MacBook, MacBook Pro update 1.1 doesn't fix first-letter-missing syndrome
Contrary to our report earlier in the week, it appears that MacBook/Pro Software Update 1.1 does not fix an issue where the first letter typed after a period of inactivity is missing (exemplified in an Apple Discussions thread titled "ELP! - first letter always missing!"), though it does resolve a general issue where the keyboard suddenly becomes unresponsive.
Unfortunately, this particular issue (missing first letter) might be hardware related. Several users have reported that the problem does not manifest with external keyboards, and that replacement keyboards from Apple do not exhibit the issue.
Apple is still responding to customer inquiries with an indication that this is a known issue.
Feedback? Late-breakers@macfixit.com.
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Unfortunately, the Apple thread mentioned above: "ELP! - first letter always missing!") has been locked.
There is another more recent thread on this:
http://discussions.apple.com/thread.jspa?threadID=1228142&start=25&tstart=0
Please post your comments there.
Locking & deletion of threads is a primary reason why Apple Discussions isn't so useful as a troubleshooting site. I understand Apple can't allow unrestricted Mac / Apple / iPod bashing in their forums, but it seems too often they expunge threads in which people are legitimately troubleshooting issues. The thread never reaches a conclusion because it gets locked prematurely or removed.
The more often Apple restricts our communication, the less likely we are to utilize their Forums. Instead, we'll discuss Apple matters elsewhere.
I seldom visit Apple Discussions anymore because I know the information is slanted via deletion or locking. Maybe if we all stop posting there Apple will take the hint... or maybe not. Anyway, there are more efficient ways to discuss Mac problems than at Apple Discussions. I find spending an hour typing in a question, only to have it expunged, is hardly a good use of my time.
;(
Even after having applied the firmware update, I still have this problem on my MacBook Pro Core 2 Duo.
Christophe
- by jdrake777 December 27, 2007 2:34 PM PST
- We had been experiencing the missing first letter a while back on our G4 800 MHz iMac, and yes it fit the bill of only happening after long inactivity, we never shut 'em down as we're running several BOINC processes. To the best of our recollection the problem went away somewhere around 10.4.x may have been just a coincidence but in any case we did not do anything else i.e. no hardware changes though we did keep everything else current update wise. On second thought we did add an extra 256 meg memory stick but nothing else. I have seen indications that this particular series of iMacs had quite a bit in common with the Mac portables, go figure.
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