iTunes 5.0.1 Special Report: iTunes refuses to quit

Several readers report an issue where iTunes 5.0.1 refuses to quit, failing even to respond to kill commands from the Terminal:

"Since upgrading iTunes to 5 and then 5.0.1, I've experienced and intermittent failure for iTunes to quit. The application window disappears, but iTunes is still active in the Dock and in the Activity Monitor. No amount of force quitting or issuing 'sudo kill -9 pid' in Terminal works."

Another reader writes:

'I experienced an identical issue to that which you describe, including the failure to be able to terminate the process with the 'kill' command in Terminal. I've run every utility known to man and it seems to be working now, but the issue was intermittent so I am waiting with bated breath. "

MacFixIt reader Vincent adds:

"Same problem. Moreover, the ball-cursor appears when I put the mouse over the menu bar (from the apple script icon to the spotlight icon on the right) and - I realize it now - there's no way to take a snapshot (cmd-shift-3 or 4)"

Index:

• Release Notes, update recommendations
• Cannot burn MIDI files
• Distorted/scratchy or popping sound sound
• iPod not recognized
• iTunes refuses to quit
• iTunes will not launch
• Old version of iTunes being opened
• Problems downloading through Software Update
• Some CD drives unable to import/play tracks; slow importing
• Problems synchronizing with music files on external drives
• Some music in library missing

• See the iTunes 5.0 special report for more workarounds

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