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February 27, 2009 5:30 AM PST

Safari 4: fixing Growl-related crashes; Hotmail workarounds; more

by CNET staff

Other WebKit applications (Mail.app, etc.) crashing; related to Growl Several users have reported an issue in which various WebKit-based applications crash or exhibit other issues after installing the Safari 4 beta. In some cases, tehse issues are caused by the system add-on Growl.

One reader writes:

"I downloaded and installed safari 4 beta on my mac pro os x 10.5.6, restarted as required, mail immediately failed to start at login and could not be restarted. Removed beta, mails works properly."

A developer on the Growl team explains the issue:

"Mail uses WebKit to display messages, and one of the changes in Safari 4's new WebKit is stricter enforcement of which thread you call it on. We call a method named attributedString in Mail; it calls WebKit's method; WebKit's method raises an exception because we (indirectly) called it from a secondary thread. I have already created a fix and proven that it works. I've sent the patches to the other developers for review; if I hear nothing bad about them by tomorrow, I'll put them into the repository as part of 1.1.5."

In the meantime, you can workaround this issue by putting Growl into summary mode. This can be accomplished by entering the following command in the Terminal:

defaults write com.apple.mail GMSummaryMode -int 2

Hotmail inaccessible The issue with Safari 4 and Hotmail is universal. Sure you can look at emails by changing your user agent but try replying to one. I have had any problems with anything else (including Gmail) and I have no addons.

You can resolve some issues with Hotmail by changing the Safari user agent. First enable the Develop menu (if you haven't already) via this process: Launch Safari, then navigate to Preferences>Advanced and choose to show Develop in the menu bar.

Next, login to Hotmail, then go to the Develop menu and choose User Agent>Firefox.

Unforunately, a number of users are still experiencing issues sending mails after switching the user agent.

Text entry problems Some users have reported problems entering text in specific forms or javascript-powered Web apps after the update.

One reader writes:

"I use Blackboard, an academic web program used for classroom teaching. I habitually post homework assignments. Usually, when opening up an assignment page to edit, the first textbox is automatically highlighted, and I can immediately start typing in it without doing anything else. Now under Safari 4, the textbox is highlighted with a blinking cursor, but if I start to type, nothing happens. I have to mouse-click once in the box, which then still appears the same, but now responds to my typing. (I use OS 10.5.6 on a 2008 13-inch Macbook.)"

Similar issue? Please let us know.

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    Add a Comment (Log in or register) (7 Comments)
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    by kemck February 27, 2009 9:22 AM PST
    I really like the Top Sites feature. I have figured out how to delete sites, but how do you add sites? I just can't figure it out.

    Any suggestions????
    Reply to this comment
    by lkrupp February 27, 2009 9:22 AM PST
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by kemck</i></div></class><br />
    Open a new browser window, load the desired web page, then drag the url into the Top Sites window. To keep it permanent use the push pin function of Top Sites.
    Reply to this comment
    by MAC_1984 February 27, 2009 9:22 AM PST
    <class="merchant"><span>&#62;&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by lkrupp</i></div></class><br />
    You need to add that the Top Sites page must be in its "Edit" mode before this works. :)
    Reply to this comment
    by SerenityLodge1 March 1, 2009 6:02 AM PST
    Frankly, I don't know why anyone would want to use Hotmail. Useless piece of junk that has far outlived anything they thought it was.
    Reply to this comment
    by hornet12 March 1, 2009 6:02 AM PST
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by SerenityLodge1</i></div></class><br />
    Since you critical of the subject mail program have you information to support what you would suggest as an alternative?
    Reply to this comment
    by cajnow March 2, 2009 1:23 PM PST
    The hotmail fix listed here fixed my problem - Thank you very much!!!
    Even the apple support line could not fix it!
    Reply to this comment
    by hornet12 March 11, 2009 9:35 AM PDT
    Thank you very much for this helpful information. The quick fix you posted worked perfectly for me.
    Reply to this comment
    (7 Comments)
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