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iTunes 7.6.1: Apple TV problems; missing library
[Friday, February 22nd]
Apple TV problems Users are reporting a series of issues with Apple TV after updating to iTunes 7.6.1, namely:
- The Apple TV does not appear in the iTunes device list
- Movies and other media stored on Macs cannot be played on the Apple TV, with the error messages "There are no movies on your AppleTV. Set up a connection [...]" or "The selected video cannot be played. The format was not recognized." appearing
If you are experiencing a similar issue, please let us know.
Missing library If you find that all of your music and other media is missing after the update to iTunes 7.6.1, try quitting the program then launching it again while holding the Shift key -- this will allow you to select the desired iTunes library. Look in ~/Music/ (in your user home directory) for folders that begin with "iTunes." Your old library may have been inadvertently renamed.
Poor MP3 playback Some users have reported that the audio quality of certain MP3 files is lackluster after the update to iTunes 7.6.1. If you are experiencing a similar issue, please let us know.
Podcasts won't play We've received reports of problems playing podcasts under iTunes 7.6.1. One reader writes:
"I had a problem with itunes until 7.6.1. Now whenever I try playing a podcast it's spinning wheel of death time. Only out is killing the computer by turning off the power."
Feedback? Late-breakers@macfixit.com.
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p.s.
I unplugged the device for about a minute and still have the same problem. Same goes for quitting iTunes and reopening it.
p.s.s.
I'm also getting a window that reads, "The selected video cannot be played. The format was not recognized". This even pops up on all my purchases through iTunes also. Grrrrrrrrrrrrr. And now, I get one that reads, "Apple TV is not responding. Check that any firewall software is running on this computer has been set to allow communication port 3689."
Espon places a program that launches on startup that continually scans for your scanner, and it seems it's been screwed up by the update (or could have just happened simultaneously.)
You find it by going to systems preferences (apple in the menu), check on accounts, and then startup items. You'll see it in there, remove it and you should be able to get rid of your problem. However, as this is the program that scans for the scanner being turned on and launching the scanning program automatically, you will have to go into applications and launch maunally either epson scan or epson scanner monitor when you want to scan.
If you like the automatic feature and want it back, you can try reinstalling the espon scanner software or see if there's an update on their website. That will place the scanner monitor back into your startup settings under accounts under system prefereces.
There is a chance that the update screwed it up somehow.
Hope this helps.
Mac OS X 10.5.2
Apple TV 2.0
Very annoying
any tips?
thanks!
good luck everyone. i tried everything i know and nothing works.
- by pamtidteach April 22, 2008 5:50 AM PDT
- Ok, I fixed mine this morning, and it proved to be a very easy fix. I moved the itunes .xml to my desktop and renamed it 1iTunes Music Library.XML. I then opened the new version of itunes and imported the .xml from the desktop. Poof all my music is there. I do have to re-make my play lists which is a bit of a pain, but the music is all back in itunes where it belongs.
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