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September 29, 2008 6:30 AM PDT

Taking your iPhone overseas

by CNET staff
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Ted Landau

October 2008

Later this week, I'm off for a trip to Japan. I never go anywhere without my iPhone anymore. Japan will be no exception. But I will be taking the phone with some trepidation. Knowing that international charges can be exorbitant, I've spent a good deal of time determining what, if anything, I could do to keep costs to a minimum. To save you from having to do the same legwork, here's what I learned:

Q. What's the executive summary?

A. The cheapest thing you can do, by far, is leave your phone at home. Or treat it as if it were an iPod touch, never connecting to any network except a Wi-Fi one (Wi-Fi usage remains free except for any local charge). Otherwise, using an iPhone in most foreign countries will likely cost you somewhere between a hefty sum and your entire life savings. With some planning and prudence, however, you can make sure your costs stay down near the hefty sum end.

Q. First off, can I even use my iPhone as a phone in other countries?

A. For simplicity, I will assume you are a U.S. resident on a trip overseas. Given that, the answer still depends on the country you are visiting. Japan, for example, only supports 3G networks. So forget using an original iPhone there; at least as a phone. No cellular networked features will be available. AT&T has a Web page that can help you determine the network requirements for your destination; you may also find this other AT&T page helpful.

Q. Assuming I can use the phone, how much does it cost to make or receive a phone call?

A. You'll be using the "roaming" rate. In most cases, the standard rate is $2.29 per minute (or $2.49 on a cruise ship). However, as an iPhone owner, AT&T gives you its discounted "World Traveler" rate of only $1.69 per minute.

Even with the discount, the dollars quickly add up. Get out your calculator. If you take a 10 day vacation, and use your phone only 5 minutes per day, it will set you back $84.50. Use it for an average of 15 minutes a day and you'll be paying $253.50. And that's on top of the normal monthly charges for the iPhone!

Don't even think about having a conversation via text messages: they cost 50 cents per message.

Given all this, I've decided that I will only be making or taking calls in an emergency. If I want to make a reservation for dinner, for example, I'll ask the hotel to do it for me.

Q. What about Internet data services? Is there an extra charge for that?

A. One guess.

You're already paying $30 or more a month for a data plan. But that's pocket change compared to what it will cost you to use Safari or Maps or send email while on an overseas trip. The standard rate is 2 cents per kilobyte. That may not sound like a lot. But get out your calculator again. Suppose you use just 5MB per day on your 10 day trip, or 50MB for your entire trip. That adds up to (you might want to sit down here) $1024. Your read correctly: more than 1000 greenbacks.

Thankfully, there is a cheaper alternative. Much cheaper. You can purchase (before you leave on your trip) one of AT&T's International Data Packages (see this AT&T iPhone page for full details). For example, keeping with our 50MB example, you can get a 50MB Data Global Add-On for just $59.99 per month. It doesn't matter that your trip is less than a month. There's no pro-rated discount. It's $59.99 or nothing. Not surprisingly, there's similarly no refund for unused MBs, if any, at the end of your trip. You also have to remember to call AT&T when you get back, and cancel the plan, or you will be automatically charged for additional months. One more thing: If, after you cancel, you are late-billed for data used during your trip, you'll be billed at the standard rate even though the discount plan was in effect at the time of the usage! I'm not kidding. That's what they told me.

In spite of all of that, the savings are enormous. $1024 vs. $59.99. That's a savings of $964 or 94%. The package rate works out to only 0.12 cents per KB. Even if you go beyond your allotted 50MB, the Data Package still offers a benefit. The overage rate is bumped up to only 0.5 cents per KB. That's 25% of the standard rate. This means that if you used 100MB during your trip, and you had the 50MB package, it would cost you $256 for the 50MB in overage. That's far from cheap, but much less than it would have cost you at the standard rate.

Of course, if you knew for sure that you would be using 100MB during your trip, you'd be better off get the 100MB package for $119.99. The problem is that deciding the best package in advance of your trip is a guessing game. Guess too low and you pay the overage rate for some of your data; guess too high and you waste money on MBs that you never used.

Regardless, if you plan on using data services during your trip, get one of the Data Packages. Getting no plan at all is simply stupid.

This leaves one last question here: If AT&T can charge as little as .12 cents per KB and still apparently make a profit, how can they possibly justify the outrageous standard fee of 2 cents per KB? How can charging over $1000 for transferring 50MB of data begin to make sense? Here's how: It's the same reason that phone companies can charge ridiculous amounts for sending text messages or downloading ringtones. Because they can. It's legal robbery -- taking advantage of those who are unaware of the lurking dangers. But that's another story.

Q. How can I tell how much data I am using?

A. To help you decide which Data Package to purchase, check on your iPhone's data usage while still at home. To do so, go to Setttings > General > Usage. At the bottom is the Cellular Network Data category, showing the amount of Sent and Received data (in MB) since the time of your last reset (as listed at the very bottom of the screen). To set everything back to zero, tap the Reset Statistics button. You can now track how much data per day you are using.

Bear in mind that you may be accessing Wi-Fi a greater percentage of the time at home than you will on your trip. If so, the estimate may not be as accurate as you would want. Remember, Wi-Fi usage does not affect the Cellular Data Network Data stats.

Tap Reset Statistics again when you arrive at your destination. You can now check the Usage stats to see if and when you start approaching the limits of your Data Package.

The iPhone's Usage screen.

Q. What else can I do to keep costs down while on my trip?

A. There are several things you can do:

For starters, as already implied, use Wi-Fi as often as possible, rather than the 3G network. That may not be an option if you need Internet access and no Wi-Fi connection can be found. But if it's possible to delay your task until you have Wi-Fi access, do so.

Go to Settings > General > Network. Make sure Data Roaming is OFF. This will prevent your iPhone from accessing any cellular network data services, even automatically when you might be unaware of it, if a roaming surcharge would be applied. From this same screen, you can additionally turn off "Enable 3G." In countries such as Japan, this effectively prevents you from making or receiving any phone calls.

At the most extreme, but simpler to do, you can enable the iPhone's Airplane Mode, essentially turning your iPhone into an iPod and game machine.

If you intend to leave all of the above options enabled, at least disable Push and set Fetch to Manually. Do this by going to Settings > Fetch New Data. Also turn off Location Services at Settings > General. These changes can reduce usage at least a bit. Remember, you are free to reverse any of these settings whenever you want the access back temporarily.

Q. What about charging my iPhone? Do I need to buy an adapter or something?

A. Possibly not. Here's one place where you could save a bit of money.

The iPhone's power adapter is designed for international use. It's 100-240v and 50-60 Hz. These ranges include almost every possible combination you might confront in different countries. So there should be no need for any sort of converter.

However, you may still need to buy an adapter (such as Apple's somewhat pricey World Travel Adapter Kit) to accommodate the varying plug designs in different countries. Japan is one exception. It uses the same type of 2-prong plug as here in the United States. So no adapter is needed. A minor financial victory for me, as I prepare for my trip. See you when I get back.

To get Ted's latest book, Take Control of Your iPhone, click the link. To send comments regarding this column directly to Ted, click here. [Note the new email address. The old address, as listed in prior columns, is no longer active.]

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    by achbedm September 29, 2008 6:59 AM PDT

    One thing to note on the International Data Roaming plans. According to the AT&T rep I talked to, it may take some time (up to 3 months) for the roaming to actually be billed. If the roaming plan is not active on the month that the roaming finally makes it to your bill, you will be charged the higher rate. This is true even if you had the Roaming Plan active during your trip.

    What this means is that to be safe, you should have them activate the plan just before you leave, and turn it off after you see the charges come through on your bill. For a weekend in Canada, this was 2 months for me.

    Also, there are (as of Sept 1) two different plans. The first is the one you mentioned, 50MB for $59.99US/month. The second is a bit smaller, 20MB for $24.99US/month. That makes short hops a bit cheaper. I'm not sure about the overage charges on the smaller one tho - I did not see that information anywhere.

    One last thing. Those of you lucky/unlucky enough to live by the US/Canada and US/Mexico border have probably felt this already - you can be up to 5-10 miles from the border and still have your signal picked up by a tower on the other side of the border. This means that you never pass through customs, but still get billed as such.

    Good luck to anyone else who is trying to navigate the lower bowels of AT&T's billing practices!

    Reply to this comment
    by jeffe01 September 29, 2008 6:59 AM PDT
    >
    This is a reply to a previous comment by achbedm


    I spend probably half the year in the US, and half in Australia. A data roaming plan might be cheaper for me than even local Aussie rates, but only if kept within the limits. What I want is to use it there like I do here, unlimited for a monthly fee. What they should do is allow the selected carriers in each country their due, but allow the phone to have a different authorized carrier when in another country for an extended period. That takes away ATT's international roaming charges (I would guess a small percentage of the total), but sells more phones and plans, since more of us who travel frequently would get a phone rather than having to buy two, one for each country. (By the way, Ted, that would be the cheapest way to go for frequent travelers to exclusive countries. One shot of extra iPhone purchase, then a regular, cheaper in-country plan wherever you may be.)
    Reply to this comment
    by Elmo151 September 29, 2008 10:05 AM PDT
    I'm writing this from switzerland. after 10 days I've managed to hit 55mb. I bought the att 50mb plan but it looks like I will break the bank.

    another tip: turn off the phone at night. an att international specialist (very knowledgeable) told me about it.
    Reply to this comment
    by renoir September 29, 2008 10:05 AM PDT
    >
    This is a reply to a previous comment by Elmo151


    When traveling overseas, I purchased an international data plan that was supposed to protect me from high charges.

    The ATT international data plan cost $24.99 for 20 MB and $59.99/month for 50 MB data transfer. These plans are pro rated, so if you cancel after only using part of the plan they refund the balance. Without the plan data is $19 per Megabyte.

    I purchased the 20 Meg plan and found huge data roaming charges in some areas, as well as a charge for each call my phone received while in those countries. I haver answered the phone calls but ATT billed $1.29 for 1 minute usage for each call!

    I got out of these charges however
    http://www.netpaths.net/blog/how-to-reverse-att-wireless-international-roaming-charges/
    Reply to this comment
    by hamarkus September 29, 2008 11:26 AM PDT
    Solution A:
    Treat your iPhone like an iPod touch, take your old GSM phone with you and buy a local PrePaid SIM card for 20 bucks. Optionally forward your normal number to that PrePaid card.

    Solution B:
    Fly to Belgium or Hong Kong first and get a second unlocked iPhone. Then get a local PrePaid SIM card, optionally a SIM with a data component.
    Reply to this comment
    by godsfault September 29, 2008 11:26 AM PDT
    >
    This is a reply to a previous comment by hamarkus


    Thanx for the tips. But:

    For the time being these cellular companies have us by the short and curlies. (Come to think of it, they?re not the only ones when you consider oil, banking, pharmaceuticals, and all the other under-regulated businesses feasting on us.)

    So government regulation is bad and laissez-faire capitalism is good, huh? Well, when you?re a member of the top 2%, sure, it?s all good.

    Or, maybe some of you think competition and the ?free? market economy will right these usurious rates and outlandish prices. (Hey buddy, ya wanna buy this bunch of cut-rate mortgages I got here in the trunk of my car?)

    I wonder how low this economy has to go before the capitalists among you will even begin to think you?re being eaten alive by the parasites we call CEO?s and upper management.

    In my opinion, I think this present scavenger economy had its jumping off point in the ?greed is good? decade of the eighties. Yes fellow Republicans, I?m talkin? ?bout the Regan era. Remember when our hero told us: ?government is not the solution to the problem; government is the problem.? To quote Hemingway: ?isn?t it pretty to think so.?

    Isn?t it pretty, or, isn?t it great to blame the government for everything that plagues us? So, no effective regulation, no safe-guards, no safety net for us po folks. No, instead we have golden parachutes and bail-outs for all those po rich folks.

    At present, I can afford A,T, &T?s rates and my mortgage and, even, to fill up my gas tank. Of course, at present, we still have incomes in my family.

    Time for the pendulum to swing the other way folks.
    Reply to this comment
    by whytoi September 29, 2008 11:26 AM PDT
    >
    This is a reply to a previous comment by hamarkus


    You don't need a second phone to use local prepaid. Just get your iPhone unlocked before the trip and stick the local prepaid SIM card into it. Don't forget to divert all calls to your new local number before you do the SIM switch. One more thing, SMS don't typically get forwarded.
    Reply to this comment
    by hamarkus September 29, 2008 11:26 AM PDT
    >>
    This is a reply to a previous comment by whytoi


    AFAIK, at least.
    Reply to this comment
    by macaholic September 29, 2008 4:11 PM PDT
    You forgot to mention VOIP.
    Truphone is a VOIP app for iPhone that works well.
    http://www.truphone.com/
    Reply to this comment
    by mlahm3 September 29, 2008 4:11 PM PDT
    >
    This is a reply to a previous comment by macaholic


    With respect to VoIP, my reading of the ATT service contract at page 5 sub iii - indicates that voice over IP is a prohibited use of the data service. more than a little cheesy and interesting that Apple would provide an App link to a product providing a prohibited use (at least with respect to ATT).

    ---
    M. Lahm
    Reply to this comment
    by macaholic September 29, 2008 4:11 PM PDT
    >>
    This is a reply to a previous comment by mlahm3


    Yes. And this whole article, like many, is written as though every iPhone user lives in the USA.
    Reply to this comment
    by goldmanj September 29, 2008 4:11 PM PDT
    >>
    This is a reply to a previous comment by mlahm3


    I think they point they were making was if you are at a WIFI hotspot, you can bypass the whole cell phone part of it and just use it as an internet phone for free or whatever the cost of the internet access is.
    Reply to this comment
    by fingold September 30, 2008 9:56 AM PDT
    ?However, as an iPhone owner, AT&T gives you its discounted ?World Traveler? rate of only $1.69 per minute.?

    I have always been charged a monthly fee for this plan. Am I missing something?
    Reply to this comment
    by ktappe September 30, 2008 10:33 AM PDT
    I attempted to do this last month when I traveled to France. I called AT&T in advance and asked to sign up for one month of their international data roaming plan. But I'd only had my iPhone for 3 weeks, buying the 3G when it was released. Because I had not been an AT&T customer for at least 3 months, AT&T wanted me to jump through all kinds of hoops to prove to them I was who I said I was, including faxing them my passport, some utility bills, etc. I ended up refusing, deciding that being treated like that to be granted the "privilege" of paying them more money was more than my stomach could bear.

    (Side note: In retrospect, it was downright unsafe for me to be faxing this info anyway. Fax is inherently unsecure and I'd have had no way of knowing who might have been tapping the line and/or who was picking up the documents at the other end. AT&T "security" isn't.)

    So upon boarding the plane to France, I took the SIM chip out of my iPhone and my entire time in Europe I used the device only for WiFi. I re-chipped the phone only upon landing back in the states--I did not trust AT&T or anyone else one whit. If any cell network in Europe had "seen" that phone, I'm 100% sure that I'd have been hit with a whopper of a roaming charge even if I'd been online only 5 minutes.

    Now that I read here how roaming bills might be delayed so that they don't coincide with the roaming plan I'd planned to buy, I'm even happier with my decision. It really is a pity that our international-capable iPhone can't be used abroad. But until we have carrier choice so that treatment like this is selected against by a free market, we Americans will be locked into using our phones here and only here.
    Reply to this comment
    by kimestes0103 September 30, 2008 10:33 AM PDT
    >
    This is a reply to a previous comment by ktappe--2008


    How do you remove the sim card on the iphone???
    Reply to this comment
    by msozer July 25, 2009 2:59 AM PDT
    You forgot to mention VOIP.
    Truphone is a VOIP app for iPhone that works well.
    söve e-ticaret isi yalitim söve boya
    Reply to this comment
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