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January 23, 2008 9:00 AM PST

Office 2008: Serious ownership, font problems

by CNET staff

Wednesday, January 23rd

Incorrect user ownership Joel Bruner reports that the Microsoft Office 2008 package incorrectly sets the owner of several files it installs to user ID 502. In a nutshell, this means that whatever user is assigned this user ID (502) will have full read/write access to the following directories:

  • /Library/Automator/ (if it doesn?t exist already)
  • /Library/Fonts/Microsoft
  • /Library/Application Support/Microsoft
  • /Applications/Microsoft Office 2008

By default, the first administrator on a Mac OS X is assigned user ID 501. The way the Office installer works, even if the administrator installs the program, user ID 502 will own the aforementioned directories. This applies even if User ID 502 doesn't yet exist. As soon as an account with that ID is created, it will have read/write access to the directories.

As noted by Joel Bruner, even an uninstallation of Office won't resolve this issue:

"'But, there's an Uninstaller!', you say? Yes there is and it does a lovely job of moving the Microsoft Office 2008 folder to the Trash, but it kinda misses the Application Support folder, the fonts folder (and moving the disabled fonts back), and all 97 automator actions... tsk tsk. Still, it was free!"

This is a significant security issue, to which we expect Microsoft will soon respond.

Serious font rendering problems Office 2008 applications may exhibit some significant font display issues. MacFixit reader Daniel Crowley reports that when opening a document containing font in the typeface Tahoma, letters were incorrectly drawn (specifically, a "C" turned into an "A"). He sent in a screenshot of the same document opened in Word 2008, Pages 3 (Demo) and in Leopard's QuickLook:

Daniel writes:

"The initial letter C of the work Consultant is rendered in Word 2008 as "A". Clicking on the work changes the letter rendered and scrolling off screen changes it too.  This problem occurs even after a restart of the machine (iMac 7.1) and after opening and closing Word 2008.  Following installation, there was widespread font corruption in a number of non-Microsoft applications (eg Safari 3.0).  This resolved after a machine restart. This a very serious problem since Word may display mission critical text such as codes, passwords or serial numbers incorrectly.  Ordinary text might be figured by the context."

We previously reported that font or font cache corruption could cause problems launching Office 2008 applications. In those cases, running the tool Font Doctor proved effective for some users; it may in this case as well.

Entourage rules ignored Some users are reporting that Entourage 2008 ignores old rules carried over from Entourage 2004. Danny writes:

"Entourage does not follow any of the rules it imported from office 2004.  I have gone in to edit and re-save these rules, it still ignores them.  Have not yet tried deleting them all and recreating them."

Feedback? Late-breakers@macfixit.com.

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    Add a Comment (Log in or register) (6 Comments)
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    by datkinso_v2 January 23, 2008 11:07 AM PST
    Does running Disk Utility:Repair Disk Permissions fix the problem?
    Reply to this comment
    by ajbgmex January 23, 2008 11:07 AM PST
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by datkinso_v2</i></div></class><br />
    Disk Utility doesn?t see any permission problems at all.
    Reply to this comment
    by Help Us All January 23, 2008 4:34 PM PST
    Using Entourage 2004 Rules with Entourage 2008 can have disasterous consequences; like erratically "deleting" incoming email messages. I say "deleting", but actually affected messages do not end up in "Deleted Items" folder, nor anywhere else that I looked. This was in the last beta version, for which Microsoft has closed beta feedback site.

    Can you imagine seeing the Entourage new email thubnail preview without a cooresponding message in your inbox. Then trying to explain to colleagues, vendors, etc. why you haven't responded to their email? You start to hallucinate and pay closer attention to every little Widget, javaScript popup or animated GIF thinking you might miss an incoming email.

    I have not seen this scary issue recur, since deleting any/all Rules (I did have 8-10, but Entourage 2004 seemed not to care).

    Good luck to you all.
    Reply to this comment
    by dbstevens January 24, 2008 10:13 AM PST
    You know, years ago I jokingly said that the abundant Microsoft security problems were likely as not an surreptitious effort on the part of Microsoft to set things up so that they could take control of millions of computers at some point.

    Nowadays I'm not so sure it's a joke!
    Reply to this comment
    by kev72 January 24, 2008 11:43 AM PST
    When my rules (they all involve moving incoming messages) did not work properly, I checked the Rules list and found that my rules were still there. I edited each one and re-chose the folders to which I wanted messages moved (even though it looked like they were correct). That fixed my problem.
    Reply to this comment
    by mvolder January 26, 2008 2:16 PM PST
    Here's a fix:<br><a href="http://www.geeksrus.com/2008/01/22/office-2008-sets-user-id-to-502/">http://www.geeksrus.com/2008/01/22/office-2008-sets-user-id-to-502/</a>
    Reply to this comment
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