• On CBS MoneyWatch: 4 Things You SHOULDN'T Buy at Target
advertisement
March 17, 2006 1:44 PM PST

MacBook Pro Special Report: iSight not functioning properly -- fix

by CNET staff

Several readers have reported that their MacBook Pros' built-in iSights are not working properly, displaying a 'green screen' whenever Photo Booth or iChat AV attempts to access the iSight.

One reader writes:

"My iSight isn't working. In iChat, I just get a blank (black) window where the video preview should be. In Photo Booth, I just get a green screen. The light beside the camera comes on, but no picture. The mic seems to be OK."

Apple addresses this issue in a Knowledge Base article (#302679) -- but the stated fix is to "update to Mac OS X 10.4.3" -- obviously not an option for Intel-based Macs, which ship with Mac OS X 10.4.4 or 10.4.5.

Some users have suggested that re-applying the Mac OS X for Intel 10.4.5 updater may resolve the issue, though the fix isn't consistent.

Try PMU reset A PMU reset may solve an issue where users receive an error message indicating that the iSight is "in use by another application" even though all other applications are quit and the iSight status indicator light is off, try performing a PMU reset via the following instructions:

  1. If the computer is on, turn it off.
  2. Disconnect the AC Adapter and remove the computer's battery.
  3. Press and hold down the power button for 5 seconds and then release the button.
  4. Reconnect the battery and AC Adapter.
  5. Press the Power button to restart the compute

Index:

Resources

  • #302679
  • Mac OS X for Intel 10.4.5 ...
  • 30" Cinema Display distortion
  • Airline, auto power adapte...
  • Audio distortion/poor soun...
  • Apple addressing issues wi...
  • Battery Exchange Program
  • Battery problems: Shuts of...
  • Built-in Display distortio...
  • Clock speed of ATI X1600 c...
  • Cooling solutions
  • Dead-on-arrival units
  • Display slightly bent, not...
  • Downgraded SuperDrive rela...
  • ExpressCard issues
  • FireWire 800 cards for Exp...
  • High-pitched whining noise...
  • iSight not functioning pro...
  • Kernel panics caused by AirPort drivers; Not sleeping properly, still "on" with lid closed
  • Kernel panics upon waking ...
  • Lack of alternative power ...
  • LEAP Networks; cannot conn...
  • Loss of speaker capabiliti...
  • Missing components
  • Not sleeping properly, still "on" with lid closed
  • Notes from service manual
  • Poor general network perfo...
  • Printer issues: Not recogn...
  • Problems sharing the Inter...
  • Release notes
  • Repeated system freezes or...
  • Replaced logic boards have...
  • Slow networking performanc...
  • Wireless connectivity issu...
  • More from Late-Breakers
  • Recent posts from MacFixIt
    iTunes 10 user interface sees some minor changes
    Apple seeds iOS 4.1 Gold Master to developers
    Possible fix for Harman Kardon iSub problems with PowerPC Macs
    Precautions to take before installing iTunes 10
    A reminder on how to reset your Mac's system password
    Mail messages appearing blank
    Adobe Lightroom update brings direct Facebook publishing; Camera Raw 6.2 released
    Weekly troubleshooting utilities update
    Add a Comment (Log in or register)
    by Bob_EMT June 27, 2010 2:48 PM PDT
    Green Screen...Nope nothing works to eliminate green screen on Skype. However, that being said, all the other Isight apps work well. So I grabbed my old Isight camera and popped on to my Imac and guess what??? IT works with Skype. This tends to make me believe there is a big "oops" in Snow Leopard software or the Skype App in regards to the built in camera. Lots of luck. Don't bang your heads over this ones folks. Nothing you can do until Apple or Skype sends a fix. Or get and old Isight camera. Works great.
    Reply to this comment 1 person likes this comment