MacBook Pro Special Report: Battery Exchange Program
A different section of this report covers a broad variety of battery issues with MacBook Pros, including sudden shutdowns, battery swelling, and more.
In response to these issues, Apple has initiated a worldwide battery exchange program for certain rechargeable batteries that were sold for use with 15-inch MacBook Pro computer systems from February 2006 through May 2006.
A statement from Apple reads:
"We recently discovered that some 15-inch MacBook Pro batteries supplied to Apple do not meet our high standards for battery performance. To give our users the best experience possible, we will replace these batteries for customers free of charge."
The affected batteries have model number A1175 and a 12-digit serial number that ends with U7SA, U7SB or U7SC. To view the model and serial numbers located on the bottom of the battery, you must remove the battery from the computer. The battery serial number is located above the barcode.
If your battery qualifies for replacement, fill out the form on this page.
Index:
- 30" Cinema Display distortion
- Airline, auto power adapter problems
- Audio distortion/poor sound quality
- Apple addressing issues with new revisions?
- Battery Exchange Program
- Battery problems: Shuts off when not connected to power, more
- Built-in Display distortion
- Clock speed of ATI X1600 card -- some units apparently underclocked
- Cooling solutions
- Dead-on-arrival units
- Display slightly bent, not latching properly -- solutions
- Downgraded SuperDrive relative to PowerBook G4
- ExpressCard issues
- FireWire 800 cards for ExpressCard/34 slot on the way
- High-pitched whining noises: Eliminating; Apple acknowledges
- iSight not functioning properly -- fix
- Kernel panics caused by AirPort drivers; Not sleeping properly, still "on" with lid closed
- Kernel panics upon waking up (Inability to wake from sleep)
- Lack of alternative power adapters
- LEAP Networks; cannot connect to
- Loss of speaker capabilities
- Missing components
- Not sleeping properly, still "on" with lid closed
- Notes from service manual
- Poor general network performance
- Printer issues: Not recognized, more
- Problems sharing the Internet connection
- Release notes
- Repeated system freezes or sudden restarts -- checking for bad RAM
- Replaced logic boards have no software serial numbers
- Slow networking performance with VLANs; VOIP phones
- Wireless connectivity issues
