a. "Easy Install does not recognize existing version on a hard-drive partition. Insignia tech support says the work-around is to do a custom installation of SW95, SW95 HD Upgrade, and Hard Disk Expander files; then drag the existing C-drive to new SW95 icon to complete upgrade."
b. "SW95 is unable to access F' Drive CD-ROM (Panasonic KXL742 portable with FWB2.05t driver). Insignia tech support says they have received many calls, but their UK engineering group has not yet fixed the problem."