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August 14, 2003 8:00 AM PDT

Sherlock temporarily "requires Mac OS X 10.3"

by CNET staff
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Sherlock, the Internet searching and data retrieval tool in Mac OS X 10.2.x, temporarily displayed a message indicating that users need to upgrade to Mac OS X 10.3 or later in order to use some channels.

MacFixIt reader Cory Cooper writes "I went to use the Movies Channel in Sherlock 3 today, and I get an error message as follows: "You need to upgrade to Mac OS X 10.3 or later to use this version of the Movies Channel." I deleted the appropriate plist files and I still get the error message."

FJ Smith adds "This is disturbing. Actually it makes me mad. This morning I launched Sherlock on my TiPB running OS 10.2.3 and clicked on the "movies" channel and received the following message: "You need to upgrade to Mac OS X10.3 or later to use this version of the Movies Channel" I bought this feature in Jaguar. All of the other channels in Sherlock are working properly (so far)."

The problem - which also affected the phone book channel - appears to be resolved now, and the channels should be fully usable in Mac OS X 10.2.x.

Feedback? Late-breakers@macfixit.com.

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    by MacFixItUser August 14, 2003 9:43 AM PDT
    Sherlock Version 3.5.2 running in OS10.2.6 does not
    do this. But then I rarely use Sherlock due to it's difficult
    to get, incomplete, or illogical listings. Watson is a far
    better product.
    Reply to this comment
    by thecragus August 14, 2003 9:43 AM PDT
    >
    This is a reply to a previous comment by MacFixIt User


    Using Sherlock Version 3.5.2 running in OS10.2.6 I do get this message
    for a few seconds against a white background and then the movie
    listings appear.
    Reply to this comment
    by spedy g August 14, 2003 9:34 PM PDT
    Hmm. Disturbing, yes. I am happy to report, however, that Sherlock is
    working fine for me. I must point out, though, I am still using 10.2.5. I
    found from reading MacFixIt that there were too many issues that would
    cause problems and troubleshooting headaches to otherwise update to
    10.2.6.

    How does it go again? If it ain't broke, dont fix.
    Reply to this comment
    by aaa eee ff August 15, 2003 12:43 AM PDT
    Maybe if you are from USA Sherlock is a good tool. But in Europe (and I
    guess the rest of the world) most channels are useless (Why should I buy
    at eBay USA or a cinema in Cupertino?)
    Reply to this comment
    by areh--2008 August 15, 2003 5:03 AM PDT
    Fj Smith: I have to chime in with Gaspode: Lots of people outside the US
    (including myself) paid for this feature in Jaguar... and never got
    *anything* (although we were explicitly promissed localised channels by
    Steve at the last Paris Macworld). Apparently your 'problem' can be fixed
    by applying a free upgrade. Be happy !
    Reply to this comment
    by aaa eee ff August 15, 2003 5:03 AM PDT
    >
    This is a reply to a previous comment by areh--2008


    Apples lawyers even came after a person who made his own channel for
    eBay germany available!

    Apple seems to have decided if they don't do local channels nobody else
    is allowed to do, too.
    Reply to this comment
    by Bruce_F August 15, 2003 10:52 AM PDT
    Sounds to me like someone at Apple was beta testing the "new" Sherlock
    under "Panther" and things got a little out of hand... temporarily.
    Reply to this comment
    by Macsure August 15, 2003 10:52 AM PDT
    >
    This is a reply to a previous comment by Bruce_F


    Yeah, I noticed the possibility too -- that this bogus requirement
    was actually an artifact, probably from Apple's ongoing work on
    10.3 (Panther), yet to be released. It's good that people are aware
    of the implication: That WHEN Panther comes out, we will find
    ourselves back on the upgrade treadmill, being forced to upgrade
    to use existing (needed and useful and pretty functional) Apple
    applications for which we've already paid.

    On the other hand, maybe not -- Apple has been and is
    responding to customer complaints and even to some degree to
    our desires. For example; I was part of the crowd bangng the drum
    for lower prices and for making the transition to OS 10 a little less
    challenging and inconvenient. But "suddenly" Apple made
    available cheaper eMacs and upgraded CPU speed to 1 Ghz. I
    bought one as soon as I learned of this.

    My point: It does seem Apple is well aware of their own position, if
    not their obligations, and may well decide not to penalize "the Mac
    community" when OS 10.3 comes out. Whatever, I just hope that
    message from Sherlock never appears again.
    Reply to this comment
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