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March 2, 2005 12:43 AM PST

Mac OS X 10.3.8 Special Report: FireWire warning only provided for Combo update

by CNET staff
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Mac OS X 10.3.8 Update's release notes did not include the warning -- found in the notes for previous 10.3 Updates -- to disconnect all FireWire devices before installing the update. Several readers wrote in to report that they did see such a warning in the release notes. However, this is because they were installing the Combo update; the warning does not appear if you're installing the Patch or Delta versions because the issue precipitating this warning was fixed in OS X 10.3.7. The Combo update includes this warning because Apple assumes that individuals using the Combo update aren't yet running OS X 10.3.7 (or they'd be using the Delta or Patch update) and thus don't yet have the "fix."

That being said, given the various FireWire issues that have arisen with updates to Mac OS X 10.3, MacFixIt staff always unplug our FireWire devices before installing an update and then reconnect them after restarting.

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    Add a Comment (Log in or register)
    by mdkohnstamm March 11, 2005 10:24 PM PST
    I lost the use of one of my firewire hard drives after installing 10.3.8. It's still
    recognized in "about this mac", but does not show up as being mounted. Is
    there any way to retrieve the data on this drive? I've tried Tech Tool Pro 4,
    but it doesn't see the volume.
    Reply to this comment
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