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April 21, 2006 8:02 AM PDT

Mac OS X 10.4.6 Special Report: Bluetooth: Connectivity issues

by CNET staff

Some readers are experiencing loss of Bluetooth capabilities after the update.

MacFixIt reader Alan writes:

"After the software update from 10.4.5 to 10.4.6, I lost my bluetooth.  The menu bar item has a line through it and it says "Bluetooth: Not Available" when you click on it.  System profiler says 'No information found' when I click on Bluetooth.  Rebooting has not fixed the problem."

Some users have success resetting the PMU (power management unit) to restore Bluetooth capabilities

PMU reset instructions for various portable models are found in Knowledge base article #14449. For most models it requires removing the unit's power cord and battery then holding the power button for at least 5 seconds, then replacing the battery and powering up the system.

Many desktop Macs' PMUs can be reset by disconnecting power for several minutes. Instructions for the Mac Mini and Power Mac G5 are also available.

In other cases, this issue can be resolved by resetting your Mac's PRAM (parameter RAM) via the following process:

  • Shut down your Mac
  • Turn your Mac back on, while holding down the Command, Option, P and R keys simultaneously.
  • Allow the startup chime to repeat twice, or listen for your Mac to perform a restart process twice, then release the keys.

After resetting your PRAM, Software Update may indicate that you once again should apply the Bluetooth firmware updater, which you should abstain from doing if you were having problems after the first application.

Index:

Resources

  • #14449
  • Mac Mini
  • Power Mac G5
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  • General purpose workaround...
  • List of updated Apple appl...
  • Update process recommendat...
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  • Bluetooth: Connectivity is...
  • Dock Auto Hide/Show functi...
  • Double restart is expected...
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  • Improvements
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  • SCSI drives not recognized
  • Server volumes cannot be w...
  • Special permissions messag...
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  • Startup problems -- will n...
  • Streaming Audio -- fixes
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  • Update Installer cannot fi...
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    Add a Comment (Log in or register)
    by Siskel & Ebert April 17, 2006 12:22 PM PDT
    My (Mac-flashed) D-Link bluetooth adapter stopped working after the 10.4.6
    update as well. Unplugging it/reboot didn't fix it. I removed the D-Link, plugged
    in a different bluetooth adapter (Kensington) which 're-enabled' bluetooth, then
    swapped adapters back to the original D-Link. All is well now.
    Reply to this comment
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