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September 16, 2004 7:11 AM PDT
Solutions for Entourage 2004 converting text to TNEF files
We previously reported a problem where Entourage 2004 converts attachments sent through an Exchange server to TNEF files.
E-mails sent internally using an Exchange 5.5 mail server are, in most cases, converted to TNEFs in Entourage 2004. One solution appears to be upgrading to a more current version of Exchange server, Exchange 2003.
We've since identified two additional workarounds for this issue:
- The shareware application TNEF's Enough will decode the TNEF file, though sometimes it may be blank.
- MacFixIt reader Sally Shears writes "Whether the TNEF file is sent to a recipient depends on the entry for that email address in the Exchange database. See this page for Microsoft's own explanation for how to eliminate the problem for a given recipient.
Feedback? Late-breakers@macfixit.com.
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