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Mac OS X 10.4: Printer problems: Deleting, then re-adding
A number of readers report issues with Epson printers that, in some cases, can be resolved by simply re-adding the devices using the Apple Printer Setup Utility (located in Applications/Utilities):
Gerry Cox writes:
"I have done the upgrade to Mac OS X 10.4 'Tiger' without to many problems. I found that in Printer Setup Utility that my two Epson printers were no longer there (An Epson Photo 870 and an Epson Photo R300) Oddly enough my CUPS version of the 870 was still there. I tried to reinstall both printers which appeared to work but only installed the 'standard' version of the R300 (not the borderless printing version). I found that if I selected 'More Printers' when I selected 'Add' in the printer list I could select 'All', 'Standard' or 'Sheet Feeder - Borderless' as I was expecting. Hope this may help someone else. My main problem is that the 'Utility' function does not work with either of the Epson Printers (Utility version 2.14). It shows the version splash screen then crashes. I thought perhaps I had remnant files from OS X 10.3 so I used the Printer setup Utility to remove all printers by selecting "Reset Printing System" from the menu. I then reinstalled all the printers but still the Utility application crashes. I have sent a crash report to Apple. I will also send an email to Epson."
Meanwhile, Brett Wickens received a terse response from Epson technical support regarding Tiger compatibility:
"Thank you for contacting the Epson Connection. There are no drivers available for this OS at this time."
Wickens adds:
"There are beta Gimp Print drivers for the 2200 included in the Tiger install, but they do not (elegantly) cover the feature set of this printer. I also reinstalled the latest Epson drivers (an arduous process) and while the printer and features do appear, I have had spotty performance with them. Epson has never properly supported this printer (and many others) under Mac OS X. It's surprising the the online Apple Store continues to promote their products so vigorously, especially in the shadow of the massive Tiger launch."
Resources
solution to printing problems. There is now a Tiger compatible version
available. I use it whenever I have trouble and 98% of the time it sorts
everything out. After performing an upgrade to Tiger, I has trouble printing
and ran PSR. It immediately told me that my config files were out of date. I
guess they were not upgraded. PSR was able to replace the files and that got
me printing again. If you need it, do a search on VersionTracker.com.
Just my 2 cents.
Mac OS X. It's surprising the the online Apple Store continues to promote
their products so vigorously, especially in the shadow of the massive Tiger
launch."
I wonder - I bought my Epson Stylus Color 740 from an Apple reseller years
ago - when I successfully used it with my then-ancient Apple LC III -{68040 /
25 Mhz}-running OS 7.5.3.
Upgraded to a G3 iMac DV {400 Mhz} with OS 9.04 (thru 9.2.2) without
trouble.
THEN got a G4 eMac 1Ghz with 10.2.6 to 10.2.8 and had to update drivers
but had no trouble printing with the Epson 740 after that.
Now I'm using OS 10.3.6 on the same eMac - STILL NO
TROUBLE PRINTING with my aging Epson 740 printer!
Conclusions: (1) NEVER adopt a major OS update "immediately" - wait for it to
be refined and matured and allow third party product producers to "catch up."
(2) If one does rush to adopt a major OS update - try pointing the Finger of
Blame into the mirror when things go haywire.
My Xerox Phaser 3400 is seen by System Profiler but not by the Printer Setup
Utility. I have reset the printing system, zapped pram, run printer repair utility,
etc to no avail.
Secondly I have a repeating problem with a Brother MFC-9880, again connected via USB. What seems to happen here is that every time the system is rebooted a second copy of the printer is created. There are never more than two copies, but whenever I delete a copy, a second printer gets subsequently created when I reboot.
was trying to print a document from Word, it hung the application. My default
printer is an Apple LaserWriter 4/600 connected via Ethernet using a Farallon
adapter. I even tried to go to Printer Setup Utility to see if I could resolve it there
and that program too hung. So I Force Quit it and rebooted and was able to
print again. I'm not sure if this is related to others' printing issues but thought I
would post here in case there is a connection.
Tom
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G5 Dual 1.8 Ghz/80 & 160 GB SATA/2 GB RAM - Adoption date 21 July 2004.
G4 AGP/1.4 Ghz/80 GB/2 GB RAM - Resurection date April 29, 2005
G4 Wallstreet
- by wtfisk August 15, 2005 1:27 PM PDT
- Thank you so much for the suggestion! Same thing happened to
- Like this Reply to this comment
-
(8 Comments)my Epson R800 and Tiger. And I followed your lead..it works, fine!
Thanks
again
Wayne