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January 29, 2003 1:24 AM PST

Sonnet G4/700 MHz and Power Computing PowerCenter 150

by CNET staff
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MacFixIt reader Neil reports that Sonnet's technical support department has confirmed an issue with the Crescendo/PCI G4 700 MHz/1MB when used in the now defunct Power Computing's OS-compatible PowerCenter 150 Mac.

"The with the card is that the Processor Speed and System Bus Speed will dramatically fluctuate, according to Sonnet's Metronome software.

"The utility will report a Processor Speed of 654mhz and a System bus Speed of 46.7mhz. Seconds later, the speed of the processor fluctuates down to a Processor Speed of 576mhz and a System bus Speed of 41.1mhz and up again.

"Sonnet's Technical Support representative continued by stating that the Sonnet Crescendo/PCI G4 700mhz/1M card does properly work in other PowerMac and Mac Compatible Computers.

"The representative suggested that I either wait for a fix or consider purchasing Sonnet's G4 800mhz PCI card which does work in a PowerCenter 150."

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    Add a Comment (Log in or register)
    by MacFixItUser January 29, 2003 5:19 PM PST
    Hello, my name is Joshua Davis. I am the manager of
    the Customer Support Department for Sonnet
    Technologies. I would like to clear up some
    misunderstandings regarding this post. There is no
    issue or problem with the Crescendo/PCI G4 700, or
    any other version for that matter. What is happening is
    that there is a bug in the reporting software,
    Metronome. This is a bug that has only shown up with
    the G4 700 on a Power Center. It is imposable for the
    card to change a computers bus speed on the fly as
    described in the post. This situation has been brought
    the attention of our software engineering group, and
    they are seeking a resolution.

    Again I would like to emphasize that this is not a bug or
    problem with the processor card. The card is running
    at full, advertised speed. It is simply a bug in the
    reporting software, Metronome.

    If you have any questions, please do not hesitate to
    contact my team or myself at 949-472-2772.

    Thank you
    Joshua Davis
    Manager, Sonnet Technologies
    Customer Support Department
    Reply to this comment
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