• On CBS MoneyWatch: 20 Worst-Paying College Degrees
advertisement
February 14, 2006 7:00 AM PST

iTunes 6.0.2 special report: Continuously asking for proxy password

by CNET staff

Some users report that iTunes 6.0.2 continuously asks for a proxy password when accessing the iTunes Music Store, neglecting to remember the password each time.

MacFixIt reader Steve writes:

"When trying to use the Mac version of iTunes behind the proxy server at my job, it repeatedly (and I mean repeatedly) asks me to log-in to the proxy. Even when "Remember Password" is turned on, the password must be entered sometimes 100 times just to load one page in the music store. With the Windows version behind the same proxy, this does not happen.

"I've discovered that iTunes literally *deletes* the key in my keychain for the proxy server when I try to connect to the music store. Every time I type my password in each dialog box, the key gets reestablished for a second and then is deleted again when the dialog reappears. I've watched this happen before my eyes with Keychain Access open."

Index:

Resources

  • Release notes
  • Freezes, other problems wh...
  • Reverting to iTunes 6.0.1
  • Hiding the music store bar...
  • Slow access to the iTunes ...
  • Disk Utility errors, fixes
  • Inability to set star rati...
  • Issues with MIDI files
  • New "Do not Auto Delete" feature
  • Continuously asking for pr...
  • Importing issues
  • Blank Library view
  • AirPort Express streaming ...
  • AirTunes and multiple spea...
  • More from Late-Breakers
  • Recent posts from MacFixIt
    iTunes 10 user interface sees some minor changes
    Apple seeds iOS 4.1 Gold Master to developers
    Possible fix for Harman Kardon iSub problems with PowerPC Macs
    Precautions to take before installing iTunes 10
    A reminder on how to reset your Mac's system password
    Mail messages appearing blank
    Adobe Lightroom update brings direct Facebook publishing; Camera Raw 6.2 released
    Weekly troubleshooting utilities update
    Add a Comment (Log in or register)
    by kidbrax February 15, 2006 6:31 AM PST
    I just wanted to confirm this. We are behind a firewall requiring authentication and the same thing happens. I am not sure if it is related, but this seems to happen with widgets also.
    Reply to this comment
    by kidbrax February 15, 2006 7:23 AM PST
    I just ran the 10.4.5 update and it does not fix this problem. Get with it Apple.
    Reply to this comment