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January 4, 2006 10:45 AM PST

Bluetooth Firmware Updater 1.2 (#2): Bluetooth no longer working; crashes; not necessary for some listed Macs; more

by CNET staff

Users are reporting some significant issues with the Bluetooth Firmware Updater 1.2, posted yesterday and (according to Apple, though not so according to various reader reports) applicable to the iMac G4 (Gooseneck), 12" PowerBook, 15" PowerBook (though specific models aren't specified, Titanium, Aluminum?) the iMac G5 and the Mac Mini.

Also, as noted yesterday, there is some confusion over this release, as Apple already posted a Bluetooth Firmware Updater version 1.2 for Mac OS X 10.3.6 in late 2004

Correct firmware version Note that after updating your Bluetooth software with the 1.2 updater released on January 4th your Apple Bluetooth Software version should be 1.6.6f22, and the firmware version should be 2.1586 (2.1586).

Both of these version numbers are accessible in the System Profiler application (located in Applications/Utilities or by going to the "About this Mac" pane and clicking "More Info...") then navigating to the Bluetooth tab.

Bluetooth no longer working By far the most widespread and serious issue caused for some users by this update is a loss of Bluetooth connectivity.

MacFixIt reader Angelos writes:

"I downloaded the update through the software update panel on my G4 Aluminum PowerBook yesterday and as a result this has disabled the internal Bluetooth function. Bluetooth works when I connect a D-Link USB adaptor only."

Another reader adds:

"I downloaded the file from your site's options and installed it. It required that I undergo a length download and upgrade procedure. At the end, I lost my capability.

"I installed the combo upgrade to my PowerBook G4 15" Power PC G4 (1.1), 1.5 GHz, 1 GB Memory, Boot ROM Version 4.8.4f1 which had great Bluetooth connectivity. Afterwards, it reports 'Bluetooth Not Available' in faded type."

Crashes during update Several users report system instability during or after the update.

One reader writes:

"My iMac G5 1.8gz 20" crashed during the update. Followed all directions so that machine would not go to sleep during update. About 5 minutes in, status went to "idle" and I was unable to press the continue or quit buttons because the BT mouse and keyboard had been disabled during update. Called AppleCare, they didn't have a real answer other than try another mouse.

"As luck would have it, I was able to fetch my wife's USB mouse from her iMac G4, which I then used to quit the update and ten restart. Upon restart, the mouse and keyboard came back online and the computer works fine."

Note that to help avoid situations like this, you should make sure that no background processes are running during the firmware installation by closing all applications before proceeding with the update.

Sleep problems MacFixIt reader David Stempnakowski reports sleep/wake issues after the update:

"On my 15" Aluminum PowerBook G4 I have had some strange behavior since the update. First, Bluetooth devices now wake the machine, even though that option is turned off in the Bluetooth System Preference pane. Second, the machine now goes to sleep after 15 minutes of activity, even though it is set to never sleep when connected to power.

"I have deleted the appropriate .plist files and also repaired permissions without success. The interesting thing is that my bluetooth Kensington pilot mouse used to cause problems with the computer sleeping, which is why I had that option turned off in the preferences. Before the update, if I had allow Bluetooth device to wake turned on, once the machine went to sleep it would immediately wake. I had narrowed the problem device down to the Kensington mouse. So since I need the mouse I disabled the allow BT devices to wake option. Since the update, even though the option is still unchecked, BT devices will properly wake the computer and do not interfere with it sleeping."

Not necessary for some Macs Without rhyme or reason, it appears that specific Macs are not accepting this firmware update as necessary.

If you receive a message indicating that the update is not necessary, check your Bluetooth version numbers in System Profiler (as aforementioned) to see if they are already current.

MacFixIt reader Job writes:

"I have a iMac G5 17", 1,8 Ghz Combo (with internal Bluetooth and Airport) which is mentioned in the list of computers for which the Bluetooth Firmware Upgrade is meant, but when I launch Software Update it says there are no updates available and when I use the stand-alone updater it says it can't install on my machine because no upgrade is necessary."

Jeff Seaver adds:

"Downloaded to install on my PBG412" - message said the updater was not needed on this machine (running OS 10.4.3). No other bluetooth firmware updates have been installed on this machine, so I'm not clear what the update is for."

We've confirmed that this update is applicable for older PowerBook G4 12" models (867 MHz included) running Mac OS X 10.4.3.

Feedback? Late-breakers@macfixit.com.

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    Add a Comment (Log in or register) (7 Comments)
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    by garrydufresne January 4, 2006 3:43 PM PST
    I may be dense, but I can't see what's new about this updater. Apple released a
    Bluetooth Firmware Updater v1.2 a while back with the same software and
    firmware version numbers. My G5 would not take the new updater because I had
    already updated when the first one came out. What's changed with this release?
    Reply to this comment
    by griff--2008 January 4, 2006 5:24 PM PST
    OK, I checked the Bluetooth info in System Profiler and the Software version is
    the correct one (1.6.6f22). However I can find no mention of a firmware
    version anywhere in the info panel (2.1586 or any other such number is
    nowhere to be found). Can someone explain where the firmware number can
    be found?

    Griff
    Reply to this comment
    by griff--2008 January 4, 2006 5:24 PM PST
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by griff--2008</i></div></class><br />
    Duh! I just discovered that you actually have to have Bluetooth turned on to
    get this information.

    But, Hello! my firmware version reads 3.1965 (3.1965). So tell me, does this
    mean that the "new" firmware updater is actually a downgrader in disguise?
    Who the on earth would want to change their firmware version from 3.1965
    to 2.1586? However, my machine is a 2.1ghz iMac G5 iSight, so perhaps the
    newest machines that Apple has produced have newer Bluetooth firmware
    than the version they are now circulating for use in other older machines.

    Griff
    Reply to this comment
    by kat566 January 4, 2006 5:24 PM PST
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by griff--2008</i></div></class><br />
    Look under:
    System Profiler&gt;Bluetooth&gt;Hardware Settings:"YourComputerName":Firmware
    Version:
    --Mine says: 3.1965 (3.1965)

    I have a Rev. B G5 - ALS, purchased Sept. '05. Software Update said my
    software is up-to-date, and I checked the log (available through System
    Preferences&gt;Software Update) and it had not been automatically updated.
    Reply to this comment
    by tantehcee January 5, 2006 12:51 AM PST
    "We've confirmed that this update is applicable for older PowerBook G4 12"
    models (867 MHz included) running Mac OS X 10.4.3"

    I have this model of PB but I am not getting anything from Software Update...

    So should I download the update?
    Reply to this comment
    by Larry_Fransson_949 January 5, 2006 6:10 AM PST
    I have a dual 1.8 GHz G5, which is not listed as one of the machines needing the
    update. But Software Update sure enough downloaded and installed it! I haven't
    had any problems since the installation.
    Reply to this comment
    by alf4 January 8, 2006 8:47 PM PST
    My new powerbook G4 has displayed the intermittent bluetooth breakdown,
    which other readers attribute to the 'new' firmware, ever since I acquired the
    powerbook seven weeks ago. Its firmware is as is provided by the 'updater'.
    Reply to this comment
    (7 Comments)
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