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April 19, 2004 6:55 AM PDT

Clocks running fast on some eMacs

by CNET staff

We are beginning to investigate an apparent bug that causes clocks on some eMacs to "run fast" after the installation of Mac OS X 10.3.3.

Based on a number of posts to Apple's Discussion boards, the clock ticks an extra 1 second every 400 seconds, so that if left uncorrected the clock is ahead of the correct time by about three and one-half minutes after a day.

MacFixIt reader Randy Miller writes "The ntpd daemon loads at startup, when the system designates /var/run/ntp.drift as its clock frequency correction file. But the frequency correction written hourly to the file remains at 0.00, even though the time offset [error] value output from the 'ntpq -p' command steadily builds. Right now the only known workaround for the bug is to prevent the ntpd daemon from launching at boot and instead use the cron daemon to periodically synchronize the system clock with an external NTP server by executing the older ntpdate command.

"Misconfiguration of the ipfw firewall has been ruled out as the cause of the problem. Re-setting the eMac's PMU is no solution. The bug has been reported to Apple, who is not known to have responded.

"Recently an eMac owner reported on one of the discussion boards that when he views AV content that he has compressed with discreet Cleaner he discovers that the audio tracks drift ahead of and separate from the video content at about the same rate? 9 seconds per hour? as the machine's system clock runs ahead of the true time."

"A user who configures his eMac to synchronize with an NTP server through the Date & Time system preference pane discovers that synchronization is suddenly and discontinuously effected only when he afterwards opens the same preference pane."

If you are experiencing a similar issue, please let us know.

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    Add a Comment (Log in or register) (5 Comments)
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    by craig.sayer April 20, 2004 1:28 AM PDT
    This is definately a problem which has been introduced with the
    10.3.3 update as it is occuring on two updated emacs in our office
    but not on another eMac which has not been updated. The clock
    always gains time and before you know it it can be 10-15 minutes
    fast. However, just going to the date and time system preference
    automatically resets the clock to the correct time if the time server
    is already checked.
    Reply to this comment
    by dawntreader101 April 20, 2004 1:28 AM PDT
    <class="merchant"><span>&#62;</span><div class="datestamp"><i>This is a reply to a previous comment by craig.sayer</i></div></class><br />
    Mine was running fast also, now the clock is running slow. Open system
    preferences date/ time and it corrects. What's the deal?
    Reply to this comment
    by sheph April 20, 2004 3:14 PM PDT
    Same issue here, reproducible problem on our older (700MHz) eMacs, but not
    the newer models after upgrading to 10.3.3. After resetting PRAM the clock
    switches from gaining time to losing time, but then reverts to gaining time
    after a subsequent restart. Very annoying.
    Reply to this comment
    by 123 April 22, 2004 1:51 AM PDT
    I have a 700 MHz eMac and have noticed this problem before (10.1.5 I think?)
    but it was soon fixed. I can confirm that it has resurfaced in 10.3.3.

    Syncing with ntpd works fine here though (admittedly it's a pain, since the
    Date and Time control panel overwrite my ntp.conf).
    Reply to this comment
    by melgares April 26, 2004 3:50 PM PDT
    I'm seeing this on 20 eMacs updated to 10.3.3. I've tried the following and
    nothing has worked:

    - rebooting (doesn't fix)
    - turn sync to time server off and back on in Date &amp; Time pref pane (fixes
    time, but it starts drifiting again)
    - zap PRAM (fixes time, but it starts drifting again)
    - run 10.3.3 combo updater a 2nd time (just did this, will check after 24
    hours)
    Reply to this comment
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