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October 17, 2007 10:35 AM PDT

Freezes when switching network locations/ports: Parallels to blame?

by CNET staff

We previously reported repeated system freezes in Mac OS X when switching network locations. Locations are sets of network preferences that can be toggled on the fly, frequently used by portable Mac users when accessing different services in different physical locations, or by users who routinely switch between wired and wireless networks (if one network requires a manually entered IP address, for instance).

We also noted some fixes, including eliminating all network locations and rely on DHCP connectivity (obviously a less-than-ideal solution), re-ordering ports, and clearing caches.

It now appears that virtualization software -- specifically Parallels -- may be implicated in some of these freezes.

This report from MacFixIt reader Steve has been echoed by others:

"When I had the problem of crashes when switching network locations, I found the source of the problem to be Parallels Desktop. When running at least a Windows VM in Parallels, if I switched network locations Parallels would go crazy (as verified in Activity Monitor) and eat up the cpu, either slowing the computer down drastically, or, and often, bringing my Macbook effectively to a halt, requiring a forced reboot. The problem was repeatable. When I didn't run a VM in Parallels there was no problem. The application could be running - the problem only occurred when actually running a VM in Parallels. I switched to VMWare Fusion and have not had the problem with it (nor any other problems with it.)"

The obvious, temporary fix is to exit Parallels before switching network locations or ports.

Feedback? Late-breakers@macfixit.com.

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    Add a Comment (Log in or register) (3 Comments)
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    by mraxton_dotmac October 17, 2007 1:56 PM PDT
    This is quite an old problem. I had this problem on my old PowerBook and now have it on my MacBook Pro. Easiest way to deal with the problem is only have things switched on when you really need them. That means only having one location - automatic. Switch off the ParrallelsHost-Guest and NAT ports. If you don't use airport all the time switch that off as well. You can also get freezes/ crashes if you have a share folder with another Mac and you forget to dismount it before closing the lid or just pulling out the ethernet connection/ switching off airport. The problem is worse under Intel and PPC.
    Reply to this comment
    by seddison October 17, 2007 1:56 PM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by mraxton_dotmac</i></div></class><br />
    A couple of things here :-
    1. Parallels has a setting to use the default network adapter or specify en0 , en1 etc explicitly. When you change locations you also change the default adapter in parallels. Either specify explicit or disconnect the virtual adapater first
    2. osx uses RIP which I think takes 30 secs to update. Make sure there are no active network tasks happening because network stuff (technical term) is a kernel level process.
    Reply to this comment
    by speechpoet October 17, 2007 4:38 PM PDT
    You can also check out <a href="http://discussions.apple.com/thread.jspa?threadID=1086078&tstart=0">the discussion on Apple's support forum</a>. Unfortunately, it's not just folks using virtualization software who are experiencing this behaviour.
    Reply to this comment
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