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July 22, 2005 1:07 AM PDT
Special Report: Troubleshooting iPods (various models)
Covering the following issues:
- Fix for iPod disappearing from iTunes -- enable disk mode
- When songs won't play
- Warning about Windows DRM and the iPod
- Using Apple's Disk Utility, other disk tools to solve iPod directory/permissions problems
- USB 2.0 synchronization/data transfer problems
- Audio dropouts, pauses
- Revitalizing a frozen/unresponsive iPod
- Sudden, Unexpected Resets
- Repair difficult, replacement often cheaper: Cracked LCD screens and more
- Quirkiness when synchronizing with high-power USB 1.1 ports
- Mac freezes when going to sleep with iPod connected
- iTunes-purchased tracks won't transfer to iPod
- iTunes crash on iPod connection; solutions
- iSight interference
- Falling Asleep (appearing off) suddenly
- iPod-stored tracks cannot use some iTunes features
- Updater software issues
- Shuffle USB connectivity issues
- Remote Control problems
- iPod not showing up in iTunes
- Batteries: Charging, maintaining capacity, maximizing life; more
- Preferences not sticking
- Extracting files from an iPod to a Mac
- Distorted/static sound
- Dealing with Smart Playlists
- AppleCare for iPods
- Complaints about Apple earbud quality; alternatives
- Data loss -- Music disappears from iPod
iPod nano-specific topics
- Release notes
- Some units dead-on-arrival
- Scratches: How to protect from and fix
- Cable connection may require more snug fit
Fifth-generation iPod (with video)-specific topics
- Release notes
- Can no longer function as a bootable startup drive
- Cell phone interference
- Problems playing back home-encoded video; compatible formats; more
- Extremely slow iPod-ready exporting from QuickTime
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