MacBook trackpad update problems

Yesterday, Apple released a firmware update for the glass trackpads on the new MacBook and MacBook Pro computers to "address an issue where trackpad clicks may not be recognized." For most users this update has been a welcome solution the ongoing problem of glass trackpads periodically losing functionality, but some users are having trouble with the update.

Some users are experiencing installation failures, accompanied by the error message 'The Firmware update did not complete. Communication with the device failed."

By now the update should be available both through Apple's Software Update as well as via this link.

Users experiencing problems with the automatic update might try the standalone updater. While the update should technically install without having to restart the computer, users should at least quit all running applications to install the update. Alternatively, we recommended that users download the update and then boot into "Safe" mode by holding the shift key down at startup. When booted into Safe Mode, first run Disk Utility and perform a permissions fix on the boot drive before applying the update.

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