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Apple TV 2.0: More fixes for problems updating
[Friday, February 15th]
Fixes for problems updating We continue to receive reports of problems installing the 2.0 update, including messages indicating that the update failed, or a restart into the 1.x software.
If you are experiencing these problems, you may want to try performing a factory restore on the Apple TV then re-attempting installation of the update. Note that this will erase all media on the drive.
Other users have reported that simply powering the unit off then back on prior to the update allowed a smooth process. MacFixIt reader Bob writes:
"If you're like most of AppleTV users, you leave the device on 24/7. In my case, I found out that if you unplug the unit for a few seconds and restart (a cold boot) before you do the upgrade, it goes more smoothly."
Unauthorized upgrades might cause problems Meanwhile, we've received reports indicating that unauthorized upgrades, such as the one that replaces the original Apple TV's 80GB hard drive with a 160GB drive may cause problems for the update.
MacFixIt reader Gary Dickey writes:
"I have 2 original Apple TV's. I have tried to download and install the update on both about ten times oover the last few days. After the install it always returns to the original version, which in my iTunes say 1.0 The thing that is different with mine, is I found a tutorial to change the original 80 gig HD to a 160 HD. They both have worked fine. But the 2.0 update does not install."
AirTunes weirdness Users are also reporting difficulty with the newly added AirTunes streaming capabilities.
"We just installed the Take 2 update and we're having a very weird issue when using the Apple TV as an Airtunes speaker. We select the device in iTunes, start playing a song, and the song info on the Apple TV is completely wrong. It says:
- Untitled
- Unknown Artist
- Unknown Album
"The timer stays at 0:00:00 / 1:00:00 while playing and the progress bar doesn't move."
Feedback? Late-breakers@macfixit.com.
Previous coverage:
- Apple TV 2.0: Problems installing; sync issues; TV shows won't play; more
- Apple TV software update "Take2" now available; bugs and fixes
Just so someone says it...
I had the same problem with my Apple TV with an upgraded drive. I used the command line method, and I had some problems with the order of the partitions: it was not exactly the same as it was before the upgrade. This did not prevent the Apple TV from functioning properly, but it did prevent the update 2.0 from being installed.
My solution was to follow the steps of the upgrade to the harddrive once more. This time I used iPartition to make sure the order and names of the partitions were exactly as they were before the upgrade. After doing this I was able to install the update with no problems. I hope this helps!
J.
My AppleTV is running a 160GB upgrade drive, and the 2.0 update ran smoothly. I suspect that there may be a problem with the BRAND of hard drive that you used to upgrade. In my case, I installed a Hitachi Travelstar 5400rpm 160GB.
Hopefully, you saved the original drive - you can reinstall, run the 2.0 update, then should be able to transfer the boot image over to your new drive.
The original hard drive was 40GB, btw.
No update problems here on my 40GB model. There has been a great deal of sluggishness, however. Click up and down content lists (not the menu navigation) is very slow and hangs occasionally and then catches up. It seems the issue may be finding - or building - those thumbnail images associated with a title. Clips with embedded thumbnails seem to work a little better. It doesn't matter if it's a TV, Movie or Podcast listing. Nor does it matter if the clip is local or on a remote machine.
- by altonchr February 20, 2008 6:55 PM PST
- No update problems here on my 40GB model. There has been a great deal of sluggishness, however. Click up and down content lists (not the menu navigation) is very slow and hangs occasionally and then catches up. It seems the issue may be finding - or building - those thumbnail images associated with a title. Clips with embedded thumbnails seem to work a little better. It doesn't matter if it's a TV, Movie or Podcast listing. Nor does it matter if the clip is local or on a remote machine.
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