Office 2008 12.1.2, Office 2004 11.5.1 released; problems installing
Microsoft has released Office Office 2008 12.1.2 and Office 2004 11.5.1.
Office 2008 12.1.2 includes the following general enhancements:
- Security is improved This update fixes vulnerabilities in Office 2008 that an attacker can use to overwrite the contents of your computer's memory with malicious code. For more information, see the security bulletin that is listed earlier in this document.
- AppleScript reliability is improved This update fixes an issue that prevents Office 2008 applications from running AppleScript scripts from the Script menu until after you restart the Office 2008 application.
Office 2004 11.5.1 includes the following general enhancements:
- Security is improved This update fixes vulnerabilities in Office 2004 that an attacker can use to overwrite the contents of your computer's memory with malicious code. For more information, see the security bulletin that is listed in the "Introduction" section.
Application-specific enhancements are listed here. The only enhancement: the Japanese postal code dictionary is updated in Entourage 2004.
Problems installing Some MacFixIt readers are reporting issues installing Office 2008 12.1.2.
MacFixIt reader Ross Barkman writes:
"I updated my Office 2004 installation to 11.5.1 (I only use it when I need VBA), then tried up update Office 2008 to 12.1.2. The Office 2008 12.1.2 Update installer claims "You cannot install Office 2008 12.1.2 Update on this volume. A Version of the software required to install this update was not found on this volume". However, Office 2008 12.1.1 is there and functioning normally."
Note that Microsoft Office 2008 Service Pack 1 (12.1) and the 12.1.1 update must be installed before 12.1.2 can be applied.
The first, and simplest potential fix to try in the case of a failed 12.1.2 installation: manually download the standalone update then drag the update installer from the disk image to the desktop.
Failing that, move on to this more tedious procedure:
- Quit all Microsoft applications
- Drag the Microsoft Office 2008 folder to the Trash and empty the trash
- Reinstall Office 2008 from your original installation media.
- Apply Service Pack 1
- Restart
- Apply the 12.1.1 updater with no applications running
- Apply the 12.1.2 updater with no applications running.



I don't have this problem with any other apps. Why is it that Office 2008 is the only one of 100+ applications on my Mac that can't update itself?
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Richard Drdul
Vancouver, BC
Although I have a functioning, registered version of Office 2008 12.1.1 installed in the default location and I've not moved any folders/files, the 12.1.2 Updater says that "You cannot install Office 2008 12.1.2 Update on this volume. A version of the software required to install this update was not found on this volume.".
Why can't Microsoft produce reliable updaters?
What worked for me was restoring a Time Machine backup of Office 2008 from just after the 12.1.1 update had been successfully installed.
Some posts I read have pinned the installation failure to the delocalizing of a single tiny app buried in the Office folder. If so, I'm guessing the 12.1.1 update had some sort of "first aid" subroutine that fixed this file. And then it got left out of the 12.1.2 update.
Anyhow, I had tried everything else short of the total trash-restore-update. And using the Time Machine restoration was much quicker and easier.
I absolutely give up. I have now spent more than 5 hours going through the whole uninstall, fix permissions, reinstall dance and am still unable to install the 12.1.1 update (so have never gotten to 12.1.2) on my 2.33 GHz MacBook Pro 15" running 10.5.4.
I have NEVER TOUCHED anything in the Office folder. It is located in the default "applications" directory. Indeed, it fails to "find" the old version immediately after a clean install with none of the Office apps ever launched. I am using the English installers. Everything is being done after starting with no applications running. I've tried using the "remove Office" app, and then manually finding and trashing all Microsoft preferences and application support files. I am able to install the 12.0.1 patch but can't progress further with or without it installed.
Failing all this, I've searched around and found all sorts of other tips - like dragging the installer app from the disk image to the Applications folder, even editing one of the files in the installer package with TextEdit, but still nothing works.
Obviously lots of folks are having problems with this, but I seem to be the only one where a clean reinstall and these other workarounds haven't done the trick. Any ideas?
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I sup[pose I am stoopid too, since I paid money for the software.
I think the startup times for Word and Excel are much shorter.
The first time after the update, Word took about 20 sec to launch to a blank page. The second time I started Word, it only took 5 sec.
For Excel, it was about 45 sec the first time, and 5 sec the second.
That's a great improvement, if it holds up over sleeps, restarts, etc.
The Office 12.1.2 update actually requires that you apply the Office 12.1.1 update (which came after the 12.1.0 -SP1 update).
I have contactted MacFixIt to ask them to correct the headline note.
Best regards,
Alejandro Ramirez
Microsoft Mac BU
* **However, I found the following post on another site this morning with a suggested solution.
The post states: "I had the same problem installing office: "No version of the software found on volume". This is what I did:
-- Download the update from MS
--Right click on the update file and click "Show Package Contents"
--Navigate to Contents -> Resources
--You need to modify the script: package_updatable. Remove these lines using Text Edit:
if not found_valid_version:
sys.exit(48)
--Save then close. Now it will update.
Don't you LOVE MS?"
I tried this "modify the script" suggestion and IT WORKED!!!
I am now updated to 12.1.2
Tried that, still no dice. Also tried a similar suggestion to change the "FALSE" to "TRUE" and then delete the lines up to the point where you suggest deleting, but same effect throughout - still get the red volume.
About six hours into trying to figure this out, I'm a man on a mission now. Thanks, MS.
Interesting that it didn't work for you... The net effect of making this edit removed the red (!) from all seven drives attached to my computer. I'm not sure what would have happened had I tried to update one of the volumes without office installed...
It's great to hear that it works for others, really. I have no idea why it hasn't for me - I'm fairly sure I'm following the steps correctly.
I'm beginning to think Bill is spending his retirement jabbing pins in a little voodoo doll of me and me alone...
Thanks a bunch. Your solution worked great and the result is noticeable. You save me a whole lot of aggravation and time. And it's not like you can skip this update and pick up a combo update. MS updates for Mac seem to be sequential. Now Word launches 2 sec; Excel 1.5 secs; PPT 2secs. It still can't match Word 2007 on Boot camp (Vista) 0.5 sec. (iMac 2.8 4GB). Regards.
When I right click the .dmg file, I do NOT get the "Show Package Contents" option that is needed to edit this file..what am I doing wrong?
thank you very much!
Drag the installer to the desktop first. Then, open the package on the desktop rather than trying to open the one in the DMG.
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Richard Drdul
Vancouver, BC
Thank you VERY MUCH, sideman7! Editing package_updatable to remove those two offending lines near the end of the script did the trick. Interestingly, it only removed the red alert icon from my boot drive (where Office is installed) -- the other three drives still display the icon (not that it mattered).
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Richard Drdul
Vancouver, BC
- by orgtech_2 August 13, 2008 12:07 PM PDT
>This is a reply to a previous comment by sideman7
- Like this Reply to this comment
-
Showing 1 of 2 pages (36 Comments)I don't seem to have the same strings. Take a look.
ast login: Wed Aug 13 21:57:15 on ttys000
Bruces-MacBook-Pro:~ Bruce$ /Users/Bruce/Downloads/Office\ 2008\ 12.1.2\ Update.mpkg/Contents/Resources/package_updatable ; exit;
Traceback (most recent call last):
File "/Users/Bruce/Downloads/Office 2008 12.1.2 Update.mpkg/Contents/Resources/package_updatable", line 35, in <module>
package_path=sys.argv[1]
IndexError: list index out of range
logout
[Process completed]