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March 2, 2005 12:41 AM PST
Mac OS X 10.3.8 Special Report: Problems installing via Software Update
Some users are having trouble installing the update using Software Update, getting a permissions error related to the /tmp directory (and sub-directories within it). Running Disk Utility's Repair Disk Permissions function may fix this issue. If not, we recommended downloading the Update from Apple's Downloads page; many users have successfully installed the update this way.
Downloads page Release Notes, Download Li... Disappearing hard drive sp... Wake from Sleep Issues Audio problems Safari World Leaks Excessive sensitivity in a... Routers and slow network p... Printer problems, solution... Displays pane of System Pr... Clearing font caches for f... iBook G4 F12 key not worki... Trackpad problems Problems with third-party ... Slow iChat operation Problems with Java Increased G5 fan activity FireWire warning only prov... Moving Apple's installed applications prevents them from being updated Problems installing via So... Bluetooth Issues Positive reports More from Late-Breakers
Alternatively, Meg Hopper found that using Software Update to download the update manually allowed it to then install the update:
"I had the issue where SW Update complains it can't expand the 10.3.8 update because of the /tmp/501/temporaryitems/com.apple.SoftwareUpdate permissions problem. I was able to resolve this by highlighting the update [in Software Update] and choosing 'Download Only' from the Update menu, then selecting 'Install' from the same menu once it had downloaded. It...installed without issue after I did that."
The reason this workaround is effective is that when you use the Download Only option, the update package is downloaded to /Library/Packages instead of to the /tmp directory.
Topic Index:
- Release Notes, Download Links
- Disappearing hard drive space
- Wake from Sleep Issues
- Audio problems
- Safari World Leaks
- Excessive sensitivity in automatic screen brightness feature on PowerBooks
- Routers and slow network performance
- Printer problems, solutions
- Displays pane of System Preferences not working
- Clearing font caches for faster startup
- iBook G4 F12 key not working
- Trackpad problems
- Problems with third-party mice
- Slow iChat operation
- Problems with Java
- Increased G5 fan activity
- FireWire warning only provided for Combo update
- Moving Apple's installed applications prevents them from being updated
- Problems installing via Software Update
- Bluetooth Issues
- Positive reports
