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May 16, 2005 12:09 AM PDT

Mac OS X 10.4: SCSI Issues: Fix for Adaptec cards; Drives causing startup/shut down problems, more

by CNET staff

Adaptec SCSI fix Several users have reported issues with Adaptec SCSI cards after updating to Mac OS X 10.4, including an inability to recognize SCSI devices, problems starting up or shutting down with the card installed, and more.

A workaround, successful for many users, involves removing the following files from the /System/Library/Extensions folder:

  • Adaptec 290X-2930.kext
  • Adaptec 29160x.kext
  • Adaptec 39160x.kext

but leaving the file

  • Adaptec 78XXSCSI.kext

in place, then restarting.

MacFixIt reader Steve Morris writes:

"I left Adaptec78XXSCSI.kext as the only SCSI Adaptec driver (had the newest date) and that restored my 2906 card and scanner. Also now when I look in system profiler, I see one UMAX Scanner in the Parallel SCSI device tree not multiples I had seen before."

Other SCSI issues Despite success of the Adaptec workaround above, various SCSI devices are still causing major problems with Mac OS X 10.4 including problems installing the OS, starting up, shutting down, or using other devices. If you are having such problems, disconnect any SCSI devices or SCSI PCI expansion cards and check for persistence of the issue.

MacFixIt reader Norm Gan reports an issue where other devices' functionality is affected by the presence of SCSI expansion cards:

Norm writes:

"I have had a strange problem in Mac OS X 10.4 that appears to be related to the presence of my Adaptec 2930 SCSI card. Printer Setup Utility will not let me select Epson AppleTalk to add my Stylus Color 980N connected via EtherNet. As soon as I select Epson AppleTalk from More Printers in PSU, I get a non-quittable hang (cannot quit even from Activity Monitor, which also hangs).

"I have removed all the Adaptec Extensions from /System/Library/Extensions, but it does not help. I have done all the various Installations (started with Archive and Install, followed by Upgrade Install, and finally an Erase and Install on my G4 450DP/1.5GB) with no change to the problem. Card must be removed to get to my networked Epson Stylus Color 980N."

Dave Manning reports a similar issue, where Mac OS X 10.4 refused to install until a SCSI card was removed.

David writes:

"I too have had problems with my SCSI card from Adaptec. The card had to be removed prior to installing OSX 10.4. The DVD would stall during startup. When I removed the card, the installation went flawlessly."

Keith Young reports that SCSI cards from manufacturers other than Adaptec are affected:

"I use an Initio Miles Bluenote card in my Quicksilver dual 1 GHz G4 to run my Microtek Scanmaker 5. With 'Tiger' it no longer works although the card is visible to the system profiler. Initio are working on a fix."

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    Add a Comment (Log in or register) (5 Comments)
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    by LawHusick May 18, 2005 9:37 AM PDT
    Called Apple about an Apaptec 2930CU card bought from Apple as OEM factory
    installed in my G4/867. They took the position that they can't be responsible
    for every card from every manufacturer and that it's Adaptec's problem.
    Adaptec has discontinued support, and says that it's an OEM card and thus,
    Apple's problem. I hate to be an attorney about this, but if you're in the same
    situation (card bought from Apple, killed without warning by Tiger), email me at
    <i>LawrenceATLawHusickDOTcom</i> and let's see if Apple might listen.
    Reply to this comment
    by Jims Version Tracker May 19, 2005 5:59 PM PDT
    According to the Adaptec's solution database, "Adaptec is no longer developing SCSI drivers for the Mac OS." So, If you have OS X 10.4 and an Adaptec SCSI Card .... :-(
    Reply to this comment
    by Elektor May 24, 2005 4:02 PM PDT
    My experience is a little different. Removing all files except 78XXXSCSI.kext
    didn't cause startup problems but did cause a few moments of stark terror since
    none of
    my SCSI drives mounted or were even visible under system info. I have a 29160
    Adaptec card and leaving Adaptec 29160x.kext in the library and removing the
    other files seems to have resolved the issue.
    Reply to this comment
    by bnflrw May 24, 2005 10:11 PM PDT
    I had a kernal panic after installing 10.4 on my B&amp;W G3/450mhz/1gig-ram/Adaptec2940-OEM Apple/Adaptec2930-retail.
    I installed from a 9gig Atlas connected to the 2930 and got a kernal panic on reboot.
    A forced reboot (control+command+power) and "Safe Restart" (option+shift after startup chime) solved my problem.
    Machine now boots up normally from a 36gig Atlas connected to the Adaptec/Apple OEM 2940

    ---
    Caleb
    Reply to this comment
    by gdwright May 25, 2005 2:39 AM PDT
    I have the Adaptec 2930CU in an 867MHz G4 which produced kernel panics
    at startup, but only if my SCSI devices - a Minolta F-2900 film scanner and a
    Yamaha CD-RW - were powered on. With both devices off, I was able to
    startup normally under 10.4.

    I tried eliminating all Adaptec extensions, then installing the Feb '02
    Adaptec290X-2930.kext file, downloaded from Adaptec's website, but I was
    still getting the kernel panics until I simplified my SCSI chain. I found if the
    Minolta film scanner, only, was powered on, no panics - worked normally.

    I haven't yet tested to see if the CD-RW drive will work if it's the only device,
    so I don't know if the problem was that device or something about the two
    device daisy chain (both devices worked 'chained' under 10.3.8). I did notice
    several posts in Apple's discussions reporting CD-RW and Zip drive not
    working, whereas several scanners were OK.
    Reply to this comment
    (5 Comments)
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