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February 23, 2009 6:00 AM PST

Safari: Gmail, Facebook sessions expire

by CNET staff

Dozens of users have reported an issue in which sessions with various interactive websites, including Gmail, Facebook and others, inexplicably expire under Safari in Mac OS X 10.5.6 despite the persistent presence of an active network connection. Users generally receive the message "Your session has expired," or may notice that, for instance, live chat sessions are no longer operable in the aforementioned and other web apps.

Apple Discussions poster Jonathan Hurshman writes:

"Since I installed 10.5.6, Safari can't maintain its login session with certain websites. Examples are Gmail and Facebook. I can log in, but within a short time (often a minute or less), I am informed (in different terminology depending on the website) that my session has expired. I have used the 'Reset Safari' menu item, but no improvement."

Fixes

Resintall Safari In some cases, reinstalling Safari can resolve this issue. You can download the standalone copy of Safari 3.2.1 here.

Gmail: use old version Using the older version of Gmail (which can be invoked by clicking the appropriate link in the upper-right portion of the page), may prevent this issue.

Use a new build of WebKit A potential workaround for this issue is to install the latest version of the nightly WebKit build, though doing so may eliminate Apple-created security enhancements and possibly introduce other conflicts.

If you are experiencing a similar issue, please let us know.

Resources

  • standalone copy of Safari ...
  • WebKit build
  • let us know
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    Add a Comment (Log in or register) (3 Comments)
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    by Gordon Alley February 23, 2009 9:21 AM PST
    I use both Gmail and Facebook regularly with the latest version of Safari, and don't recall either of them spontaneously terminating a session. I have had credit card and bank sites time out after a reasonable interval and log me off, though.
    Reply to this comment
    by jcb1 February 24, 2009 7:15 PM PST
    I hade the same problem for a couple of days and it turned out to be an issue of cookies.
    Reply to this comment
    by MSchmitt February 24, 2009 8:05 PM PST
    I'm also wondering if this is due to the Webkit bug that wipes out all the cookies.

    One trigger is activating the dashboard when you have a web clipping.

    You can watch it in action:

    1. In Safari, go to Preferences -> Security and click Show Cookies.
    2. Activate Dashboard (with a web clipping).
    3. Watch all the cookies disappear!

    (It is possible it happens only if the web clipping is to a site that uses cookies.)
    Reply to this comment
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