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January 29, 2009 5:30 AM PST

More iLife '09 related quirks and problems

by CNET staff
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As more and more iLife users upgrade their systems to the new version, various problems are arising with GarageBand and iWeb.

Some users are reporting problems with the built-in lessons, either with the application crashing when opening a lesson, or the lesson files not playing or downloading. When users download lessons in Garageband, they're stored in the /Macintosh HD/Library/Application Support/Garageband/Learn to Play/ folder. In some instances users have been able to play all but one lesson, even after downloading it multiple times. If there is a corruption in the lesson, users should be able to remove it to ensure a fresh copy is being downloaded.

For users with errors during lesson download, this seems to be more of a temporary setback than anything else. Users should click the button that says "click to resume download" to re-queue the lessons, and sooner or later they should begin downloading. It should be expected that Apple may have a few server-related problems when everyone is overloading the servers with download requests.

iWeb Several users are reporting problems with iWeb's options for publishing via FTP. In various scenarios it does not seem to be working, and seems to be caused for some by improperly formatted URLs in the FTP settings, and for others by some server settings.

Format URLs properly Some users have found that text entered into the URL fields in iWeb's FTP settings can stick there, and be added to newly entered text if users partially enter information and return to complete the settings later on. Users have fixed this problem by clicking outside of the settings' text field to take focus off of it, and then click the field again, pressing command-A to select all data, and re-entering the URL information. If users are still having problems, they can try entering variations to the URLs as follows:

  • ftp.example.com
  • ftp.example.com/
  • ftp://ftp.example.com
  • ftp://ftp.example.com/
Likewise, users can add or remove slashes from the directory path, such as the following:
  • directory/path
  • directory/path/
  • /directory/path
  • /directory/path/

The specific requirements for URL formatting may depend on the hosting service's settings and setup, though trying combinations of these may help.

Change server settings to "Linux" Many users with FTP problems are hosting their sites on the popular "GoDaddy" hosting service, and have found that the problems are due to their sites using "Windows" hosting. In these instances, switching their sites to "Linux" hosting has fixed the problem. For other hosting services there may be similar options to have dedicated or virtual hosts, and various operating systems running the sites. Since "Linux" and "Unix" hosts seem to be more compatible with iWeb, users should inquire with their hosting services about these options.

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    Add a Comment (Log in or register) (11 Comments)
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    by SanJoseEd January 29, 2009 3:36 PM PST
    I've got about 10 very small sites maintained on my iDisk / me.com account that were created using iWeb 8.x. Now, when iWeb 9.0 is launched, all those sites along the left margin are in red, indicating that they have not yet been published. I've got a bad feeling about this. Did I miss something during this 09 install?
    Reply to this comment
    by toddsellers January 29, 2009 3:36 PM PST
    >
    This is a reply to a previous comment by SanJoseEd


    For some reason, iWeb 09 had to republish my entire site. No problem on my end. Not sure why it had to republish though.
    Reply to this comment
    by ClickArtist January 29, 2009 3:36 PM PST
    >
    This is a reply to a previous comment by SanJoseEd


    I have just fixed my 09 iLife publishing issues. It was giving me an "unknown error" message when trying to upload changes to my "www.me.com" hosted website.
    I changed the URL forwarding to the new www.me.com/username. (it used to have .mac in it.)
    I dumped the blog from my site.
    Now it publishes easily. All blue files on the left hand side.
    Reply to this comment
    by remyleroy January 30, 2009 12:50 AM PST
    It appears that iLIfe 09 comes with the "old" 7.03 version for iDVD (and iDVD isn't even mentionned on the iLife09 box).

    My guess is that Apple is currently getting rid of iDVD (and more generally with VideoDVD that are a bit old fashionned...)
    Reply to this comment
    by cpno January 30, 2009 10:39 PM PST
    After wading through forums over at Apple, I found the article here. Once I noticed this was a CNET site, I decided to take the advice and ask GoDaddy to change my hosting plan to Linux (actually, I could have done it myself online, but the path is not intuitive). The change only took a few hours to effect (their estimate was a full 24). Voila! The site published on the first try. Alas, now I have the double URL issue as mentioned back over at Apple.
    Reply to this comment
    by roddy_mckay February 1, 2009 8:56 PM PST
    iWeb '09 is a total disappointment to all us whose requests for new features have been totally ignored.
    A quick look at the iWeb '09 user's forum will give you an idea of how successful the FTP is! Even if it works for you, the implementation is irritatingly complicated for those of us who publish to MobileMe and another server.
    The application seems to have been dumbed down rather than made more versatile.
    If you are looking for any new features that are actually useful, don't bother to rush out and buy this as quite a few users are reverting to the '08 version.
    Reply to this comment
    by yazarim February 2, 2009 9:45 AM PST
    I totally agree: iWeb9 is a real disaster. It took about 1 day to re-publish (why?) my pretty big site composed of several sites and created with 8. And I had to stay sitting in front of my Mac, because now you have to publish 1 site after another, and can not do it in one single session, so you have to stay there waiting for 1 site after another getting republished. Disaster. And then I had the crazy idea to publish everything to a folder, to do a check_it_out without going online. Disaster n. 2. Everything changed from MobileMe to Folder, so I had to republish again and again. I repeat: A REAL DISASTER! Seriously thinking about going back to 8, but not sure how to do it
    Reply to this comment
    by obsdrules February 2, 2009 10:18 AM PST
    Some of the problems may be related to symlinks in the path. To upload files/sites to our University web server, where our personal web space resides, we need to use SFTP to the web server itself. (Our files reside on an AFS file server connected to the web/sftp server.)

    What I found is that the typical "shortcut" file paths did not work. I suspect due to their being symlinks, or having symlinks in them.

    The "fix" was to use the full, complete file path.

    Example of "bad" path (iWeb did not like):
    /ahome/myusername/public/www-data

    Example of "good" path (iWeb did like):
    /afs/cc.lehigh.edu/home/myusername/public/www-data
    Reply to this comment
    by obsdrules February 2, 2009 10:18 AM PST
    >
    This is a reply to a previous comment by obsdrules


    Just to be clear, I should add that on our server, /ahome/ is a symlink to /afs/cc.lehigh.edu/home/
    Reply to this comment
    by carragold2020 February 3, 2009 8:00 AM PST
    What gets me is that ftp is a pretty straightforward concept, there are great freeware products (like CyberDuck) that have no problems whatsoever transferring large folder structures to web hosts. Why can't apple get this right.

    At this point I'm stuck with publishing to a local folder, then ftp'ing the folder to my server. It works, but is a pain.
    Reply to this comment
    by orospu123 June 14, 2009 9:28 AM PDT
    pretty big site composed of several sites and created with 8. And I had to stay sitting in front of my Mac, because now you have to publish 1 site after another, and can not do it in one single session, so you have to stay there waiting for 1 site after another getting republished. Disaster. And then I had the crazy idea to publish everything to a folder, to do a check
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