST
    Same issue with 15" macbook pro 2.16GHz ... drains battery while asleep with flashing pulse and plugged in...reset battery by taking out and holding power button for 10 seconds, return battery and start with opt-apple-p-r resetting PRAM but still will sometimes get stuck in sleep and have to reboot rather than awaken.

    I have a case number with Apple on this issue.
    Reply to this comment
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