iTunes: Users cannot purchase music; "Not Enough Memory Available" error

There is a small problem affecting some iTunes users in which, upon trying to purchase songs from the iTunes Store, the program reports and error regarding not enough memory available to complete the purchase.

Apple Discussions poster Mike-F writes:

"When trying to buy a track from the iTunes store, I'm getting the message "Could not purchase (track name). There is not enough memory available" I have plenty of space on my hard-drive."

This problem seems to stem from error in the iTunes code interacting with the iTunes servers, as opposed to any corruption in support files; it seems to occur for both Windows and Mac users. To overcome this problem, some users have been trying to clear their systems of various files in fear that they were running out of space. Users should not do this. If computers are running low on hard drive space the system software will issue a warning and the system will exhibit other odd behavior such as generally running slow. Additionally, users have been concerned about available RAM for programs to use, but this problem has cropped up on systems with 4 GB of RAM.

After complaining to Apple support, some users received a response indicating that this this problem resided with iTunes servers. However, despite Apple's claim that the problem was fixed, users are still experiencing problems.

It seems Apple has addressed this issue for iTunes 8 users with the latest iTunes 8.0.2 update, but this might not be an option for users who either do not wish to use iTunes 8, or who cannot upgrade because of system requirements.

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