iPod nano users report units prone to scratches; solutions, protectants
As indicated by a handful of MacFixIt readers and numerous posters to Apple's Discussion boards, the iPod nano (or at least some shipped currently units) are highly susceptible to scratches -- though the problem can't be said with certainty to be worse than previous iPod models or similar portable consumer electronic devices.
In the most severe cases of this issue, iPod nano screens become so scratched from what appears to be routine usage that displayed information becomes more difficult to read.
Many users report that the scratches occur when the nano is located in a pocket along with some other abrasive object. Apple Discussions poster Marco writes:
"I know some are saying these are just scratches, get over it. But in another thread I did a scratch test with a necklace, to simulate something you might have in your pocket, against a iPod mini screen and the nano. The screen was not even harmed in the least bit, the nano had (additional) scratches that were easily visible! I know the nano will get scratched, I just don't want a day old iPod to look 6 months old!"
The good news is that in most cases, these appear to be superficial scratches that can be removed by anti-smudge/scratch products like Ice Creme from RadTech or Novus.
Leave the clear film on In-house at MacFixIt, some staff who have purchased iPod nanos have opted to keep the plastic screen film on their units in light of these reports in lieu (or anticipation) of a third-party case or nano-tube. Doing so may result in less visibility over all, but can keep the screen without scratches as long as necessary.
UPDATE: Using InvisibleShield Meanwhile, Rainy Day magazine has an article describing the usage of a product called InvisibleShield to protect the nano -- with excellent results.
Black model more susceptible? Some users are reporting that the black iPod nano is more susceptible to scratches than the white model.
Another poster, Shedrock wrote:
"Your best bet is to return it. I purchased mine at a best buy store and it was the black nano. I simple returned it and had a look at a few other black models and they were all scratched up. I eventually settled on a white nano and there are no scratches on it and in my opinion it looks classier than the black. I am also supposed to receive my tubes from Decal Girl today so this will even give it more protection."
If you are noticing excessive scratching on your iPod nano, please let us know at Late-breakers@macfixit.com.
Resources

I left my Taco Bell cup on top of my car and it fell off, now the dang cup is
empty and it's all scratched up! Those cups are obviously defective! I demand a
recall!
http://www.macbidouille.com/news/2005-09-27/#11625
Who wants the nano's skin ?
The information is spreding like gunpowder fire on the Web. The iPod nano
would have some fragility problems with it's LCD screen.
All started from the site flawedmusicplayer.com who has published some
personnal comments by some users and those have been replayed
everywhere.
We are not in the custom to defend Apple. But seeing how this affair escalates
like wildfire we can't help but think about a disinformation campaign.
Apple has alreay sold thousands of iPod nano and all we have is a few similar
cases. The iPod nano is very thin, but very rigid, and unless sitting without
pulling it out of one's pocket, we don't see how it would be possible to break
the LCD screen.
Some will remember a similar campaign tried to stain the iPod mini when it
came out. Reports were saying the headphone jack was fragile. Already then
we protested the generalisation of a few cases and time proved us right.
There are a lot of companies who want to discredit Apple to try and gain
market share.The iPod being popular, medias relay these infos !
PS: To verify my feeling, I've just pressed really strongly with both thumbs on
the screen of my iPod nano, a lot stronger than one would during normal
usage. It is intact.
Under these conditions, and without eliminating the possibility of a few
defective units, it is hard to believe that it could shatter spontaneously !
Another comprehensive look at it is at our friends or Ars Technica:
http://arstechnica.com/reviews/hardware/nano.ars
- by MacsRus September 27, 2005 9:23 AM PDT
- I don't think the nano could get scratched, unless you drop it from a moving car.
- Like this Reply to this comment
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(4 Comments)http://arstechnica.com/reviews/hardware/nano.ars/3