Troubleshooting Mac OS X 10.2.2: DNS solution; Mozilla workaround; HP Problem fix

Another DNS lookup workaround Upgrading to Mac OS X 10.2.2 has caused an inability to resolve host names under the Domain Name System, using a variety of networked applications including Internet Explorer and Eudora.

We previously reported a workaround that uses the 'host' command in Terminal, but for some users the solution may be as easy as deleting extraneous domain name server addresses from the Network pane in System Preferences that were inexplicably added after applying the Mac OS X 10.2.2 update. Charles McCoy writes:

"There was still a set of DNS server ID's in the optional window in the Network System Preferences. These DNS servers were not necessary because my ISPautomatically provides the DNS server to my system. It was immediately after removing all the extraneous DNS server ID's that the DNS server problem disappeared."

Mozilla launch failure workaround Under Mac OS X 10.2.2, several readers have experienced problems with the Mozilla 1.2b browser. General symptoms include an inability to get past the splash screen, with the first browser window stalling and rendering the application useless. MacFixIt reader Drew offers a workaround:

"Go into your ~/Library/Mozilla folder (that is, the Mozilla on your User/Library folder), move out the bookmarks, cookies, and preferences files (4 in all) buried in your profile folder, then throw out your Mozilla folder. Then, reinstall Mozilla (actually, you can do this first if you like... but do not run it until after you have deleted your ~/Library/Mozilla folder).

"Once you have done the above, then run Mozilla. It should run just fine. Then, quit right out, go back into the new profile folder in ~/Library/Mozilla, and replace the new versions of the 4 files you took from before. Better yet is to just copy the bookmarks and cookies files and reset your preferences anew, especially if you decide to replace your distribution with one of the more recent nightly releases."

Old IOUSB file fixes HP problem for some We previously reported that replacing the IOUSBFamily.kext file included with Mac OS X 10.2.2 with a version included in previous Mac OS X iterations resolves some issues with Palm synchronization. We now have reader reports that replacing the file also alleviates the processor drain issues with HP's Communications component. Riley Richardson writes:

"I followed the link in yesterday's hint and installed version 1.9.2 of IOUSBFamily.kext, after which I've had no problems whatever with "HP Communications." As far as I can tell my other USB devices are still working."

Version 1.9.2 of IOUSBFamily.kext can be downloaded from: ftp://ftp.apple.com/developer/Development_Kits/Mac_OS_USB/IOUSBFamily-1.9.2DDK.dmg.bin.

Feedback on these issues? Drop us a line at late-breakers@macfixit.com.

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