July 10, 2006 9:12 AM PDT
Mac OS X 10.4.7 Special Report: Quark Xpress 6.5: Problems with fonts, temporary fix
Several users have reported an issue where QuarkXpress 6.5 unexpectedly quits when attempting to open documents with certain fonts.
In most cases, this issue can be temporarily resolved by using a tool like Font Finagler to clear font caches. However, the problem will generally return after a restart.
Index:
- AirPort connectivity issues -- fixes
- Bluetooth: Erratic device behavior, loss of connectivity
- Cellular data modems now natively supported
- CS2 apps (Photoshop, etc.) not launching -- potential fix
- Digital camera problems -- not recognized, workaround
- Don't skip update verification process
- Dozens of SMB processes spawned -- fix
- Example of the dangers in continuing work while update is applying
- External drives not recognized -- fixes
- FireWire device recognition issues
- Increased fan activity -- fixes
- Intel re-release: Determining whether you have the old or new version, more
- Internet access problems caused by DNS errors
- iSync issues
- MacBook Pro screen failures with external display connected
- MacBook (13"): Vertical multi-colored lines at startup after Mac OS X 10.4.7 update
- Microsoft Word crashing frequently -- fix
- Palm synchronization issues
- Printing issues -- fixes
- Problems caused by devices connected during update
- Problems starting up after update -- fixes
- Quark Xpress 6.5: Problems with fonts, temporary fix
- Rosetta problems -- potential fix
- Safari: Problems accessing secure sites, crashes, more
- SoundSticks unrecognized -- fix
- Spotlight will be re-enabled after update
- SuperDrive burn issues -- fix
- Third-party displays causing freezes
- Trackpad difficulties -- input not recognized
- Two-finger click functionality now enabled on 15" MacBook Pros, PowerBooks
- USB problems (device recognition, preventing your Mac from sleeping etc.) -- fixes
- Widget "phone home" function actually a security measure
- Windows sharing and processor hogging (system slowdown)
I just ran into the same issue last weekend on a client's Mac, and also reverted to 10.4.6 to solve the problem. However, before I did, I checked the Console and System logs, which both reported that the <b>mdimportserver</b> daemon was repeatedly crashing and restarting.
Through subsequent research (thanks, Google and the web), I learned this process is used by Spotlight to index the hard drive. Others have reported various problems with this process over the last year or two (do a Google search of the term to find various examples of this).
I suspect (as of now) that a change to mdimportserver in 10.4.7 causes it to choke on some kind of font or font cache files. Plenty of posters to the Quark forums are saying that using a font cache cleaning utility (most cited Font Finagler) cleared up the problem temporarily, but some reported having to clear out caches over and over. I used the cache cleaning function in Insider Software's Smasher.
Some also reported having to go into QuarkXPress 6.x>jaws>ttfont and remoivng all the .ps files there for Quark to behave correctly again.
I hope somebody, maybe the folks at MacFixit, can do a better job of detective work than I to figure out the cause of this problem.
I just ran into the same issue last weekend on a client's Mac, and also reverted to 10.4.6 to solve the problem. However, before I did, I checked the Console and System logs, which both reported that the <b>mdimportserver</b> daemon was repeatedly crashing and restarting.
Through subsequent research (thanks, Google and the web), I learned this process is used by Spotlight to index the hard drive. Others have reported various problems with this process over the last year or two (do a Google search of the term to find various examples of this).
I suspect (as of now) that a change to mdimportserver in 10.4.7 causes it to choke on some kind of font or font cache files. Plenty of posters to the Quark forums are saying that using a font cache cleaning utility (most cited Font Finagler) cleared up the problem temporarily, but some reported having to clear out caches over and over. I used the cache cleaning function in Insider Software's Smasher.
Some also reported having to go into QuarkXPress 6.x>jaws>ttfont and removing all the .ps files there for Quark to behave correctly again.
I hope somebody, maybe the folks at MacFixit, can do a better job of detective work than I to figure out the cause of this problem.