Mac OS X 10.3.9: Mail Service issues (users cannot log in) in Mac OS X 10.3.9 Server; possible solution
Several readers have reported a problem where, after applying the Mac OS X Server 10.3.9 update, the mail server doesn't recognize any user accounts except the administrator. The log says "mail is not enabled for this user" when the user's mail client tries to log in.
Now MacFixIt reader Rob Lews reports a possible solution:
"I had to use Directory Access to make sure the LDAPv3 server was included in the Authentication pane. This fixed the problem."
In order to perform this workaround, first launch Directory Access which is located in the Applications/Utilities folder. Next, click on the "Authentication" pane and change the "Search" option from "Automatic" to "Custom path." Finally, click "Add" and select "/LDAPv3/127.0.0.1" from the resulting pop-up. Apply the settings.
For some users, a restart is required after performing this procedure.
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As far as I can tell this mail is due to a bad SSL connexion and It only occurs
whith small size E.mail (don't ask me why).
Here is how things happends :
------------------------------------
I am an ISP and use Qpopper hosted on a 5.3 BSD system.
I have four personal accounts hosted on that server, all are handling specific
purposes (Alert, personal mail, normal issue, ? and mailing lists). The one
that's most often faulty is the one that handles the mailing lists.
At first I thaught that this was caused by my server, so I have made quite
extended tests on the server (even recompiled Qpopper). But after a while I
ended considering that maybe It was Mail's fault !!!
So I picked up Entourage and made couple of tests using the exact same
configuration as I am normaly using in Mail, and? guess what, no problem at
all !!
The problem that occurs on Qpopper is reported in the log as :
Apr 27 11:44:23 newmail qpopper[20829]: (null) at IP_ADDR (IP_ADDR): -ERR
POP EOF or I/O Error
This is an I/O error caused by Mail. I havent done a tcpdump to study
precisely the exact time the problem occurs.
On the end user point of view, this is traduced by a connexion that starts, few
mail are received and then things starts to freeze (you don't receive any more
mail), then the server stops the connexion. Causing the I/O error on the
server side.
If you insist, you will end up getting your mail, but sometimes you received
two or three times the first mail.
Anyway THIS IS AN APPLE BUG !!
It is also reported in Mac Fixit forum : http://www.macfixit.com/article.php?
story=20050427062104177
I would really apreciate if Apple could handle that seriously and quickly. All
other mail client are working perfectly (Entourage, and Thunderbird).
I have filled in a bug report in the Apple website.