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May 16, 2005 12:03 AM PDT

Mac OS X 10.4: Mail.app 2.0: Plug-in problems, removing bad bundles; Import problems; more

by CNET staff

Plug-in problems There appear to be some significant issues with Mail.app plug-ins under Mac OS X 10.4. In particular, the following plug-ins:

  • PGP mail.bundle
  • MailPriority

appear to cause issues.

These plug-ins, if they are causing problems on your Mac, can be removed from the folder: ~/Library/Mail/Bundles.

Import issues In one reader's case, importing issues were caused by an inexplicable naming problem of old .mbox (Unix-style mailbox data stores). Renaming the .mbox files with their proper extension resolved the issue.

The reader writes:

"When Mail under Tiger started up, I noticed that it had not imported some of my mailboxes -- they were there, but they were empty. After trying to figure out what was happening, I noticed that the mailboxes not imported ended in .mbox.mbox instead of just .mbox. I renamed them, and they imported without problem. G. Hart"

Another solution involves moving the old Sent and Inbox .mbox files to the new ~/Library/Mail folder (on your Mac OS X 10.4 installation) then deleting the folder ~/Library/Mail/Envelope Index. After restarting Mail.app, you will be asked to prompted to import files, at which point you should select the ~/Library/Mail folder.

MacFixIt reader Scott Ressler is one reader who successfully applied this workaround.

"I had an issue with importing in Mail 2.0 from a different partition (10.3.9). It's apparently more common a problem when you do an Erase and Install. My particular problem was that Mail would import all of the mailboxes except the Inbox and the Sent Mail box.

"I copied those 2 mailboxes from their original partition into my Mac OS X 10.4 ~/Library/Mail folder and then, with the program off, trashed the file Envelope Index. When I then launched Mail it brought up an import dialogue box and I steered it to my ~/Library/Mail folder and it worked fine, even quickly... only had to rebuild the index."

Deleting the ~/Library/Mail/Envelope Index and ~/Library/Mail/ Envelope Index-journal then restarting Mail.app may also solve other issues with the application.

Signatures not working, solution Several readers have reported that they are no longer able to use signatures in Mail.app 2.0.

As one MacFixIt reader explains:

"You cannot select a signature for IMAP accounts as they are not listed in the signature preference window. I even tried copying an entry in the plist file and editing the account information, it was deleted on launch."

It appears that in many cases this issue can be resolved by entering Mail.app 2.0's preferences, going to the "Advanced" tab, and unchecking the "Include when automatically checking for new mail" option, then turning the option back on.

Deleting Services folder for various issuesDeleting third-party Mail.app services from the ~/Library/Services folder (or deleting the folder itself entirely) can solve a variety of issues with Mail.app 2.0.

Several readers indicate that this procedure is successful for sluggish performance when typing and other problems.

MacFixIt reader Trip Mitchell, for instance, writes:

"I was having the strangest typing problems in Mail 2.0. I could create a new message and address it and type the subject with no problems, but typing within the body was impossible. As soon as a space or any punctuation was typed, the cursor would disappear and no further characters could be typed. I also was unable to use the 'reply' button or menu item.

"After much trial and error, I discovered that deleting the entire 'services' folder (not just the contents, which was a single SpellCatcher item leftover from long ago ) was necessary, and I had to restart OS X as opposed to merely restarting Mail.app.

"I also deleted the '~/Library/Mail/Envelope Index' (also as noted in the MacFixIt article) and allowed Mail to reimport my messages - but I am not convinced that that was part of the problem."

httpmail bundle causes launch problems As noted above, Mail.app bundles (plug-ins) like have caused the the new version of the application (2.0) included with Tiger to unexpectedly quit.

httpmail, a bundle used for accessing Hotmail and other Web-based e-mail services, is the latest plug-in to be implicated.

Oner reader writes:

"The handy httpmail add-on to Mail seems to break Mail 2.0. It will prevent Mail 2 from fully launching and makes it look as though your imported mail from Panther Mail has been eaten. Simply deleting the httpmail bundle from ~/Library/Mail/Bundles and then re-launching Mail 2.0 seems to do the trick."

Resources

  • httpmail
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    Add a Comment (Log in or register) (6 Comments)
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    by restinglion May 17, 2005 7:06 AM PDT
    I was having the exact same problem regarding difficulty typing in the body text
    field of Mail. Deleting the ~/Library/Services folder did the trick! Thank you
    thank you thank you! The problem was driving me nuts!

    Thanks,
    John
    Reply to this comment
    by May 17, 2005 10:17 AM PDT
    Having tried all the tricks listed here, I'm still having grief with emails not
    showing in various sub-folders... -- although they are visible through the
    Finder, and are actually searchable within Mail. Very bizarre....

    Let's hope Apple release a fix for this ASAP!
    Reply to this comment
    by davidbaker999 May 18, 2005 3:50 PM PDT
    Agreed that httpmail_panther.mailbundle is a culprit. I upgraded to 10.4 and
    had the following problem:

    Mail launches
    Does not display a viewer window
    Does not attempt to import mailboxes from earlier version
    Mailboxes are listed but all are empty
    Will not Quit (need to Force Quit)

    I trashed httpmail_panther.mailbundle from the ~/Library/Mail folder,
    relaunched Mail and all was well.
    Reply to this comment
    by kevind2 July 25, 2005 1:12 PM PDT
    I think my issue is a little different. I can quit Mail but it restarts itself each time.
    I can put mail into the trash quicky between launches and it stays quit until I put
    it back into the apps folder.
    Reply to this comment
    by kevind2 July 25, 2005 1:12 PM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by kevind2</i></div></class><br />
    Found it to be a mail widget. Removed it and is no longer starting by itself. Still
    will not quit properly. I can't find any files listed above to delete. It seems to
    happen when I try to delete multiple mail in a thread. I can delete them
    singularly but when I try multiple it ignores the command and will not quit. I can
    drag the files into the trash folder and it seems to remove them better.
    Reply to this comment
    by February 19, 2006 8:27 AM PST
    I tried importing from various folder locations, and deleting preferences, but did
    not help. I noticed that mail.log showed Mail was not able to create some files &amp;
    folders, so some kind of permission may have been cause, even though
    repairing permissions did not help. What finally worked was deleting
    preferences and also the entire ~/Library/Mail folder, starting fresh with setup
    and import.

    Also helpful was "emlx to mbox Converter", available at Version Tracker or
    http://www.cosmicsoft.net/emlxconvert.html, which allows one to take a folder
    of new format .emlx mail messages and convert them to mbox format that Mail
    can import.
    Reply to this comment
    (6 Comments)
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