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April 19, 2004 6:53 AM PDT

Mac OS X 10.3.x: Calculator crashing on currency update

by CNET staff

MacFixIt reader Ethan writes

"When I run Mac OS X's Calculator application and attempt to update the currency exchange rates, it crashes - each and every time.

"It first happened in Jaguar, and I thought the problem would've been fixed with Panther but sadly not. I've sent numerous crash reports to Apple hoping they'll look into it. [...]

"The last time I've been able to successfully update the currency rates was February 24. It's a feature I sorely miss because I live outside of the US and buy items often from eBay."

Several other users have experienced a similar phenomenon, and have found that emptying all files in the folder:

  • Home > Library > Caches > Calculator
as well as the Calculator.app preference file:
  • Home > Library > Preferences > com.apple.calculator.plist

will restore the 'Update Currency Rates' feature. In some cases several repeat attempts are required.

Feedback? Late-breakers@macfixit.com.

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    by ricktmcc April 19, 2004 8:03 AM PDT
    Big deal. Didja notice that there is no conversion for Canadian dollars?
    Just about normal, since we STILL can't buy at the iTune store either.
    And there are no conversions to Imperial measures either. (US gallons =
    3.78 litres, Imperial gallons run about 4.53 litres) Not such a big deal as
    we are about 2/3's through a 100-year conversion from Imperial to
    metric up here (Me? Sarcastic? About a government-lead process that
    takes longer than 2 generations? Nonsense!)
    Reply to this comment
    by baddawg65 April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by ricktmcc</i></div></class><br />
    Maybe it's you machine. I just did a update on my PowerBook G4 with
    10.2.8 with the latest security updates.
    There are many currency missing but what do expect for a nearly free
    program. If you really need a currency exchange to "live" you need to get
    live connection since exchange rates constantly change. If you need
    "live" exchange rate you need to go to something like http://
    finance.yahoo.com/m3?u or your bank.
    Reply to this comment
    by Luis1999 April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by ricktmcc</i></div></class><br />
    Hey! I hadn't even noticed that calculator could do this. I suddenly think to
    myself
    - "wow, Apple always thinks ahead!", but then...

    in addition to the Canadian $ &amp; imperial ommisions, I also notice that there's
    no GB pounds - just euros.

    I'm now going to forget these extra features exist, as they are not useful in
    their half
    developed state.
    Reply to this comment
    by Luis1999 April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by Luis1999</i></div></class><br />
    Strike that - I've just seen the Pound Sterling - I could have sworn it wasn't
    there before...
    all is present, Canadian dollars, imperial measurements, etc...

    thumbs up again!
    Reply to this comment
    by jhsheppard April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by ricktmcc</i></div></class><br />
    Interesting. Running 10.3.3, I can convert Imp. gallons to US gallons or to
    liters (and vice versa) via the Volume submenu. Currency update works fine
    though Canadian dollars last updated 3/24/04 vs. 4/19/04. What type of
    connection are you using? Finding the common denominator might take some
    digging, but if your calculator is missing all these properties, maybe re-
    installing Calculator would be a place to start.
    Reply to this comment
    by Simon Pure April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by jhsheppard</i></div></class><br />
    I'm also running 10.3.3 and can convert to Canadian currency as well as do litres to Imperial (and vice versa) conversions.

    Here at work, currency updates work just fine, but on the weekend at home, I also noticed that Calculator would crash on update. I deleting the plist to no effect, but I'll try emptying the cache when I get home.

    When I have the Convert panel open to Currency, if I select Canadian Dollar on the left or right and then click "Update Currency Rates" it'll show today's date for last update, but then if I select a different currency and then go back to Canadian, it shows 2/01/04 in red, leading me to think there's something wrong. Maybe I'll try emptying the cache here too.
    Reply to this comment
    by Simon Pure April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by jhsheppard</i></div></class><br />
    Ok, I think I've discovered the problem with updating the Canadian currency. I looked at the cache file, and discovered that Apple queries the IMF site at http://www.imf.org/external/np/tre/sdr/drates/8101.htm
    for the latest rates. There, you'll find missing data for the currencies of Argentina, Canada, Korea, Colombia, Mexico, Malaysia, and Pakistan.

    So blame the International Monetary fund...
    Reply to this comment
    by johnsonr3 April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by ricktmcc</i></div></class><br />
    I, too, find that I can do all the conversions that are "missing," and have never
    had a crashing problem with Calculator, BUT, I had about 3 weeks of hell with
    my Cube when Panther decided, for reasons still unclear to me, to sabotage
    me at every turn. It took about three repeated clean installs (after deleting
    prefs., repairing permissions and doing -fsck until I was blue in the face)
    before it straightened up. Now (knock on wood) no problems.
    Reply to this comment
    by Simon Pure April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by johnsonr3</i></div></class><br />
    To follow up on my previous comments, After trashing the Cache at home,
    Calculator no longer crashes on update.

    I also note that the Canadian dollar conversion has now been updated. It
    appears that it depends on the time of day. For those with their favourite
    currency missing (e.g. Pounds Sterling) try deleting the cache and update
    again. I for one see Pounds Sterling in the menu. Fat lot of good it does me
    unless I go travelling though.
    Reply to this comment
    by ricktmcc April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by ricktmcc</i></div></class><br />
    Okay, must have been an update in Calculator for OS X.3, cause I have
    the Convert box open here on X.2.8, and there is no Canadian dollar
    (jumps from Brunei to Chile), and no Imperial gallons, etc.

    Have to wait until I upgrade later this summer. I use a local bank for
    exchange rates now, and do most of them thru MobilMate's WorldMate
    software on the Palm, anyway.
    Reply to this comment
    by April 19, 2004 8:03 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by ricktmcc</i></div></class><br />
    Try MConvert - It's far beyond the build-in
    calculator-converter, but it's not for free!
    Reply to this comment
    by 123 April 22, 2004 1:44 AM PDT
    The menu should also sort in the order of the currency abbreviation. I've
    heard "british pound" or "sterling pound", never "pound sterling", and it
    would be much easier to find if it was "GBP - Sterling Pound"

    I also don't think it should put 'popular' currencies at the top, unless users
    can set the favourite currencies themselves.
    Reply to this comment
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