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April 4, 2006 8:25 AM PDT

MacBook Pro Special Report follow-up #5: Apple addressing issues with new revisions; 'Whine' noise petition

by CNET staff

Apple addressing issues with new revisions AnandTech reports that Apple is addressing a number of the issues initially reported in our MacBook Pro Special Report with a new revision of the systems, dubbed "revision D."

The report states:

"Apple said that revision D MacBook Pros have many issues addressed and improvements made, including fixes to the above mentioned issues. We were also able to get a hold of a MacBook Pro that just arrived during the week with a serial number starting with W8612, which did not exhibit any of the above issues. Many users are also reporting that their MacBook Pros become extremely hot to handle, especially in the area above the F keys and underneath the notebook itself. In fact, my MacBook Pro gets so hot that placing it in your hands is almost unbearable, and leaving it on a bare lap is next to impossible. According to Apple, the MacBook Pro should never become hot to the point of being uncomfortable."

UPDATE: Despite the AnandTech's assertion that Apple representatives claim the MacBook Pro should not become hot "to the point of being uncomfortable," MacFixIt reader Jim rightly points out a section in the MacBook manual describing heat generated by the unit:

"When you're using your MacBook Pro or charging the battery, it is normal for the  bottom of the case to get warm. For prolonged use, place your MacBook Pro on a flat,  stable surface. 

"Do not leave the bottom of your MacBook Pro in contact with your lap or any surface  of your body for extended periods. Prolonged contact with your body could cause  discomfort and potentially a burn."

As such, early revision machines may well fall within the acceptable range of product performance.

'Whine' noise petition MacFixIt reader Alex Payne has started an online petition to organize complaints of a the whining variant of noise issues with MacBook Pro -- also covered in detail in our special report.

Feedback? Late-breakers@macfixit.com.

Previous coverage:

For more coverage, see our MacBook Pro special report.

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    Add a Comment (Log in or register)
    by RAngol April 4, 2006 9:43 PM PDT
    What's the guy with the "whine" petition up to? A lawyer setting the stage for
    yet another class action suit?

    Apple, as noted, is fixing these as reported and apparently doesn't have enough
    information at this time to do anything resembling a recall. In fact the problem
    seems scattered as reported on MacFixIt several times before.

    I've seen no one recently who took a "whining" MacBook Pro into an Apple Store
    or called AppleCare that did not get a repair or replacement. So why the
    petition? TOO MANY say there is NO WHINE including myself.
    Reply to this comment