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October 10, 2005 7:10 AM PDT

Illustrator CS 12.0.1 (#3): Re-released updater fixes prior issues

by CNET staff

Last week we reported on some issues with installation of the latest Illustrator CS2 update, version 12.0.1. In particular, users were receiving the message that the update failed, or if given a successful installation message noticed that the application itself was not updated.

The problem was caused, in some cases, by the removal of ar.lproj files (language resources) and/or absence of the Illustrator Read Me.pdf file.

It now appears that Adobe has re-released the 12.0.1 updater, rectifying these issues. So if you've had a failed update attempt, try re-downloading the new release through Adobe's automatic software update mechanism.

Feedback? Late-breakers@macfixit.com.

Previous coverage:

Resources

  • Late-breakers@macfixit.com
  • Illustrator CS2 12.0.1 (#2...
  • Illustrator CS2 (12.0.1): ...
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    Add a Comment (Log in or register) (9 Comments)
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    by etienneg_dotmac October 10, 2005 8:43 AM PDT
    Still not able to install. Get "Adobe Illustrator CS2 failed to install" message.
    Reply to this comment
    by the5678s October 10, 2005 8:43 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by etienneg_dotmac</i></div></class><br />
    Same here! Still fails to install.
    Reply to this comment
    by ncmphoto October 10, 2005 12:00 PM PDT
    &gt;&gt;It now appears that Adobe has re-released the 12.0.1 updater, rectifying
    these issues&lt;&lt;

    Not for me it didn't. Still fails to install.
    Reply to this comment
    by dwilcox October 10, 2005 3:16 PM PDT
    Same here, re-released updater = no dice.
    Reply to this comment
    by dfogs October 10, 2005 3:16 PM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by dwilcox</i></div></class><br />
    Doesn't install for me either.
    Reply to this comment
    by designcrusaders October 10, 2005 7:56 PM PDT
    Still not working, tried each of the recommended work arounds including trash
    and reinstall of app, trash updater .xml file, and update with new Adobe re-
    release -- and still not working.
    Reply to this comment
    by WhiteDog October 11, 2005 1:30 AM PDT
    I guess I was luckier than some: though the new update did not work any better
    than the previous one, it did work after I reinstalled Illustrator CS 2. It's
    important, after dumping your current version of the app, before
    reinstalling it, to empty the trash as per the uninstall instructions on the CS 2
    CD.

    ---
    Don't anthropomorphize computers.
    They hate that.
    Reply to this comment
    by hjsalberg October 11, 2005 6:57 AM PDT
    Can't even get the 12.0.1 updater. Illustrator and Adobe Update both say there
    are no updates but they're not sure because can't get the Adobe Updater
    update!!
    Reply to this comment
    by swross January 6, 2006 7:24 PM PST
    i have been geting failed updates since they started appearing. this one fails too!
    Reply to this comment
    (9 Comments)
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