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February 27, 2008 12:26 PM PST

Mac OS X 10.5.2 Special Report: Startup stalls or fails

by CNET staff
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As with any incremental Mac OS X update, a number of users are experiencing an inability to properly startup after applying Mac OS X 10.5.2. Our tutorial on startup failure provides some insight. Fixes that are proving effective:

  • Startup in Safe mode: Hold the shift key while rebooting your Mac, then just restart normally.
  • Reset NVRAM/PRAM: Shut down your Mac, then start it back up while immediately holding the following keys: Command, Option, P and R. Hold the keys down until the computer restarts and you hear the startup sound for the third time.
  • Check for problematic login/startup items: Startup in safe mode (hold the "Shift" key while you startup). Next, go to the Accounts pane of System Preferences and click the "Login items" tab. Select all the login items and click Remove, then restart. Also, check the /Library/StartupItems and /System/Library/StartupItems folders and remove any third-party items.
  • Look for problematic kernel extensions: Boot in Safe mode, and look in the folder /System/Library/Extensions for any third-party kernel extensions (files that end in .kext). Remove the kernel extensions and check for persistence of the issue.
  • See the tutorial for more

One MacFixIt reader writes:

"No booting, but after resetting PRAM/NVRAM iMac booted all right."

Index:

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    Add a Comment (Log in or register)
    by waring April 13, 2008 5:32 AM PDT
    I have a G4 PB. Upgraded to Leopard. No problems.

    Applied all of the Apple updates. No problems.

    Upgraded Stuffit Deluxe from 10 to 12.1. No problems

    Upgraded McaLinkplus from 15 to 16. No problems.

    Upgraded Internet Cleanup (Smith Micro/Allume) from 3 to 5.

    Now the PB boots to a white screen with an Apple logo that changes to a circle with a diagonal bar through it. Apple tech support told me that meant the PB was looking for a networked system to boot from and was not seeing the internal system. I was told and have been able to boot the PB by holding down the option key at startup and manually forcing bootup from the PB's drive.

    I removed Internet cleanup and repaired permissions and repaired the drive from the Leopard DVD. The problem persists.

    What next suggestions appreciated.

    Waring
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