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March 15, 2005 7:22 AM PST

Office 2004 11.1.1 vs. EndNote (#2)

by CNET staff

Yesterday we noted a conflict between EndNote -- a bibliography tool -- and the Microsoft Office 11.1.1 update. This problem has appeared with previous updates to Microsoft's Office suite, including several revisions of Office v.X.

MacFixIt reader Luke Masson writes:

"I had a problem after the Office 11.1 update but different from your other user who said he got the spinning beach ball. What broke in my setup was the Endnote toolbar. It simply disappeared. Endnote still worked but I had to access it from the tool menu in Word. Although the Endnote toolbar was selected in toolbar, it was still absent (even after deselecting and reselecting)."

Pierre Crouch adds "I'm having something similar with EndNote. After the Microsoft update, I'm seeing slower performance as well as an occasional endless spinning beach ball when I try to 'format bibliography' with Endnote. The endless beach ball has also occurred when a citation in the paper is selected and I try to click somewhere else in the document. Haven?t figured out a solution yet."

Meanwhile, at least one reader reports that deleting the EndNote .plist file (located in ~/Library/Preferences/) resolves issues introduced during the Office 2004 11.1.1 update process.

Feedback? Late-breakers@macfixit.com.

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    Add a Comment (Log in or register)
    by boomer0127 March 16, 2005 6:23 AM PST
    AAARRRGGGHHH! Well, don't worry, in response to this issue, ISI Researchsoft will post a page saying that they will have a patch out ASAP. 6 months later it will go into closed beta. 3 months after that Endnote 9 will be released (Only a $129 upgrade for Endnote 8 users!), then M$ will release Office 2007 a few months after that. Scrub, rinse, repeat!

    Endnote, thanks for all you've done to keep researchers using old versions of the Mac OS and M$ Office. We really didn't want to upgrade anyway. It can't be your fault, since there's no way you are a developer and you can't get advance copies of the OS's or M$ apps.
    Reply to this comment