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July 15, 2003 8:46 AM PDT

Troubleshooting Security Update 2003-07-14: Kernel panics, inability to mount disk images

by CNET staff
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The majority of readers are reporting no problems with Apple's latest security update (2003-07-14), intended to eliminate one of the security flaws in the Mac OS X Screen Effects component. We have also experienced no issues in-house after applying the update on a varied bunch of systems.

Some readers, however, received kernel panics at startup - as seems to have become the norm, at least for a small portion of those applying Apple-issued maintenance release - and report a broad array of miscellaneous issues, including an inability to mount disk images.

Remember, as with any releases obtained through Apple's Software Update, it is wise to repair permissions using Apple's Disk Utility immediately after installation. If you are still experiencing problems, try the time-test workaround of re-installing the Mac OS X 10.2.6 combo updater.

Feedback on the new security update? Late-breakers@macfixit.com.

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    by Jeff Mincey July 15, 2003 11:56 AM PDT
    I can add my voice to those who have had no trouble with this update
    (thus far). However, I've had it with all this "repair permissions"
    nonsense. It's not that I expect computers to be maintenance free, but
    this task of repairing file permissions has become more onerous and
    frequent than rebuilding the desktop (under Mac OS 9) ever was.

    What I don't understand is why it's necessary in the first place. I can
    appreciate that certain install programs may need to change the
    permissions on some files, but why can they not then change them back
    and clean up after themselves? Frankly, I see no excuse for this --
    particularly not when it often gives rise to bad behavior and failures
    down the road. At the very least, a security patch from Apple -- of all
    things -- should be installable without screwing up the file permissions.
    And imagine the system administrator for a large network of Macs --
    and having to run a permissions repair for each client on the network
    after every software update. It's absurd.
    Reply to this comment
    by BamaRose July 15, 2003 11:56 AM PDT
    >
    This is a reply to a previous comment by Jeff Mincey


    If one is going to accept the responsibility of being an Administrator,
    one must be disciplined about the process. What I had to come to terms
    with was a tendency to install on a whim. I have learned to save up and
    install apps on a weekly basis instead of a daily or even moment to
    moment basis. After installing a number of updates, I then run Cocktail
    to repair permissions and restart. -- Once a month I run bootCD with
    Drive 10 and do all the tests, rebuild the Directory and then Optimize
    the hard disks. My iMac 400Mhz SEDV (80G internal HD and
    LaCie120HD) with 10.2.6 OS runs very quick and smooth.

    ---
    BamaRose
    Reply to this comment
    by Jeff Mincey July 15, 2003 11:56 AM PDT
    >>
    This is a reply to a previous comment by BamaRose


    Your point is well taken and I myself make it a practice to queue up
    software updates and in fact to "field test" them first before populating
    them throughout the network over which I preside. Unfortunately, this
    doesn't address my original point in the least. Merely because an end
    user CAN perform certain maintenance procudures does not mean he
    should have to do so.

    As I have said, at least until we reach the StarTrek age of technology, all
    computers will require maintenance -- there is no escaping it. At the
    same time, however, at least some maintenance is preventable with a
    little foresight and design on the FRONT end -- by developers.
    And I still have heard no good justification for installer/config programs
    not to clean up after themselves. Surely you do not oppose this, (that
    install programs would restore any file permissions they muck with), do
    you?

    Also, remember that a significant percentage of the Mac installed base
    consists of consumers. It's not reasonable to expect them to be savvy to
    all diagnostic and repair procedures. But at the end of the day, it comes
    down to this: I see no good reason for software installers not to restore
    at least those file permissions which they change. Do you?
    Reply to this comment
    by mdimartino July 15, 2003 11:56 AM PDT
    >>>
    This is a reply to a previous comment by Jeff Mincey


    Well said. I agree with you 100%!

    ---
    Don't just do something, stand there!
    Reply to this comment
    by 123 July 15, 2003 11:56 AM PDT
    >
    This is a reply to a previous comment by Jeff Mincey


    It's not necessary at all. If it is, something is seriously bugged.

    When you enter your admin password, you effectively give the installer
    program root. As root, it can do anything, and has absolutely no reason
    to require changing privs around, and doing so is a serious bug.

    If it sets the wrong privs for files, it's bugged too.
    Reply to this comment
    by jmatthan July 15, 2003 2:58 PM PDT
    I am running a 350 MHz slot loading iMac with 320 MB RAM. I have a 6GB Hard Disk and presently there is about 210 MB free space. I tried to install this new Security Update, listed as being 1.7 MB in size.

    Software Update rejected my trying to install this update saying that 343 MB of Hard Disk space was required to install this 1.7 MB update.

    Something is seriously wrong here!!
    Reply to this comment
    by PSmith July 15, 2003 2:58 PM PDT
    >
    This is a reply to a previous comment by jmatthan


    Apple's Installer has always had a problem with wildly inflated
    "estimates" of required install space.
    You could try installing the security update with Pacifist.
    Reply to this comment
    by HansBR.old July 16, 2003 2:00 AM PDT
    Well, after installing the Security Update no disk image will load anymore
    on my G4 Powerbook 1GHz, 15" as p. ex. a VST 20GB USB/FireWire HD.
    Nether CompactFlash Cards over a LEXAR jumpShot cable. Indeed, not
    very funny! Any idea to fix this with an other software? Thanks
    Hans J. Ruppert
    Reply to this comment
    by April 6, 2004 5:21 AM PDT
    I seem to be getting kernel panics after receving updates.
    However, I also am getting them after repairing my disk with Disk
    Utillity and then doing Repair Disk Permisisons. In one instance, I
    ran Disk Utility, Drive 10 and TechTool Delux, then Repair Disk
    Permisisons and I'm still getting the kernel panics.

    Any suggestions?

    Here is what I am running: Dual 1.25 Ghz Power Mac G4, 768 MB,
    Mac OS X 10.2.8, cable modem, HP Laser Jet 1300

    I'd appreciate any help.

    Jim Murphy
    Reply to this comment
    (9 Comments)
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