February 22, 2006 8:31 AM PST
Adobe Acrobat Professional 7.0.7: Asks for administrator password when launching
A few readers have reported an issue where Adobe Acrobat 7.0.7 requests an administrator password during launch -- obviously a problem for users without administrator privileges.
At this point, the only solution is to downgrade to Acrobat Professional 7.0.5. These are the steps for removing version 7.0.7 of Acrobat -- the earlier release can be re-installed from original media:
- Run the Acrobat Uninstaller in the Applications/Acrobat Folder.
- Go to /Applications and delete the Adobe Acrobat folder
- Go to /Library/CFMSupport/ and delete edb1drv file.
- Go to /Library/Application Support/ and delete the Adobe PDF folder.
- Go to ~/Library/Preferences and delete com.adobe.acrobat.uninstaller.plist
- Go to ~/Library/Printers/ and delete AdobePDF7 (if listed). (Do this in all users)
Feedback? Late-breakers@macfixit.com.
Resources
preference. If you have MS Office installed, you get the authentication dialog
when Acrobat attempts to repair the office components (located in the Office/
Startup/ folder). In prior versions Acrobat would attempt to add the
component to the Word, Excel, and Powerpoint subfolders, so you had to
cancel the authentication 3 times for the program to launch and enable you
to fix the repair preferences.
- by vert4 February 22, 2006 12:43 PM PST
- I used this method i found on Adobe's forum to resolve my issue.
- Like this Reply to this comment
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(3 Comments)1. Using NetInfo Manager, enable the root user;
2. Log in as root user and start Acrobat; this alone may do the job. If not,
3. Right click on Acrobat program under "Applications" and "Show Package
Contents";
4. Make sure all items are selected and "Get Info"; make sure permissions are
Read and Write for "Others"
5. Log out of root, back in via another account, and disable root.
Link to Adobe's forum
http://www.adobeforums.com/cgi-bin/webx?13@106.Fq9Ufjtu0yj.2@.
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