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September 8, 2008 6:00 AM PDT

iPhone troubleshooting roundup

by CNET staff

App crashing We've extensively covered an issue in which in which some third-party applications crash or do not launch for many iPhone OS 2.0.x users. Previous reports indicated that the issue can be eliminated by reducing the number of applications installed on the iPhone. We also noted a separate fix that involves downgrading to an earlier version of iTunes and another more involved fix. Further investigation reveals that the issue may be solved by simply deleting all applications from the iPhone (via a restore process, if desired), then re-downloading all applications through the iTunes storeon a desktop computer instead of though the AppStore on the iPhone itself. Read More...

Slow backups iPhone backups through iTunes after the OS 2.0.x update are inordinately long for some users, literally taking hours in some cases. We've now received reports indicating that the slow backup issue may be caused by the presence of certain applications. Specifically, several users have reported that removing the application VoiceNote results in faster backups. Read More...

Resources

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  • downgrading to an earlier ...
  • more involved fix
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