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May 16, 2005 12:11 AM PDT

Mac OS X 10.4: General tip: Checking your user Library folder

by CNET staff

Many individual application issues that occur during a major Mac OS X upgrade can be solved via a process similar to the method used for troubleshooting Extension conflicts under Mac OS 7, 8 and 9. It's a shotgun technique, but one that has proved fruitful in many cases.

The process is as follows:

  • Move your User library folder (~/Library) to a different location, such as the Desktop
  • Log out of your account, then log back in. A new user library folder without any customization you may have performed will be created.
  • Perform the task that was previously causing issues (e.g. launching an application, etc.), which should now work as expected.
  • Move a few folders from the old user Library folder (on your Desktop, or wherever you placed it) back into the new Library folder.
  • Again, log out and back in.
  • Perform the task that was previously causing issues and check for persistence of the issue.
  • Repeat steps 4-6 until the problem returns. At this point you will have narrowed down the potential culprits. When a batch of folders causes the problem to return, examine the just re-added folders for user added elements that could be causing the issue, and eliminate them.

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